Lawnmower Parts Online Ireland Avis 

114
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered 2 separate orders over the past month Sep 2026, I would definitely deal with again and recommend. There was a slight delay on second item but this was dispatched and recieved 2 days after init... Voir plus

Noté 5 sur 5 étoiles

From first contact to delivery of my parts the service was excellent,got super help from Brad ? Jay & their team,got correct parts identified for me & delivery was immediate👍Super service all round.M... Voir plus

Noté 1 sur 5 étoiles

Date of experience: 23 Sep 2026. Fast approaching 45 years old, this is the first time I’ve ever felt compelled to leave a review — and unfortunately it’s due to repeatedly terrible service from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They operate mainly by WhatsApp. They’re experts in their field, have information at their fingertips and super efficient. We found parts for a Stil Ride-on which we paid for and they were delivered s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de motoculture

Écrit par l'entreprise

Lawnmower Parts Online is an Irish owned company who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(114)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service from helpful staff

Good service from helpful staff. Competitive prices and great range of parts. Highly recommended.

16 juin 2023
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks for the kind words, appreciate that

Noté 1 sur 5 étoiles

Dodgy dealers, AVOID!

Phoned before ordering to be sure 3 separate items were in stock and assured they were. Paid up front, ordered online within a couple of hours and was emailed 2 days later saying that 2 of the 3 items were NOT in stock. Decided to accept the remaining item and have a refund on the other 2. No notification of despatch but after a flurry of emails and phone calls realised that they had nothing in stock. I was lied to about despatch of the remaining item, lied to about the partial refund to my Visa a/c and then told that they couldn't make a second refund on the same a/c and I would have to accept a Paypal payment. Raised a section 75 dispute with Visa they adjudicated in my favour and after 3 weeks have finally got my money back. Dishonest traders like this give internet trading a bad name. AVOID!

10 mai 2023
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thank you for taking the time to share your feedback. We value all reviews, positive and negative as it helps us identify areas that require improvement.

Apologies for the mix up here, parts often come in and out of stock, especially in the middle of the cutting season. If parts are out of stock we never have any issues refunding orders as we realise many customers would be in a panic to get these parts.

We understand your frustration, and we have been working to rectify the stock issues you've highlighted.

Once again, we apologize for any inconvenience you've experienced. We genuinely hope to have the opportunity to regain your trust in the future.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Good communication

2 juin 2023
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks, appreciate it.

Noté 1 sur 5 étoiles

Beware Ordered a blade and cable from…

Beware Ordered a blade and cable from you hasn't been delivered yet not answer e mails I sent

Tried to email them on the email address they left in the reply.
Would not send email address doesn't exist

26 avril 2023
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

We answer all e-mails/calls every day. Our e-mail is sales@lawnmowerpartsonline.ie and our number is 050423123

Please double check that you have sent your query to the right e-mail. We can then update you on the delay in the delivery process. Please include your order number too.

Noté 5 sur 5 étoiles

Super service

I ordered two sets of belts for my Viking lawnmower. I didn't know that there 2 setups for the same model number. I didn't check the belts before 8 months after receiving them, and they turned out to be the wrong type. I contacted this vendor, but I was not very optimistic. But Shane from LawnMowerPartsOnilne was super quick and sent me the correct ones free of charge the same day.

29 mars 2023
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Réponse de Lawnmower Parts Online Ireland

Thanks for the great review Endre!

Noté 5 sur 5 étoiles

Great stock/ pricing & communication

Never an issue.....a great/ comprehensive range of stock. Easy site to source part & speedy dispatch with good communication. Prices seem realistic/ reasonable too.

9 février 2023
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Appreciate the fantastic review Ken, cheers..

Noté 5 sur 5 étoiles

5 Stars

I have to say, these lads are a fantastic bunch to deal with. I placed my order on Friday evening and it was delivered on Tuesday morning. Highly recommened lawnmowerpartsonline.ie

18 janvier 2023
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks for the super review Robin!

Noté 1 sur 5 étoiles

A rip off take money no goods

A joke of a company I ordered a blade on 4-9-22 only because it was supposed to be in stock. Still no blade by to 8-9-22 this company is only 60 miles away so I contacted on WhatsApp only to eventually be told it was out of stock and was promised I’d have it this week. as of 14-9-22 it still hasn’t arrived in stock and guess what They have promised it’ll be here next week. Will be my last time using lawnmower parts online once this is resolved. Why take payment when you don’t have the goods to sell ?

14 septembre 2022
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Apologies again about that Sean, supplier issues are crazy as we have said. We are doing our best under the circumstances. Dates are ever-changing I'm afraid. Sorry again and as you can see we have refunded you in full.

