Leaders - Sutton Avis 80

TrustScore 4.5 sur 5

4,7

2-4 Mulgrave Road, SM2 6LE Sutton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Five stars for Methembe Ncube! Highly professional, incredibly responsive, and fantastic to work with. He made the entire letting process fast, transparent, and completely stress-free. If you need a... Voir plus

Noté 5 sur 5 étoiles

I had such a positive experience working with Sian. From the very first viewing to signing the final paperwork, she was professional, friendly, and genuinely cared about helping me find the right ap... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The flat suffered a massive leak which required a total new kitchen. This meant the flat was empty for 3 months with resultant loss of rental income. Sian kept in touch with progress so that she knew... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Victoria has really helped us every step of the way through finding our new flat. She has been really responsive to all our questions and happy to follow up with the landlord on anything we wanted. I'... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Agence de location immobilière
  5. Géomètre-expert immobilier

À propos de Leaders - Sutton

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • 2-4 Mulgrave Road, SM2 6LE, Sutton, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Five stars for Methembe Ncube

Five stars for Methembe Ncube! Highly professional, incredibly responsive, and fantastic to work with. He made the entire letting process fast, transparent, and completely stress-free. If you need a reliable and sharp real estate agent, Methembe is the best in the business."

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you very much Victoria

Thank you very much, Victoria, at Leaders in Sutton, for your kindness and consideration shown to me today, 27th April 26. You are very approachable, and your customer service is excellent. Keep up the good work you are doing. Additionally, I will certainly recommend not just the State Agency but also recommend you as a contact within Leaders.

27 avril 2026
Avis spontané
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Réponse de Leaders - Sutton

Dear Marcia
We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

The amazing EMMA REILLY at LEADERS…

The amazing EMMA REILLY at LEADERS Sutton

Subject: Feedback for Emma Reilly SENIOR MANAGER

Dear Emma

I wanted to take a moment to express my sincere appreciation for the exceptional support I received from Emma Reilly regarding the new Renters Rights Act and various property management inquiries.

Emma's knowledge of the latest regulations and her thorough understanding of my concerns were invaluable. She took the time to explain the nuances of the new legislation, making sure I felt informed and confident in navigating the changes. Her responsiveness and willingness to assist me on multiple occasions has truly set her apart as an outstanding estate agent.

I greatly appreciate her professionalism and commitment to ensuring that I had all the information I needed. Emma's vast experience & dedication to her clients is evident, and I feel fortunate to have had her guidance during this process.

I highly recommend her to all new customers.

Thank you, Emma, for all your help!

Best regards,

Jude

2 avril 2026
Avis spontané
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Réponse de Leaders - Sutton

Dear Jude John Lobo, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Emma. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Professional

Professional service and commitment from Sian, knowledgeable and very hands-on. Rental process went fast and very smoothly. I'm always kept in the loop and communication is prompt. Great work. Thank you.

25 mars 2026
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Réponse de Leaders - Sutton

Dear Aneta C, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Flat let to quality tenants same day went on the market

The flat suffered a massive leak which required a total new kitchen. This meant the flat was empty for 3 months with resultant loss of rental income. Sian kept in touch with progress so that she knew immediately the flat was back on the market. This was a life saver as it meant she kept an eye on prospective tenants and was able to secure tenants the very first day it went back on the market. A brilliant result for us.

24 février 2026
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Réponse de Leaders - Sutton

Dear Margaret Smith, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sian. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

truly grateful for Sian’s care and support

Sian Walk has been one of the most reassuring experiences I’ve had in the letting process. From the very beginning, she treated every question and concern with genuine care, never making me feel like just another tenant on a list. Her kindness, patience, and steady communication made a huge difference during a time that can often feel stressful.

What I appreciated most was the way she handled everything with such calm confidence. Even small details mattered to her, and she always made sure I felt informed and supported. It’s rare to come across someone who brings both professionalism and heart into their work, but Sian does exactly that.

I’m truly grateful for her help and the way she made the entire process feel smooth and human. I would wholeheartedly recommend Sian to anyone who wants to work with someone who genuinely cares.

