Lanterna Education Avis 275

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We've had a fantastic experience. They have really listened to what we were looking for and matched us with tutors who suit our children perfectly. The tutors are not only highly knowledgeable but al... Voir plus

Noté 5 sur 5 étoiles

The signing up process is pretty easy but we had the consultation beforehand which explained everything clearly. I like that you can change the tutor if the fit wasn’t good or cancel the lessons by t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lanterna's website is easy to use and organised. The tutors on the site are extremely kind and provide well structured lesson in their subjects. Staff and Tutors are quick to respond to emails. It is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our two sons started working with Abdul Mouiz for their Math HL class. They started in their junior year and increased the intensity throughout senior year and into IB preparation. What impressed me t... Voir plus

À propos de l'entreprise

  1. Institution éducative

Écrit par l'entreprise

Lanterna was established in Stockholm in 2004. Over the years we have helped thousands off IB students across the globe achieve their academic goals, gain entry to top universities, and establish learning habits which have set them up for a bright future. We do this in two ways: by offering tutoring from our extensive network of tutors and by supporting schools with online teachers of the IB curriculum. Tutoring is either individual or on a targeted revision course and is always delivered by carefully selected tutors who have graduated from the IB with top marks. We take care to match students with a tutor who will help unlock their academic potential, and provide inspiration, tips and guidance based on their recent experience of the IB curriculum.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Knowledgable tutors

Response time is short. We were in touch with the tutor within 24hrs. We were lucky to find such good tutor within 24 hrs. My child felt more confident after taking her classes with Lanterna and it reflected in the grades too.

4 août 2021
Noté 5 sur 5 étoiles

The tutor that Lanterna recommended for…

The tutor that Lanterna recommended for my IA was very professional and had deep knowledge of the subject. We had great communication and I was really satisfied . I would definitely recommend this Tutor.
I do not know if the rest of the tutors are equally great as there is no Tutor Bank ... where you can scroll down and check the profiles of Tutors . I think that would be a good idea in order to give to the student the options to decide which Tutor best suits him/her.
All other aspects are very good like the quick response in all requirements.

15 juin 2021
Noté 5 sur 5 étoiles

Highly Recommended- Best Website for guides!

Firstly, the website of Lanterna Education is so easy to open and access. Also, there are plentiful resources available for free!
Secondly, the arrangement and placement of these resources is so well done that it is truly very easy to access and easily download the guides. Subject guides for each IB subject, including TOK and EE are available and this assists and guides me onto travelling on the right path. This is just the best website for tips, tricks and guides because it is so informative.
I Highly Recommend this website: lanternaeducation.com
And I want to thank the creators for the amazing content!
Thank You! :)

8 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Great Service

I did not have much time to prepare for my English Literature A SL mock exams for my school. My IB predicted grades would have been based on these exams, so it was very important to me. The tutor helped me understand the exam techniques to better score marks and also provided some bullet point notes on language devices which proved to be very useful for my exams. Overall it was a very pleasant experience.

6 juin 2021
Noté 5 sur 5 étoiles

Extremely helpful

During times of homeschooling my daughter got a little lost.
The teachers of Lanterna saved her and backed her up. Extremely friendly and very clear in explanation. Thank you!

9 mai 2021
Noté 5 sur 5 étoiles

Laterna made such a fundamenta difference!

Laterna made such a fundamental difference for my exam preparation! The whole concept is so unique because the tutors know exactly what we are going through!! The sessions gave me reassurance and confidence and I am very grateful!

30 avril 2021
Noté 1 sur 5 étoiles

Never received a refund - May21 IB Student

I’m an IB senior May21, and my experience was not the best with Laterna. I initially chose a TOK tutor to help me with my TOK presentation that I was super stressed about. She did not help me like I wanted and I wasn’t very satisfied. I asked her to help me a bit more, because I had trouble, but she didnt. I contacted Laterna and explained them the situation and asked for a refund but they refused. While on Laterna it says “satisfaction Guaranteed” it isn’t fully true. I respect Laterna a lot, and all the work they put in. But my experience was not the best. I just never received the money back which was almost worth 300€ for hours that I could have spent on a better tutor.

19 avril 2021
Avis spontané
Logo de Lanterna Education

Réponse de Lanterna Education

Hi Nicky,

I am very sorry to hear that you are unsatisfied with our support and service. I am also very surprised to hear that your tutor should have declined to help you unless you had not run out of hours? I am certain that she would have continued the tutoring and assured you that you would have received the support you were looking for if you had booked more hours. I understand that the IB is stressful and that you want to get support ASAP for your upcoming assignments and tests. This is why we work very hard on liking all students with their tutors within a few hours after they have signed up for their support - to make sure that they can get support ASAP and achieve the highest possible grades when working against a tight deadline. However, you would always have to book hours with your tutor before you request additional support. I hope this makes sense and I am sorry if this has been unclear or if your tutor failed to inform you about this.  Regarding our satisfaction guarantee, it is correct that you can't receive a refund after completing all the hours you have booked. Again, I am terribly sorry to hear that you are upset and unsatisfied and I wish that you could have contacted us sooner about this and I would have made sure that you got assigned to another tutor who could provide you with the support you were looking for. I wish you the best of luck in the future and hope that you will graduate from the IB successfully. 

Best wishes,
Nanna
Head of Business Development

Noté 5 sur 5 étoiles

Excellent

The tutors have been competent and helpful during the 6 months that my son has been using Lanterna packages.
Lanterna has definitly played an important role in his achieving his target.

19 avril 2021
Noté 5 sur 5 étoiles

Amazing tutors, great service

Very easy to buy online. They got back to me within the hour, and I had a tutor for my child booked by the end of the day. The tutors have been amazing. Young, very positive and great people!

14 avril 2021
Noté 5 sur 5 étoiles

Awesome

Awesome! Especially for coursework, Lanterna is very effective

13 avril 2021
Avis spontané

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