We’ve been renting in Reigate for over two years and Chloe at Leaders has been a fantastic property manager throughout. She is very responsive, gets things done and is always cheerful and polite. She... Voir plus
Établissement
Changer d'établissement4 Bell Street, RH2 7BG Reigate, GB
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Lisez les avis des autres
Chloe has been incredibly professional, kind and patient throughout my tenancy. She handled my situation regarding an early tenancy agreement with my landlord with so much respect and understandi... Voir plus
I have a rental flat in Reigate, Surrey, managed through Leaders. While I do have some general frustrations with the agency—particularly their constant attempts to increase commission fees—I want... Voir plus
We’ve had a really positive experience with Leaders in Reigate, and Chloe has been particularly helpful throughout. She is friendly, professional, approachable and always responds promptly to any qu... Voir plus
À propos de l'entreprise
- Agence immobilière
- aussi dans
- Agence de location immobilière
- Évaluateur immobilier
- Géomètre-expert immobilier
- Investissements immobiliers
À propos de Leaders - Reigate
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
4 Bell Street, RH2 7BG, Reigate, Royaume-Uni
4,5
Excellent
23 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Only pay for vacant apartments, they can change their mind and leave you stranded
I was relocating from another country and after doing reference checks and paying for the apartment, I thought everything was sealed. I was given a contract to sign of which they said on the move-in day, the landlord will sign too. Almost a month later, I flew to the UK and was set to move-in, I was told that the tenant refused to move out, and so I could not move-in. I was left stranded with my family and refunded my money, with nothing done to get me another apartment as a replacement.
31 juillet 2024
Avis spontané
Réponse de Leaders - Reigate
Good Afternoon
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Great to deal with
Fantastic approach, the Reigate team have been fantastic, especially Tom Welsh. He’s been ever so professional that we decided to give him our property into management instead of just tenant search.
25 août 2023
Avis spontané
I would like to commend Kirsty in the…
I would like to commend Kirsty in the management team following a very difficult tenant. She took so much of the stress and strain away from me and I trusted her implicitly to act in my best interests. She is a credit to the Leaders team and I know that my property is in the best hands. Thanks Kirsty, you’re the best!
15 mars 2023
Avis spontané
Réponse de Leaders - Reigate
Dear Debbie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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