Lawnmower Parts Online Ireland Avis 

114
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered 2 separate orders over the past month Sep 2026, I would definitely deal with again and recommend. There was a slight delay on second item but this was dispatched and recieved 2 days after init... Voir plus

Noté 5 sur 5 étoiles

From first contact to delivery of my parts the service was excellent,got super help from Brad ? Jay & their team,got correct parts identified for me & delivery was immediate👍Super service all round.M... Voir plus

Noté 1 sur 5 étoiles

Date of experience: 23 Sep 2026. Fast approaching 45 years old, this is the first time I’ve ever felt compelled to leave a review — and unfortunately it’s due to repeatedly terrible service from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They operate mainly by WhatsApp. They’re experts in their field, have information at their fingertips and super efficient. We found parts for a Stil Ride-on which we paid for and they were delivered s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel de motoculture

Écrit par l'entreprise

Lawnmower Parts Online is an Irish owned company who's goal is to provide a one-stop shop for parts and service kits for all your garden machinery.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(114)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Dreadful Customer Service

A small circuit board was ordered on 02 Apr. It was delivered on the 19 April. Totally unacceptable. What made it worse was the couriers apparently attempted to deliver the item on the 13th but could not for some reason. I was in all day and despite the courier having my phone number - which they used to tell me they were going to deliver the item - they did not use it to contact me when they were unable to make the delivery. Lawmower Parts Online were excellent at sending hollow, apologetic emails whilst doing absolutely nothing. I suggested that a replacement item be dispatched on an overnight courier - they did not even have the courtesy to respond. Overall zero for customer service. No compensation offered.

28 avril 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Hi Tim, as explained, this had to be ordered in for you which took about a week because of Brexit and Covid. The delivery is made by An Post/Royal Mail and we all understand they are under serious pressure during these times so errors can occur. Ultimately it is our reputation on the line for their errors and we apologise sincerely for that. We are glad you now have the circuit board even if it took a lot longer than expected.

-Shane

Noté 4 sur 5 étoiles

Bought the 85lb Agri-Fab Spreader for…

Bought the 85lb Agri-Fab Spreader for my Garden Tractor. Looks small but I have a big garden and only had to fill it up a couple of times. Strong build, seems good so far for the price. Easy company to deal with. Took a while to get it from ordering but this was during Covid times but the Sales Rep. replied and updated me on delivery etc. Would buy again from them.

25 mars 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks for the good review, appreciate that!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ordered a lawnmower spare on Thursday afternoon. It was with me the following morning. Couldn't be better. Will certainly be using this site in future!

18 mars 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks for the review, hope to deal with you again.

Noté 5 sur 5 étoiles

Great service.

I ordered two chainsaw replacement Oregon chains on line on Monday afternoon. Both chains arrived by express post on Tuesday morning. That is great service and I will certainly use Lawnmower Parts Online again in the future.

21 janvier 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Cheers Philip, thanks for that.

Noté 5 sur 5 étoiles

Solid Choice

I needed an air filter and a can of engine oil for a Briggs and Stratton 675 lawn mower engine. Easy to find components on web site with reference to model number while we are all locked down under Covid.

18 janvier 2021
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Glad we could help you out during this difficult time!

Noté 5 sur 5 étoiles

Very fast service

Very fast service, delivered the next day, prompt response from Shane, will use again.

27 mai 2020
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks Padraic, appreciate that!

Noté 5 sur 5 étoiles

very quick turnaround

very quick turnaround, would like a bit more clarity on what parts are genuine and what are spurious, I know they state on other parts of the website that items are generally non genuine unless stated as genuine but would be easier if the items were clear in their descriptions, for example I was wondering if the briggs and stratton engine oil was generic engine oil or genuine and it turned out to be genuine which is good. It makes it hard to compare prices with other suppliers that outline clearly what items are original versus generic.
Sent an email enquiry on Monday night along with the order and no reply as yet (today weds) so holding back 1 star for that and lack of clarity in product descriptions making it crystal clear about original and non original items. Appreciate two day delivery in middle of covid along with free delivery. Will order from them again.

Edit 18th May 2021
Forgot to upgrade to 5 star and reply today reminded me, the brand of spark plug I received didn't work reliably with mower and got a reply to my email with replacement matching brand part sent and mower worked fine since with this part. Great customer service.

8 avril 2020
Avis spontané
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Réponse de Lawnmower Parts Online Ireland

Thanks for the feedback, very much appreciated.

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