Everything about LA Space is exactly what it says. The fabrics used are fabulous, everything is well made, comfortable and has genuine sizing and the delivery is remarkably swift soon after ordering.... Voir plus
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I love this dress, it’s comfy fits well & great value for money. My only niggle is after the first time I washed it the zip is now very difficult to do up, think it has twisted a bit on the seam which... Voir plus
As always - quality and uniqueness, this company delivers every time!!! Fast delivery and reasonable prices for beautifully well made clothing, this time I ordered the ‘easy does it’ stripe cotton b... Voir plus
Amazing customer service!! ⭐️ I had a small issue with the wrong product being picked and dispatched, and let’s be honest human error do occur, especially with smaller business. I have to say the LAS... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded by one of the internet’s most influential content creators, Lorna Luxe. L.A-S began as an online mood-board inspired by a grand, and rich aesthetic; a vision brought to life, having now evolved into a brand that embodies both style and elevated lifestyle. Lorna has cultivated a thriving online community of highly engaged, like-minded people who share a passion for high-quality fashion and lifestyle products. This community is the heart of L.A-S— an inspiring group that has shaped every piece we design, and one we continue to grow and learn from. Our mission is to redefine classic wardrobe essentials, creating timeless, high-fashion pieces that form the foundation of your capsule wardrobe. Effortless silhouettes designed to celebrate the feminine figure, with no exceptions. Welcome to a new era of you. Thanks ever so, Team L.A-S
Coordonnées de contact
Royaume-Uni
- customercare@la-s.co.uk
- laspace.co.uk
4,6
Excellent
269 avis
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Amazing customer service!
Amazing customer service!! ⭐️ I had a small issue with the wrong product being picked and dispatched, and let’s be honest human error do occur, especially with smaller business. I have to say the LAS Customer Service Team were exceptional at resolving the matter. They responses soooooo quickly. Offered quick resolutions and went above and beyond. Most importantly they were politely and friendly the whole time. I cannot fault them. It might have started with a slight error but all in all I’ve ended up loving the brand even more than I did before!!
26 février 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi Sarah,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and that we were able to help you with your issue. We're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take customer feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Amazing service
This company go out of their way to give amazing customer service beyond all expectations.
I bought an item that needed attention and LAS offered to repair and return to me. Amazing. Thank you so much .
All items purchased have always been wonderful. I look forward to my next purchase.
26 février 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi Sharon,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer. I will of course pass your feedback on to the customer service team that helped you on this occasion.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Thanks girls!
Customer Service team were really helpful to me, thanks girls!
26 février 2025
Avis spontané
Réponse de L.A-S Lifestyle
Hi there,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Superb
Such lovely packaging, what a treat .
The cardigan was a bit big for me so had to go back .
I will be buying more from this company!
26 janvier 2025
Réponse de L.A-S Lifestyle
Hi Helen,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Really disappointed with your returns…
Really disappointed with your returns process. It is not on par with other small but growing businesses. As a customer to pay for delivery regardless of spend amount, then to be charged this again for returns plus an additional fee for processing is disappointing and off putting. I’m unlikely to place another order due to this. Especially as your sizing is so difficult to gauge, particularly for oversized items. No one wins in this situation - customer’s disappointment items don’t fit then have to pay even more to return than they did to receive the items in the first place. LAS don’t have to fork out for postage but they deter repeat customers once they experience this.
25 janvier 2025
Réponse de L.A-S Lifestyle
I’m really sorry to hear about your experience, and I completely understand your frustration. As a new brand, we do have a lot of overheads to manage, and while we’re still growing, we’re always listening to customer feedback and working hard to improve our processes.
We recently made the change to DPD as our returns courier, which has allowed us to lower the charges for returns. We hope this helps make the process more convenient for our customers in the future. We’re also working on better sizing information to reduce any uncertainty around fit, especially for oversized items.
We truly value your feedback, and I hope you’ll consider giving us another chance in the future. If there's anything specific we can do to make it right for you, please let us know, our team is available to help at customercare@laspace.co.uk
Thanks ever so much, Team LAS
Love the packaging it feels so…
Love the packaging it feels so luxurious and all my items are great quality!
26 janvier 2025
Réponse de L.A-S Lifestyle
Hi Mari,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Amazing 🤩 love everything I buy xx
27 janvier 2025
Réponse de L.A-S Lifestyle
Hi Jodie,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
L_a_space, nothing but quality!
L_a_space have fast delivery! Absolutely everything I’ve purchased is of the highest quality. I highly recommend this fantastic brand!!
25 janvier 2025
Réponse de L.A-S Lifestyle
Hi Yvette,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a loyal and returning customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Réponse de L.A-S Lifestyle
Hi Debbie,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
The item design is lovely. Felt poor quality material
The item design is lovely. The quality of the material felt cheap which I was disappointed with.
26 janvier 2025
Réponse de L.A-S Lifestyle
Thank you for your feedback, and we're glad to hear that you loved the design of the item!
We're truly sorry to hear that the material didn't meet your expectations. We strive to provide quality products, and we always appreciate customer input to help us improve.
We’ll take your comments on board as we continue to refine our offerings. If you'd like to discuss this further or have any questions, please don't hesitate to reach out to us directly at customercare@laspace.co.uk.
Thanks ever so much,
Team LAS x
Excellent service
The whole experience was so quick and smooth. I've only ordered twice but the clothes are packed so beautifully. The quality was fabulous.
26 décembre 2024
Réponse de L.A-S Lifestyle
Hi there,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Amazingly beautiful quality
I ordered the Delphine knitted jumper and joggers in the Boxing Day sale.
Firstly delivery is perfect. It is DPD so it’s a set fee but I think for the brand this is fine and adds to the luxury element. The packaging is also lovely.