Noté 1 sur 5 étoiles

Appalling service

At the end of April 2022 I placed an order for two items, one of which was a mower blade. This was shown as "shipped" in my order history but I received nothing. After a couple of weeks they decided the order was lost and a new order was created. I received two phone call answerphone messages, weeks apart, saying the blade was delayed 7-10 working days. I emailed and got a similar response. Finally at the end of June 2022 I'd had enough and rang them and cancelled the order, for a refund. A few days later I got an email saying the part was no longer available and did I want a refund or order a different (more expensive) item. I emailed back requesting the refund (again) which came into my account a few days later. In the light of that experience I think that one star is entirely appropriate.

30 juin 2022
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

We are very sorry about the mix up. The blade is now only available as a genuine blade which is why the price is much more than the original blade order. The original blade is not in stock with suppliers and they are having supply issues as you can understand. We did our best to update you as frequently as we was possible.

We are very sorry about all this messing around, supplier issues are crazy at the present time.

Noté 1 sur 5 étoiles

The wrong part was sent and we sent it…

The wrong part was sent and we sent it back they got it on May 6 2022 no refund and the phone number is wrong my name is marvin trent

20 juin 2022
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Hi Trent, sorry you had issues getting in touch. Our phone numbers are definitely functioning and are the numbers as on our site. Although lines may be busy at times.

What is your order number so I can look into this further and issue the refund that is due to you?

Noté 5 sur 5 étoiles

Excellent Service.

There was a delay sourcing the parts but they were helpful and open throughout. Great communication and prompt dispatch once they received the items.
Very happy with the service.

20 février 2022
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks for the kind words, sorry again about the delay. Although delays are rare, some of them are just beyond our control. Thanks again.

Noté 5 sur 5 étoiles

Ordered blade tips for Stiga Lawnmower…

Ordered blade tips for Stiga Lawnmower 3/2/22. Got a call later saying it would be 10/2/22 before I got them and would that be alright with me. It was OK with me. True to their word the package was delivered this morning 10/2/22. Keep up the good work lads.

10 février 2022
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks a million for the kind review. It is very much appreciated.

Noté 5 sur 5 étoiles

great service

first class product and service,competetive prices and very fast delivery,5 stars

26 octobre 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks for the great review Martin, much appreciated!

Noté 5 sur 5 étoiles

Delivered as promised

Ordered a recoil spring for lawnmower and it arrived in post as promised. No complaints, Ray from Wexford

20 septembre 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Sound Ray appreciate the review!

Noté 3 sur 5 étoiles

Ordered a part on 23/8/21 have not…

Ordered a part on 23/8/21 have not received yet (9/9/21) no emails or phone texts have been answered. just emailed shane at lawnmowerpartsonline and hoping for a reply. Shane replied. And advised they would ship another part if I did not receive. Item received a few days later.

9 septembre 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Great to see you got sorted... and very fast!

Noté 1 sur 5 étoiles

Terrible to deal with

Terrible to deal with. Never responded and ignored calls and texts. Won't not recommend.

1 septembre 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Hi James, apologies we are under serious pressure such are the quantity of enquiries and calls. If you could send your enquiry to shane@lawnmowerpartsonline.ie it will be dealt with ASAP.

Noté 5 sur 5 étoiles

Perfect company.

I have a old LT175 John Deere lawnmower and it is a nightmare to find parts. I contacted Shane who went out of his way to source the parts and send me a link to pay for them.
A week and a half later I found out my order was lost in the post, he resourced the items and had them out straight away no questions asked.
What more can I say

27 juillet 2021
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Réponse de Lawnmower Parts Online Ireland

Thanks for that Ian, appreciate the great review.

Noté 5 sur 5 étoiles

Great service

Great service - \ordered Thursday Am arrived Friday am
Easy website to navigate and find correct parts as required - keep up the good work

16 juillet 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks Philip, appreciate that.

Noté 5 sur 5 étoiles

Superb, service, price and range....reassuring all round

Part of the ISE group I bought a ride on mower from mower.ie and accessories from LMPO.ie

The quality of service, price and range was excellent. In particular Robin in sales was top class. There was a minor issue with the delivery company and he was on it immediately and resolved it brilliantly. Professional, knowledgeable, and customer centric at all times. He went above and beyond to call me out of hours to keep me updated and a great ambassador for that business. It was a big outlay and concern for me when buying something that expensive on line and never even seeing it but I would have no hesitation doing it again with this company.

16 mai 2021
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Réponse de Lawnmower Parts Online Ireland

Thanks a million for the great review, glad you had a good buying experience with us!

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant, price , delivery and customer service

16 mai 2021
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Réponse de Lawnmower Parts Online Ireland

Thanks for the feedback Freddy!!

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