I am currently in the beginning stages of searching for a new flat for myself and contacted Leaders after seeing a property on their website. Unfortunately I missed out on this one, but Selwyn from on... Voir plus
Établissement
Changer d'établissement9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
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Lisez les avis des autres
⭐⭐⭐⭐⭐ I am really happy with the service from the lettings team. Selwyn, Sharon and Macy have all been fantastic — friendly, professional, responsive and always helpful. Communication has been excell... Voir plus
Aleyna was very helpful and attentive, not pushy at all just showed me the property and helped me with all my questions, I also got a pre call and text from Selwyn thanks very much to you both
Macy has been helpful with answering questions and following up our emails
L'entreprise a répondu
À propos de l'entreprise
- Agence immobilière
- Investissements immobiliers
- Évaluateur immobilier
- Agence de location immobilière
- Géomètre-expert immobilier
À propos de Leaders - Forest Hill
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Royaume-Uni
4,9
Excellent
332 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Renting our new home with Leaders
We are currently in the process of securing our next flat to call home, and we couldn't have asked for a better team to help us! Aleyna, Macey, and Selwyn from Leaders have been absolutely amazing throughout the entire process. They were always spot-on with their responses and handled everything with the utmost professionalism. A very special thank you to Aleyna for everything she has done for us so faryour help has been invaluable. I definitely recommend Leaders and their fantastic services to anyone looking for their next home!
22 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Ciprian-Nicolae Prodan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Selwyn
Selwyn, James and Aleyna gave me excellent service when finding me a property 👌🏽
21 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Martin Pearson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Great experience with Leaders
Great experience with Leaders from start to finish. Selwyn in particular was incredibly helpful throughout the whole two years we spent in our flat. Always responsive, friendly and easy to deal with, which made the renting process genuinely stress-free. Really appreciated all the support along the way. Would happily recommend.
17 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Adam
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Réponse de Leaders - Forest Hill
Dear Serges
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I am very satisfied
I am very satisfied for the service provided by Aleyna from Leaders Forest Hill she was very helpful!
13 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Ashvin
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I’ve had a really positive experience…
I’ve had a really positive experience so far renting through this agency. Selwyn has been very professional, friendly, and always quick to respond whenever I’ve had any questions or needed support. Macy has also been very helpful and approachable throughout the process, making everything feel smooth and stress-free.
The communication has been excellent, and they’ve both made me feel well supported as a tenant. I really appreciate their helpful attitude and professionalism and would definitely recommend them to others looking to rent.
10 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Agujioke
We greatly appreciate your 5-star review and the time you took to share your experience with Macy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Friendly and efficient service
Friendly and efficient service. Viewings sorted quickly with no faff.
7 mai 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Deanne
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Great service
Lillie was fantastic, informed and friendly. Willing to go the extra mile.
30 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Yvette
We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy was very helpful and informative
Macy was very helpful and informative. She was polite and provided good details, as well as showed patience in dealing with me over the phone. 5/5 service.
28 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Mo
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Communication is great with very quick…
Communication is great with very quick replies. Macy is very easy to chat to and she has fully understood all my requirements. I am very pleased overall and recommend this lettings agency.
27 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Rasha
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Special thanks to Macy and Aleyna for…
Special thanks to Macy and Aleyna for being committed with their job and happy to accommodate any adjustments.
27 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear AA
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Réponse de Leaders - Forest Hill
Dear CT
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Réponse de Leaders - Forest Hill
Dear Shirley
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I was so excited and happy with the…
I was so excited and happy with the good service I received from the staffs of Leaders in Lewisham teams for getting me a good apartment i wanted within a short time they are very dedicated problem solving and quick response to email and calls staffs like macy,Selwyn,and Lillie,they are problem solving i will recommend them to my friends and colleagues at work.They are doing a wonderful job for leaders Lewisham.
20 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Saheed
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
My partner and I have been looking for…
My partner and I have been looking for a flat in a short time frame due to a job change. Speaking to Selwyn Pacheco from Leaders was helpful, showing us a place that looks great, which I hadn't seen online!
21 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Customer
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Review for Macy Abbott
Macy is very friendly and I am eager to work with her to find a suitable flat this summer. She is very prompt and provided me with the necessary guidance throughout our interactions in my flat search.
20 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Kerem
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I was on the phone with Macy who helped…
I was on the phone with Macy who helped to organise a viewing for me. She was really lovely and extremely helpful. The process was as smooth as I could’ve hoped!
20 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Katerina
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I had a great experience with Macy and…
I had a great experience with Macy and Selwyn. They have both been very helpful and quick to respond. I would use their company again.
16 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Rebecca Linde
We greatly appreciate your 5-star review and the time you took to share your experience with Macy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Selwyn at Forest Hill
Everyone we've spoken to at the Forest Hill branch have been really helpful and friendly - Selwyn Pacheco in particular answered our queries right away and dealt with our enquiry quickly and professionally, making us feel very comfortable.
17 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Dan
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy has been a great agent to liaise…
Macy has been a great agent to liaise with. Very informative and supportive 😊
16 avril 2026
Avis spontané
Réponse de Leaders - Forest Hill
Dear Melissa
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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