Leaders - Chester Avis 

107
TrustScore 4.5 sur 5

4,7

30 Lower Bridge Street, CH1 1RS Chester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been with Leaders for about 5 years & have just relet my flat with them again. Chloe has been very efficient & professional. I have always found the staff at Leaders Chester very helpful especi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Currently going through the rental process for a property in Chester, for which Saskia has been mine and my partners main point of call. She has been absolutely incredible at keeping in touch with us... Voir plus

Noté 5 sur 5 étoiles

Holly at Leaders helped us find an amazing property to rent. While viewing one that wasn't quite right for us she mentioned a couple of others we might be interested in and the next day she showed us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Imogen (chester branch) has always got a kind and friendly manner and she’s always trying her best to help us out whatever our problem might be. I can’t really fault her to be honest, she responds to... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Agence de location immobilière
  5. Géomètre-expert immobilier

À propos de Leaders - Chester

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • 30 Lower Bridge Street, CH1 1RS, Chester, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(107)

2 160 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Change of tenancy handled efficiently…

Change of tenancy handled efficiently and timely

22 juin 2026
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Andy,

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Good service

I have been with Leaders for about 5 years & have just relet my flat with them again. Chloe has been very efficient & professional. I have always found the staff at Leaders Chester very helpful especially Joana.

10 avril 2026
Avis spontané
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Réponse de Leaders - Chester

Hi there,

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Very friendly and helpful

Very friendly and helpful. Helped me move with no hassle and was an easy process throughout. Holly who managed everything for me was great. Would recommend to friends and family.

16 avril 2026
Avis spontané
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Réponse de Leaders - Chester

Dear Jack Varley

We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Leaders and consultation review

We moved in on the 5th of January and we’re so happy here. We love the house and the area, and we’ve settled in really well.

Holly was amazing throughout the whole process. She was so helpful, quick to respond, and made everything completely hassle-free. Moving can be stressful, but she made it feel easy and straightforward. We’re really grateful for all her support — thank you, Holly Minshull!

5 janvier 2026
Avis spontané
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Réponse de Leaders - Chester

Dear Miguel

We greatly appreciate your 5-star review and the time you took to share your experience with Holly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Great house letting experience

I've been with Leaders for several years and have just relet our house with them. The process was smooth, fast and all the staff involved have been great. Many thanks.

27 février 2026
Avis spontané
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Réponse de Leaders - Chester

Dear Nathan Lindop, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Noté 4 sur 5 étoiles

Chloe Riley was very well mannered

Chloe Riley was very well mannered and very kind when showing me around the house and the room there is nothing negative I could say about her

9 février 2026
Avis spontané
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Réponse de Leaders - Chester

Dear Stephen Howcroft, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Chloe. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Noté 4 sur 5 étoiles

The reason I have not given a 5* review…

The reason I have not given a 5* review is that We have not moved into the property yet, but so far in the process Grace from the Northwich branch has been great.
She Answers emails promptly, keeps me updated and is professional and helpful.

9 janvier 2026
Avis spontané
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Réponse de Leaders - Chester

Dear Jennie Gerrard, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Grace. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

good services

30 novembre 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Christopher Samutya, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

I have received first class service…

I have received first class service from Andy at Leaders in Chester. As I’m a first time landlord Andy has guided me through the process. He’s always extremely helpful, professional and nothing is too much trouble.Thank you Andy for your support. Also thank you to Chloe who has been involved in the process with property viewings too.

25 septembre 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Simon We greatly appreciate your 5-star review and the time you took to share your experience with Andy & Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Excellent Service from Chloe

Excellent Service from Chloe – Highly Recommended!

I’ve had a fantastic experience working with Chloe as my letting & estate agent. From start to finish, she has been professional, efficient, and incredibly supportive. Chloe consistently went above and beyond to make the entire process smooth and stress-free. Whether it was answering questions promptly, keeping me updated at every stage, or offering helpful advice, she was always approachable and reliable.

It’s rare to find someone who combines a strong work ethic with genuine care for clients, but Chloe does exactly that. I felt confident and reassured knowing everything was in her hands.

I wouldn’t hesitate to recommend Chloe to anyone looking for a trustworthy and proactive estate agent. She truly made a difference, and I’m very grateful for her help.

Thanks again Chloe x

30 septembre 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Ffion We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Leaders letting Polite Professional and Efficient

Leaders have taken over the letting of 5 properties for me in a month. It was particularly difficult as the previous letting agent had left a lot of maintenance undone, and missing paperwork. They have picked this up quickly and are in the process of correcting the issues. They have so far been very polite professional and efficient, very pleased with the service thus far.

1 septembre 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Thomas Meehan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Really good service

Chloe was so helpful throughout this whole process. I got quick responses and she kept me updated if anything changed with the move. Anytime I had a question or needed help she was quick to provide a helpful answer and resolve any issues I had. :)

26 septembre 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Kenz We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

My experience of using Leaders

Leaders have marketed a rental property for me in Chester and quickly found good tenants, I have used them now for many years. I have found the staff very easy to contact and deal with, they are always polite and professional and have offered me a very good service.

29 août 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Andrew Warman, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Great experience specially with Chloe…

Great experience specially with Chloe ,she was amazing ,very professional,approachable and made our journey easy 😊

22 juin 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Abuobeida We greatly appreciate your 5-star review and the time you took to share your experience with Chloe . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Outstanding Service and Support from Start to Finish

Holly has been amazing to work with. She made the whole process of setting up my tenancy straightforward and stress-free, offering great advice and keeping me informed at every stage. Professional, polite, and always quick to respond—her service has been the best I’ve experienced. Highly recommended!

28 juillet 2025
Avis spontané
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Réponse de Leaders - Chester

Dear Chidinma We greatly appreciate your 5-star review and the time you took to share your experience with Holly . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

I can highly recommend Holly and would…

I can highly recommend Holly and would like to say a massive thanks for all your help with the new tenancy agreement and all your advice for a smooth tenancy setting up everything
Very informative from the enitial call to contract
Best ive found so far I moved from another company,
Excellent service ,comunicación, professional,and polite

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

There is a young lady in the northwich…

There is a young lady in the northwich office who single handled moved me into my place. When I say I'm totally useless at following links and filling forms out I'm up there with the best of them. Poor grace had no idea what she had coming to her when she met me yet all the way through she was totally professional always wore a smile and her banter was out of this world. Honestly if you come to the northwich office ask for her. I cant thankyou enough grace.

26 juin 2025
Avis spontané

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