Best,
SKY

6 février 2026
Avis spontané
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Réponse de Leaders - Sutton

Dear Shamkumar

We greatly appreciate your 5-star review and the time you took to share your experience with Sian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

I had a very good experience renting…

I had a very good experience renting the property through this agent. sian was very helpful, professional, and responsive throughout the whole process. They guided me at every step and made the renting process smooth and easy. I really appreciate their support and would highly recommend their service.

12 mars 2026
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Réponse de Leaders - Sutton

Dear Kavi Shana, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Very professional Team

Sian was very professional, friendly and always willing to help whenever I had questions. Her communication was clear and timely, which made the whole process smooth and stress-free. I really appreciate the effort she put into making sure everything was handled efficiently.

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I had such a positive experience…


I had such a positive experience working with Sian. From the very first viewing to signing the final paperwork, she was professional, friendly, and genuinely cared about helping me find the right apartment. She kept me updated at every step and made the whole process feel simple and manageable. I couldn’t have asked for a better agent. Thank you, Sian!

26 février 2026
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Réponse de Leaders - Sutton

Dear Yasmine Yasser

We greatly appreciate your 5-star review and the time you took to share your experience with Sian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Victoria was so helpful

Victoria was so helpful, kind and caring. She is showing me properties next week. Amazing, I was so happy to chat with her.

28 février 2026
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Réponse de Leaders - Sutton

Dear Anita We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Sian is excellent

Sian is hard working , efficient and very friendly person , she is proffesional and managed our new renting house very quick.
I totally recommend,
She helped me find suitable home to live very quickly .

30 janvier 2026
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Réponse de Leaders - Sutton

Dear Izabela Sikorska We greatly appreciate your 5-star review and the time you took to share your experience with Sian. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Victoria was very helpful from the…

Victoria was very helpful from the start until everything was sorted and we moved in.

20 janvier 2026
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Réponse de Leaders - Sutton

Dear Umar Khalid We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Victoria helps me to find a home…

Victoria helps me to find a home quickly. Thanks.

28 janvier 2026
Avis spontané
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Réponse de Leaders - Sutton

Dear Ivy We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Really responsive and friendly agents

Victoria has really helped us every step of the way through finding our new flat. She has been really responsive to all our questions and happy to follow up with the landlord on anything we wanted. I'd highly recommend her and Leaders to any prospective tenants or landlords in the area - much better than our previous renting experience in London!

26 janvier 2026
Avis spontané
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Réponse de Leaders - Sutton

Dear Tom Milligan We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Victoria was very pleasant and really…

Victoria was very pleasant and really ensured the process was smooth.

23 janvier 2026
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Réponse de Leaders - Sutton

Dear Solomon P We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Easy moving

I recently moved into a property which is managed by Leaders.
From the first contact, I felt well supported and reassured. Communication was excellent, everything was handled quickly, and the whole experience was smooth and stress-free. Special thanks to Victoria Grandison for her professionalism and genuine support throughout. I’m very pleased with the service and would highly recommend this estate agency.

20 janvier 2026
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Réponse de Leaders - Sutton

Dear Soumya Shankar We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service! We have had a very positive experience with the team as a whole, they worked together efficiently. Thanks to Sian, Victoria, Ruth and Lisa for finding us lovely tenants in a short space of time. Special mention goes to fantastic Sian. When Sian came for valuation, she waited patiently for us but we could not make it on time and she was kind enough to rearrange. A pleasant lady who is very professional, friendly, supportive, quick to respond to queries clearly and concisely, keeping us informed every step of the way. You could ask her anything and she would be happy to help. Sian went out of her way to come to the property to ensure everything was in order for the new tenants. Great service, thank you! highly recommended

20 janvier 2026
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Réponse de Leaders - Sutton

Dear Perpetua Nyagumbo, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

From my application to moving

From my application to moving, they all made it smoother. I’m so thankful and grateful!

9 janvier 2026
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Réponse de Leaders - Sutton

Dear Prashanthini Thamilchelvam, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Sian Walk and the team

The professional attitude of the lettings team at Leaders Sutton. Special mention to Sian Walk who dealt with the new letting our flat brilliantly. I was kept informed at every stage of the tenants changeover and cannot speak too highly of the service I received.

1 novembre 2025
Avis spontané
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Réponse de Leaders - Sutton

Dear David Peschier We greatly appreciate your 5-star review and the time you took to share your experience with Sian and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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