Leaders - Chichester Avis 

Reported our back doors had rotted with a 6x8cm hole in the bottom right where the wood had broken away along with a cracked window in our kitchen in March 2022. The landlady, sent out two contractors to quote and then we never heard a thing and it was one excuse after the other (landlord on holiday/weather not good enough) and we were patient. We started chasing it up again regularly with no update. It got to the point where rain was coming into the house through the gaps in the door where the wood had rotted and when we asked about it, they sent round the same two contractors for quotes as they did when we first reported it but then we were told that the land lady didn't like the quotes so nothing was done. The land lady had said that she would arrange her own contractor but still nothing. We have always paid rent and looked after the place, even fixed up the garden as it was terribly overgrown when we moved in and all they care about is getting their money. We are now 1 month shy of it being a year since we reported the structural damage and we are not any closer to having the issue resolved.

Property management hub based at Chichester , the HOC is Abysmal!!! She lies and misleads Landlords which they are paying for the service from the LRG group it’s no wonder most of the team have left and Landlord’s are leaving since she started managing end of 2021 . Senior management is terrible , the contractors you are forced to use are just terrible also . The service is just disgusting .

A great start and competitive fee quotation, however after the first few viewings we had to chase Leaders for updates. After 13 weeks and no viewings in the previous month we cancelled and went with another agent.

Nicola Frankland at Chichester Leaders has provided prompt, professional support and is always willing to pursue any concerns I have as Landlady. If she’s unable to help she will ensure that she can find the answer and get back to me.

Superb staff especially the manager there Sarah Cawley - keep it up guys - they have not and do not forget the immense power of customer service - highly recommended xxx

We have been renting out our property for many years and have found Leaders and in particular Sarah Cawley to be very efficient and helpful especially when we have had the occasional problem when tenants leave. Leaders have always managed to find new tenants quickly with a minimum of time leaving the premises unoccupied.

As a tenant, I have rented a property through Leaders Chichester for almost 4 years.
Their service, communication and responsiveness has been excellent throughout.
Sarah Cawley in particular has been first class. I would recommend her and her team if you are looking for a property to rent.

Excellent service!
I have now come to the end of my six month tenancy at the Hornet in Chichester and I remain very pleased with the support and service provided by Leaders and by Charlotte Parry, Property Manager, in particular. Whenever an issue has arisen during my tenancy, she has responded quickly and dealt with the situation efficiently and effectively. Her sense of cutomer care is excellent, maintaing contact with me to ensure that, first of all, I was settling in ok and now that I am at the end of my time in the apartment. guiding and advising me on the proper procedures and documentation involved so that I can leave confident that everything necessary has been done. Charlotte combines very effectively her experience and her skills to make me feel confident that all is going well. Thank you,

We have been extremely pleased with Leaders management of out properties. Sarah Cawley especially keeps us up to date with tenant movements and has found new tenants promptly when a notice to leave has been given. She is always ready to help with any queries, large or small. Excellent service.

Recently we have had a number of issues arise affecting our two rental properties. Sarah Cawley of Leaders in Chichester manages the properties on our behalf. We have been very impressed by her professional manner and the efficient way in which she has dealt with these problems. It is a pleasure to deal with her.

My experience as a tenant with Leaders has been over the past 6 1/2 years and I can honestly say they have always provided a prompt service when needed. Sarah Cawley has been my main point of contact regarding maintenance of the property I rent and I am always happy to speak with her as she resolves any issues with a caring and professional attitude. Would highly recommend as an agent from a tenant’s perspective.

I chose Leaders because you are already letting the property and so you have all the details.
Getting the property on the market to sell happened quickly and smoothly.
All good!