Everything about LA Space is exactly what it says. The fabrics used are fabulous, everything is well made, comfortable and has genuine sizing and the delivery is remarkably swift soon after ordering.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love this dress, it’s comfy fits well & great value for money. My only niggle is after the first time I washed it the zip is now very difficult to do up, think it has twisted a bit on the seam which... Voir plus
As always - quality and uniqueness, this company delivers every time!!! Fast delivery and reasonable prices for beautifully well made clothing, this time I ordered the ‘easy does it’ stripe cotton b... Voir plus
Amazing customer service!! ⭐️ I had a small issue with the wrong product being picked and dispatched, and let’s be honest human error do occur, especially with smaller business. I have to say the LAS... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded by one of the internet’s most influential content creators, Lorna Luxe. L.A-S began as an online mood-board inspired by a grand, and rich aesthetic; a vision brought to life, having now evolved into a brand that embodies both style and elevated lifestyle. Lorna has cultivated a thriving online community of highly engaged, like-minded people who share a passion for high-quality fashion and lifestyle products. This community is the heart of L.A-S— an inspiring group that has shaped every piece we design, and one we continue to grow and learn from. Our mission is to redefine classic wardrobe essentials, creating timeless, high-fashion pieces that form the foundation of your capsule wardrobe. Effortless silhouettes designed to celebrate the feminine figure, with no exceptions. Welcome to a new era of you. Thanks ever so, Team L.A-S
Coordonnées de contact
Royaume-Uni
- customercare@la-s.co.uk
- laspace.co.uk
4,6
Excellent
269 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great clothes and really excellent…
Great clothes and really excellent customer service when I needed to sort a return! Current clothing fave x
3 juin 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi Rosie,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience. We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so, Team LAS x
Fabulous service!
Easy order, quick reliable delivery, great quality clothes with a great value for money. Easy return procedure when I had to change sizes. Very impressed with service overall. Will definitely be buying again.
27 mai 2025
Réponse de L.A-S Lifestyle
Hi Steph,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience. We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so, Team LAS x
5* Customer service and Quality
Customer service very helpful. They are also great quality items and my wife is very happy with them.
8 mai 2025
Réponse de L.A-S Lifestyle
Hi Ryan,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience. We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so, Team LAS x
Outrageous postage fee
I haven’t received the goods yet however my gripe is with the cost of the postage. I used the ‘shop’ option where it automatically filled in my stored customer details & banking info and I only need to enter in a code.
I clicked on purchase and just as it was approving I saw the cost of postage was $180AUD!!! I would have cancelled the order, if I’d seen this. I almost died at this price (I’m assuming the package would have weighed no more than 3kg.). How is this rate calculated?!!
On this alone, it took what were responsibly priced garments to being very expensive ones.
I REALLY hope I love the pieces I bought.
9 mai 2025
Réponse de L.A-S Lifestyle
Hi there,
Thank you for your review. We’re really sorry to hear about your concern with the shipping cost.
We understand how frustrating this must have felt, especially when using express checkout options where details are pre-filled. Please know that all postage costs are clearly communicated at checkout before confirming payment, and they’re also outlined in our Shipping Policy available on our website.
As a small and growing business, international shipping can be a significant overhead, especially when sending parcels across the world. At this stage, we’re unfortunately not in a position to absorb those costs, but we are actively working on finding ways to make shipping more affordable for our customers as we grow.
That said, if you had contacted our customer service team right away, we would have been happy to assist or cancel the order prior to dispatch.
We truly hope you love the pieces you’ve purchased, and if you have any further questions or concerns, our support team is here to help.
If you wish to discuss this further, we’re available to help by contacting customercare@laspace.co.uk
Thanks ever so,
Team LAS x
The dress came super quick
The dress came super quick, the material was lovely and exactly what I wanted. It was missing the belt, I emailed customer services and it came the next day. Quick response times. 5 stars x
24 avril 2025
Réponse de L.A-S Lifestyle
Hi Priya,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Réponse de L.A-S Lifestyle
Hi Kate,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Great quality and brand!
Beautiful pieces, great quality, fantastic brand! I have many pieces from the collections, I tend to order a number of sizes as the sizing can be different between a number of the collections. My removal of a star would be there delivery prices, I’ve paid as much as £16 to return an item due to price security with Royal Mail but other than that great customer service and products.
29 mars 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi there,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
Thank you for your comments regarding returns costs. We have recently switched our returns courier to DPD which makes this much cheaper and more convenient for our customers to return items. We also offer the opportunity for customers to send back via their own method if that it’s their preferred option.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Awful shirt
Awful shirt. It is supposed to be oversized however, instead of looking intentionally oversized, it just looks 3 or 4 sizes too big. Rather than being a straight shirt it is fitted, and therefore on the hips, just looks ridiculous and terribly unflattering. The cotton is also horrible, not good quality fabric at all.
