We have dealt with this company for several years, previously Rosedale. Always found the staff friendly, pleasant, approachable and knowledgeable. They always checked with us first how we wished t... Voir plus
Établissement
Changer d'établissementThe Old Granary, 12A West Street, PE10 9NE Bourne, England, GB
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Lisez les avis des autres
Had a house inspection recently, and Sam was friendly as usual, made the inspection smooth and efficient as usual have been in the house a long time now with Rosedale and now Leaders, never had any pr... Voir plus
L'entreprise a répondu
Incredible service by a one of a kind young man by the name of Tom Chesworth. The perfect combination of warmth and professionalism, at no point did I ever feel like I was just a number. He went above... Voir plus
I first come across leaders early this year when my landlord of 12 years told me they were selling my current home, so I was in the hunt for a new property. From viewing to getting the keys, everythin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence immobilière
- Investissements immobiliers
- Évaluateur immobilier
- Agence de location immobilière
- Géomètre-expert immobilier
À propos de Leaders - Bourne
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise

- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
The Old Granary, 12A West Street, PE10 9NE, Bourne, England, Royaume-Uni
- 01778 426657
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a house inspection recently
Had a house inspection recently, and Sam was friendly as usual, made the inspection smooth and efficient as usual have been in the house a long time now with Rosedale and now Leaders, never had any problem with them.

Réponse de Leaders - Bourne
I have had my home recently inspected
I have had my home recently inspected, and I was very pleased with it. Sam is always friendly, and she makes my home inspection very friendly. She makes it feel like it's a friendly visit. I would give her 10 stars if I could 😊.

Réponse de Leaders - Bourne
Reputable company
A great company with reputable staff and they give you what you need based on your discussions, budget and overall needs. Will use them again and again.

Réponse de Leaders - Bourne

Réponse de Leaders - Bourne

Réponse de Leaders - Bourne
Do not do business with this company
Do not do business with this company. They are only interested in making money for themselves not their clients. Service is poor, most services have been centralised and monies are regularly withheld without permission. Go with a local agent not multiples. My comments here are as a landlord.

Réponse de Leaders - Bourne
Leaders estate agency in Holbeach
Used leaders in Holbeach for the sale of my property and they gave me a timewaster who pulled out in the last days of a sale ruining my life. Estate agents have a policy of not passing on details of buyers, not their address or any ability to make direct contact with buyers or their agents/lawyers. As a result we totally are stuck with an estate agent's assessment of buyers honesty and totally rely on this judgement as we are barred from finding things out and doing are own due diligence. When buyers pull out with no advanced notice, especially as with my case, where I had repeatedly voiced concerns and was placated, this is a clear failure of professional standards. Either estate agents have to stop being paranoid and pass all details of buyers over, and allow direct contact, or pay compensation for those who pull out having been guaranteed that they are genuine buyers.

Réponse de Leaders - Bourne
A very streamlined service!!
I first come across leaders early this year when my landlord of 12 years told me they were selling my current home, so I was in the hunt for a new property. From viewing to getting the keys, everything was so streamlined, no issues at all, even now I have been in the property nearly a year and repairs are dealt with very quickly and inspections are done by the lovely Sam. Would deffo use again and recommend to friends if anyone needed a rental property.

Réponse de Leaders - Bourne
Great service
Sam always provides friendly, helpful and efficient service. Always keen and willing to fix any issues which might arise.

Réponse de Leaders - Bourne
Personally a 1 star is really pushing…
Personally a 1 star is really pushing it. We applied for a new property, was told the landlord wanted the non deposit opinion ( read the small print peeps) after that they took the holding deposit and then informed us that we would be requiring £6600 upfront to pay, just because we were self employed (at least we work) only to be fobbed of with every email, phone call and didnt answer we was then told no due to bad credit history.
Won't use in the future and make sure you read everything throughly

Réponse de Leaders - Bourne
Good
I’ve been with Leaders as a tenant for some time now. Great company and team.

Réponse de Leaders - Bourne
Great company
Great company. 5 Stars. Great experience whilst renting via them.

Réponse de Leaders - Bourne
If I could give this company no stars
If I could give this company no stars, I would!!
I have moved out of the house, I am now being charged £250 for cleaning and £225 for gardening, both was in a crap state when I moved in.
The house was dirty and the landlord and Leaders both said it didn't need cleaning!! it absolutely did.
rip off company and outrageously disgraceful customer service, they do not give a toss about the tenants, only the money they make from the landlords.
Wouldn't touch these again with a barge pole.
All I want is my deposit, it is borderline illegal what they are doing.
Linzi who looks after our account is…
Linzi who looks after our account is very polite and profesional at her job
Linzi was very kind and helpful.
Experience of Rosedales/Leaders
We have dealt with this company for several years, previously Rosedale. Always found the staff friendly, pleasant, approachable and knowledgeable.
They always checked with us first how we wished to proceed on any query from the tenants then dealt with the matter efficiently and quickly.
Have had contact mostly with Linzi, especially lately.
Unprofessional, incapable and should be out of business
The most unprofessional, incapable and ill-mannered company I have ever dealt with. They are beyond disgusting and I am amazed they are still in business. The office is full of air-heads, not a brain cell between them and they all act above their station trying to be efficient but it is comedy gold. They only work for landlords, not interested in tenants or their problems. Try to make out they care when their actions show they don't care at all. To say they are useless is an understatement. I recommend everyone not to touch them with a bargepole.
Always there when you need them!
I have been renting through Leaders for few years now, Linzi Taylor is always easy to contact and helpful when I have a question or need help with something. Overall great agency, no hassle and helpful!

Réponse de Leaders - Bourne
Great service
Been with Leaders since bought out Rosedale. I recommend them due to the amazing service I get from Linzi Taylor. Nothing is too much trouble, she is friendly, always follows up on any issues to check you are OK and is the most efficient property manger I have come across which is no small thing as I have not only rented but been working in property myself for over 20 years. Thanks Linzi, you're the best.

Réponse de Leaders - Bourne
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