Launa Windows Avis 

181
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

They fitted dodgy handles to all my new windows. They started failing so we were unable to open the windows. After a few individual repairs one of the repair guys told me it was a known issue. So they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you Launa Windows for sending us 2 amazing installersTerry and Rob We had our windows installed in April and I have been meaning to put a review up...better late than never! They worked e... Voir plus

Noté 5 sur 5 étoiles

We had arranged to have a front and back door fitted. We experienced delays with fitting dates and that one panel wasn’t ready on installation day so I would give that aspect x3 stars. The actual fit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From getting quote right through to installation service was great. Terry and his Dad worked so hard from7.30am until 6.30 pm to ensure all the work was completed to a high standard. It wasn't an ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de portes

Informations provenant de diverses sources externes

Welcome to Launa Windows, the leading provider of affordable PVCu Windows, Doors, Roofline Products and Conservatories in the South West of England. Our family-run business provides high quality double and triple glazing that is stylish, elegant, secure and energy-efficient whilst our conservatories are designed to suit your unique needs, your lifestyle and your home.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(181)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

10 avril 2019
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your lovely review - it is great to read!

Noté 4 sur 5 étoiles

Replacement of old leaky double-glazed…

Replacement of old leaky double-glazed windows with modern units. Good solid quality and well installed by efficient fitters.
Sound and heat insulation much improved

14 mars 2019
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your lovely review! The fitters will be pleased to get the positive feedback.

Noté 5 sur 5 étoiles

Excellent company

Excellent company , professional from start to finish , would thoroughly recommend them

13 mars 2019
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your great review - its lovely to read. Dont forget about our recommendation scheme!

Noté 5 sur 5 étoiles

Made it as easy as possible

Easy to contact, always available, helpful, no gimmicks

16 février 2019
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your lovely review - great to hear!

Noté 3 sur 5 étoiles

Pot luck on ability of fitters.

I cannot fault the products that are supplied. The finished job appearance is due to individual employees ability. We’ve had two jobs recently. One not as good as the other.
1 Replacement windows. Near perfect installation.
2 Conservatory. Not so happy. After initial completion it required a return visit to fix several issues in respect of the way it had been fitted. To date three problems are still not resolved.
To be fair, both crews had seriously bad weather to contend with and we felt sorry for them. It seems the employees are self employed and possibly rush the jobs, so it surprises me that Launa have not sent anyone to inspect quality of workmanship.

7 février 2019
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your honest review - I have passed your comments to the relevant departments.

Noté 5 sur 5 étoiles

A great local business

Our experience with Launa (windows and conservatory) has been very positive. Professional, positive, value for money and local! What's not to like?

19 décembre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your lovely review - it is lovely to read.

Noté 4 sur 5 étoiles

No bad review about Window and fitting…

No bad review about Window and fitting but admin very lax that’s why they lost a star.

12 décembre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your honest review. Thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

Excellent from initial visit from…

Excellent from initial visit from Stephen to professional fitting by Dave and Jez. Thank you.

30 novembre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your great review, its rewarding for the different staff to be praised.

Noté 5 sur 5 étoiles

I happy to recommend this company

I happy to recommend this company, due to its quality of service and work. They came on time measure our windows. The fitters again were punctual, the windows are stunning, and the opening closing and locking procedures were clearly explained. Thy left each new window area clean and tidy both is ideal and outside. Our patio doors are stunning, with secure locking mechanism

28 novembre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your great review, so pleasing to hear how delighted you are.

Noté 5 sur 5 étoiles

Launa have replaced our old…

Launa have replaced our old polycarbnate conservatory roof with a lovely self cleaning glass one. We cannot praise the fitters enough they went above and beyond what was expected, they left the place very clean and it looked like we had had a whole new conservatory not just a new roof.
The ordering process was easy and there was none of this pricing high just to drop the price, the first quote was so good no need to haggle.
We would recommend to anyone who asked us

29 octobre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your glowing review - so great to read - we pride ourselves on not playing sales games, I will pass your comments to our fitters, so rewarding for them to hear! Thank you again.

Noté 5 sur 5 étoiles

Delighted with everything Launa did…

Delighted with everything Launa did from start to finish. Extremely professional at all times and would not hesitate to use them again.

23 octobre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your great review - remember we have a great recommendation scheme (where you can even recommend yourself)

Noté 5 sur 5 étoiles

Very good quality

Very good quality. Good value for money

18 octobre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for taking the time to leave a review of Launa Windows

Noté 5 sur 5 étoiles

I am delighted with my purchases

I am delighted with my purchases, the quality is excellent, the fitting is exemplorary. All staff are knowledgeable, professional in approach and extremely helpful. I would certainly recommend Launa windows to others.

17 octobre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your lovely review - so great to hear. Dont forget we have our recommendation scheme.

Noté 4 sur 5 étoiles

A much better window and door company…

A much better window and door company then everyone else very good,pleased with installation of my door and window,a few hiccups ie door furniture but sorted in 48 hours,will happily use them again.👍

9 octobre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your honest review, so glad we have sorted it for you, and hope to hear from you in the future for any further work you require.

Noté 5 sur 5 étoiles

Rapid replacement of bay window…

A replacement first floor bay window was done in one day and looks great.

3 octobre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for your lovely review, remember we have a great recommendation scheme - you can even recommend yourself!

Noté 5 sur 5 étoiles

Ten out of 10

David McKimm & Elliot Ryder have just fitted windows, door & sun lounge roof. They were fantastic. Polite, clean, tidy & nothing was to much trouble. If only all workmen were as good as theses two.
Thank you for an excellent service from start to finish. This couple of lads are a true asset to Laguna Windows.
Keep up the good work 🤗🤗🤗

2 octobre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

Thank you for a great review - I will pass your comments on to David and Elliot, its always rewarding for them to hear such lovely words from a customer.

Noté 1 sur 5 étoiles

Not Good!!!!!!

I have tried on two occasions to get someone to contact me regarding getting a quote. I have still not been contacted and this feels like a Japanese endurance test. I am now slightly concerned about what there customer service/ after sales service is like.

18 septembre 2018
Avis spontané
Logo de Launa Windows

Réponse de Launa Windows

I do apologise for the delay in arranging for a free no obligation quotation, I understand that you have since spoken with our consultant and have arranged a convenient appointment, should you require any further assistance please do not hesitate to get back in contact.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus