Leaders - Chester Avis 

109
TrustScore 4.5 sur 5

4,7

30 Lower Bridge Street, CH1 1RS Chester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Currently going through the rental process for a property in Chester, for which Saskia has been mine and my partners main point of call. She has been absolutely incredible at keeping in touch with us... Voir plus

Noté 5 sur 5 étoiles

Holly at Leaders helped us find an amazing property to rent. While viewing one that wasn't quite right for us she mentioned a couple of others we might be interested in and the next day she showed us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Imogen (chester branch) has always got a kind and friendly manner and she’s always trying her best to help us out whatever our problem might be. I can’t really fault her to be honest, she responds to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best service for housing ever especially with how difficult things are with housing right now. All started with Erin who was very helpful then Saskia took over and topped it with a classy service. The... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Agence de location immobilière
  5. Géomètre-expert immobilier

À propos de Leaders - Chester

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • 30 Lower Bridge Street, CH1 1RS, Chester, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(109)

2 238 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb service

Paula McCafferty From Leaders Chester has been a very helpful property manager! Quick responses to emails and queries. My check in process into the flat was very straightforward and of minimal hassle. Would rent from Leaders again in the future!

22 juin 2023
Avis spontané
Noté 4 sur 5 étoiles

Renting via Leaders in Chester

Renting via Leaders in Chester, Helen our property manager has always been lovely, she's polite, professional and always gets back to me when i email.
Would highly recommend renting via these, our tenancy isn't quite up yet and we are wanting to leave the property but not because of leaders its because its the house that jack built on the cheap.

8 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Tenant check out experience

Just checked out from a flat in Chester for which Leaders were managing agent.
Helen Diggory ran the process using a mix of web-based process management tools. It was by far the most-efficient, low hassle check-out I have ever been through. Thank you Helen and team.

19 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

An incredible team member!

Currently going through the rental process for a property in Chester, for which Saskia has been mine and my partners main point of call. She has been absolutely incredible at keeping in touch with us and guiding us through the process making sure that everything is up to date and ready for our move in date. During parts in which we have been concerned due to delays in our tenancy agreement signing (at no fault of leaders) she has reassured us and has kept our minds at ease. She is an absolute pleasure and an asset to the company.

17 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

We had a long conveyance process

We had a long sales process, over 8 months, which was sometimes stressful. Emma and Nikki kept us up to date with what was happening and we’re very helpful throughout the whole process.

18 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Best service for housing ever…

Best service for housing ever especially with how difficult things are with housing right now. All started with Erin who was very helpful then Saskia took over and topped it with a classy service. There was no way my brother and his family who moved from a different country would have got this house and moved in on the day expected if not for the dedication from Saskia. She reassured me throughout and was on point with her responses. Thank you both.

3 avril 2023
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Ify

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Helen Diggory has gone above and beyond…

Helen Diggory has gone above and beyond to sort out some long standing issues. We cannot thank her enough for all she has done. Keeping us in the loop every step of the way. Thanks again Helen you are a ⭐⭐⭐⭐⭐

22 mars 2023
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Gill

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Helen and the team always on hand to…

Helen and the team always on hand to help with any problems that came about in our house and quick to get someone out or to text me.

21 mars 2023
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Dylan

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Very focused on customer preference and…

Very focused on customer preference and based on the feedback received after showing the first property, immediately suggested something which met my need and closed the rental very quickly and smoothly. I will highly recommend Leaders and specially Clarie, who was face of Leaders initially for me.

3 mars 2023
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Vineet

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Chloe went above and beyond with…

Chloe went above and beyond with helping me get my home. she made the experience less stressful and so easy. I cant thank her enough for the time and effort she put into my journey. Her service was 11/10 and she deserves so much recognition for her work!

10 février 2023
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Tasha

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

The Team at Leaders welcome you with…

The Team at Leaders welcome you with open arms walk you through all the different options and the communication is consistent all the way through the sale and lettings

18 janvier 2023
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Steve

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Helpful and accommodating

The staff were very helpful and responsive to issues and questions raised, and facilitated visits to check the property (which was unoccupied), at very short notice.

22 décembre 2022
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Saskia and Chloe at Leaders were excellent!

Saskia and Chloe were friendly, patient and efficient; they both went the extra mile to help meet an urgent need to rent an apartment in Chester for a foreign student friend who, like me, was unfamiliar with relevant requirements and procedures. They managed to cut through the red tape and organise things within a super quick timeframe. We would definitely recommend Leaders to others. Thanks again for helping us out in difficult circumstances!

17 octobre 2022
Avis spontané
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Réponse de Leaders - Chester

Dear Phil

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Great communication

Great communication, friendly and understanding staff. Just a shame we didn’t sell our house through Leaders - next time we will! Thank you for all of your hard work.

9 août 2022
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Tanya,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service and…

Excellent customer service and communication with very quick response times. Chloe kept me updated throughout and make it a completely stress free experience. My application was processed really quickly and I was able to move in 2 weeks after submitting it. Everything can be done online including making payments and setting up the utilities and council tax.

4 août 2022
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Noté 5 sur 5 étoiles

My first time as a Landlord and…

My first time as a Landlord and experience of using an agency, Chester Leaders have been exceptional in their professional manner, and speed of finding tenants.

Chloe especially has been wonderful, keeping me informed and up to date the whole time.

30 juillet 2022
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Chester Leaders have been incredible

Chester Leaders have been incredibly helpful and professional during the whole time of moving into a new apartment. Very kind and patient, Chloe was especially great and helped us a lot. I can’t recommend Chester Leaders enough!

8 juillet 2022
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Jake,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Karen C. Leaders Chester

Karen C. at Leaders Chester branch has been absolutely tremendous in helping me secure a rental property. Took the time to understand our unique situation then worked tirelessly to secure the property, keeping me updated every step of the way. Would highly recommend Karen.

7 juillet 2022
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Mike,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Chloe at Leaders, Chester

Chloe at Leaders has been absolutely amazing help, she was SUPER fast in her responses to any queries and always had the answers. She managed to arrange everything perfectly for me, it really has been a blessing to have her dealing with it all. She's wonderful to speak to and is very much on top of everything and making sure all is in order. I hope the team at Chester are aware of just how great she is at what she does and that's she's fully appreciated for it!

5 juillet 2022
Avis spontané
Logo de Leaders  - Chester

Réponse de Leaders - Chester

Dear Luke,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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