3 avril 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi Gemma,
Thank you for your feedback – we're sorry to hear that you didn’t love the fit of your shirt. The style is designed to be slightly A-line with an intentionally oversized fit, but we completely understand that preferences vary and appreciate you giving it a try.
Your comments are appreciated and will help us continue to improve both our service and communication. We hope to welcome you back in the future!
Thanks ever so,
Team LAS x
COSTLY RETURNS AND SHIPPING COSTS ON ORDERING
Recently purchased a very nice item Well made. But l was not offered any discount on signing up also the return costs which are taken from your returns are rather costly Royal Mail Tracked is far cheaper. Also you pay shipping on ordering.
I really like the items but will think twice before ordering again.
10 avril 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi Ellie,
Thank you for your feedback – we're really pleased to hear you liked your recent purchase and found it well made.
We’re sorry to hear you were disappointed by the lack of a sign-up discount and the return costs. We do aim to be as transparent as possible with our returns process, and we completely understand that costs can be a concern.
Just to clarify, we always give customers the option to return items using their own method if they find this more cost-effective than using our prepaid courier label. This information is clearly outlined in our returns policy, and many customers choose Royal Mail or other services for convenience and savings.
We always take customer feedback onboard and this will help us continue to improve both our services. We hope to welcome you back as an L.A-S customer in the future!
If you wish to discuss this further, you can reach us on customercare@laspace.co.uk and we’ll be happy to assist you.
Thanks ever so,
Team LAS x
Purchased a dress for £60 and can’t…
Purchased a dress for £60 and can’t fault it. Weighty good quality fabric, which is far better than many much more expensive items I’ve had, designed with pockets as well. Ordered and delivered well without any issues. Genuinely impressed at both the design, quality and processing of order. Would purchase again if I saw something that appealed.
1 février 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi Louise,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
great service and loving the products
great service and loving the products. love the packaging
25 mars 2025
Réponse de L.A-S Lifestyle
Hi Pamela,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Still haven’t received a response to my…
Still haven’t received a response to my return request two days ago!
25 mars 2025
Réponse de L.A-S Lifestyle
Hi Abbigail,
Thank you for your review, and we're sorry to hear you haven't received a response regarding your return.
Just to clarify, when a return request is submitted through our returns portal, an automated email is immediately sent with a link to generate your return. It’s possible this email may have landed in your spam or promotions folder, so we recommend checking there just in case.
If you still haven’t received it, please feel free to reach out to our customer service team directly on customercare@laspace.co.uk, and we’ll be happy to assist you right away.
Thanks ever so,
Team LAS x
Beautiful Items
Received the email to say that the items that I wanted were back in stock. Ordering was nice and easy and the size chart was easy to follow.
The items were received quickly and beautifully packaged and I'm looking forward to giving some of them as a birthday present to my best friend.
25 mars 2025
Réponse de L.A-S Lifestyle
Hi Gaynor,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
The most luxurious pjs ever
When I received my toile satin pjs I was very pleasantly impressed the quality was so good the finish and attention to detail is amazing and I really love the bag they come in it’s very handy when going away.
Once I ordered them they arrived within a few days! Perfect 👌🏼
25 mars 2025
Réponse de L.A-S Lifestyle
Hi Debbie,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Everything i have purchased is such…
Everything i have purchased is such good value for money, great quality. Love love love🫶
25 mars 2025
Réponse de L.A-S Lifestyle
Hi Kim,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Everything about LA Space is exactly as it says.
Everything about LA Space is exactly what it says. The fabrics used are fabulous, everything is well made, comfortable and has genuine sizing and the delivery is remarkably swift soon after ordering. Love the elegant and modern designs. A constantly updated capsule collection that has something for everyone. Can't wear it all but Love it all!
25 mars 2025
Réponse de L.A-S Lifestyle
Hi there,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Really quick delivery to Ireland
Really quick delivery to Ireland, great quality of clothing.
25 mars 2025
Réponse de L.A-S Lifestyle
Hi Linda,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Réponse de L.A-S Lifestyle
Hi Emma,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Réponse de L.A-S Lifestyle
Hi Michael,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Bought a lot of items from this site…
Bought a lot of items from this site always exceptional quality never had a problem delivery is very quick package excellent goods fabulous great to buy from thankyou
3 mars 2025
Réponse de L.A-S Lifestyle
Hi Ella,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.