The joggers were just right in terms of length, I’m 5’10 and the just rest on my ankle so any taller and they may be too short. I think the sizing is a bit difficult (the knitted jumper is a little too oversized) but I think if you order regularly and get the hang of it it’s fine.
The quality though is next level. I ordered this set as a work from home outfit and it’s thick and comfortable. The material is clearly quality and I honestly love them. I’m scared to actually wear the set and ruin it!
I would definitely order again.
27 décembre 2024
Réponse de L.A-S Lifestyle
Hi there,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
LA...luxury!
Beautiful quality and weight to the knitwear. Stylish and classy. Luxury at a more affordable price point. Excellent wrapping for delivery which adds to the luxury aesthetic.
27 décembre 2024
Réponse de L.A-S Lifestyle
Hi Claire,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Réponse de L.A-S Lifestyle
Hi Florence,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Love this brand so much
I recently had the pleasure of shopping for some new clothing at the pop up and online and I couldn't be happier with my selections! Each piece is not only stylish but also incredibly versatile and comfortable.
First, the **classic white shirt** is a staple in my wardrobe. Its fit is perfect, providing a sleek and polished look that works well for both casual and professional settings. The fabric is high-quality, allowing for breathability while maintaining a crisp appearance throughout the day.
Next, I grabbed a **grey wool vest** that has quickly become one of my favorite layers. It adds a touch of sophistication to any outfit and is perfect for transitioning from autumn to winter. I love how I can use for casual and dressy.
The **white dress** is stunning! It has a flattering silhouette that complements my figure, can’t wait for holiday to wear it.
Lastly, the **funnel jumper** is a cozy addition. It’s perfect for chilly days, and the funnel neck adds an extra layer of warmth while keeping me stylish. It’s already a favourite for lounging or running errands.
I also bought a candle for my son & I. He has commented how nice it is and how far the scent travels. This will be a definite repurchase.
I am thrilled with my purchases! Each item reflects quality craftsmanship and thoughtful design. I highly recommend these pieces to anyone looking to elevate their wardrobe with comfortable yet fashionable options. I love Lorna’s (the founder) style and have purchased a lot of her recommendations. Sure LA Space will become a staple in my wardrobe
27 décembre 2024
Réponse de L.A-S Lifestyle
Hi Emma,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Amazing Brand & Fashion
Great service and such high quality products created and delivered with such care and thought. An amazing brand ethos and so inclusive which is so rare nowadays. Full figured women can also be fashionable, sexy and sophiscated thanks to LA Space.
26 décembre 2024
Réponse de L.A-S Lifestyle
Hi Lauren,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Great service and lovely products
Ordered an oversized cardigan and scented candle set. Received much earlier than expected. Sustainable packaging, quality products and I love both the candles and the cardigan I bought.
26 décembre 2024
Réponse de L.A-S Lifestyle
Hi there,
Thank you for taking the time to leave such a thoughtful review for L.A-Space. As a growing business, we truly appreciate your feedback—it’s incredibly encouraging to know that our customers are satisfied with their experience.
We’re grateful to have you as a valued customer and look forward to welcoming you again in the future.
Thanks ever so,
Team LAS x
Shocked that they charge you a return…
Shocked that they charge you a return fee , unacceptable terms in my opinion , yes don’t refund postage I get that , but to charge an additional fee is just robbery and not the best start to a new company , been following Lorna for a few years now and this is very disappointing, you can’t capitalize on customers supporting your new business , needs to re think this handling fee if they want to make it with other online retailers as people will eventually just stop buying I’m afraid
16 décembre 2024
Avis spontané
Réponse de L.A-S Lifestyle
Dear Kirsty,
Thank you so much for going to the trouble to provide feedback. You have commented on our returns process which I will endeavour to address.
You will appreciate we are a fledgling business and this necessitated that we link our returns administration to off the shelf financial and distribution systems i.e. it is not a bespoke system as the costs of developing one were prohibitive.
We have however chosen our logistics partners very carefully in a genuine desire to ensure our customers get the very best overall experience from us.
If you wish to discuss this further, please email us at customercare@laspace.co.uk and our team will be happy to assist you.
Kindest regards, Team LAS
Really bad customer service & clothing
Really bad customer service, DHL return does not work. Stuck with a jacket I do not want!!!
Arrived in an awful condition. Scam company for sure.
Would not order again.
There is no number to call, they take days to get back to you, and to top it all they charge for a return as well as one having to pay to return the item.
16 décembre 2024
Avis spontané
Réponse de L.A-S Lifestyle
Dear Diana,
Thank you so much for going to the trouble to provide feedback. You have commented on our returns process which I will endeavour to address first.
You will appreciate we are a fledgling business and this necessitated that we link our returns administration to off the shelf financial and distribution systems i.e. it is not a bespoke system as the costs of developing one were prohibitive.
We have however chosen our logistics partners very carefully in a genuine desire to ensure our customers get the very best overall experience from us. We do offer the alternative option to return a parcel to us via your own method if this is a more convenient option for our customers, and this of our means you would not be charged for the prepaid returns label we issue.
Please accept our apologies for response times during the month of December, I'm sure you can appreciate that this is our busiest trading month and our small team are working extremely hard to ensure all customers are responded to and their queries are resolved.
If you wish to discuss this further, please email us at customercare@laspace.co.uk and our team will be happy to assist you.
Kindest regards, Team LAS
Fantastic products with great service
Fantastic customer care team are truly caring and go above and beyond to sort any issues or enquiries you may have. Products are of a high quality with unique designs. They are well packaged with every item having it's own dust bag.
Great customer service is rare now adays but this team have nailed it. Well done Lorna and Team. Keep up the great products and service.
10 décembre 2024
Avis spontané
Réponse de L.A-S Lifestyle
Hi Victoria,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
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