Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought this mattress just over 7 years ago, with a 10-year guarantee. Unfortunately, it’s started to sag in the middle, very badly. I enquired about having it replaced/fixed, as part of the 10-year... Voir plus

Noté 1 sur 5 étoiles

Shocking service.....took day off work for delivery, their courier claimed the address was not full when in fact it was as they confirmed on the telephone. UPS are awful and their customer service wa... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolute waste of money & backspin ever morning for both myself & my wife. For the first 3-4 months its fine (100 day trial) but then it dips in the middle & this gets worse over time (about a year... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Leesa has stopped operations in the UK and EU without any warning to customers who had already ordered. They went so far as to demand the warehouse it was stored at locally, ready for delivery, se... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

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(1 495)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

This is a firm sleep but comfortable

This is a firm sleep but comfortable, I'm an edge sleeper but this is no problem as it still supports very well.

23 août 2019
Avis spontané
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Réponse de Leesa UK

Thank you for your feedback Ken!

The Leesa Team

Noté 5 sur 5 étoiles

Worth all the money

We have bought Leesa Saphira and after 3months of using it I must say it is wonderful. Not too soft and not too firm. It is the first mattress we have of this price and range so we have nothing to compare it to but as of this day we are truly enjoining it.

23 août 2019
Avis spontané
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Réponse de Leesa UK

What a wonderful review Valentina! Thank you for sharing your Leesa experience with us.

The Leesa Team

Noté 4 sur 5 étoiles

Very comfortable mattress

Very comfortable mattress.

After unpacking and leaving it for a day , before we moved in that is, the mattress has settled down nicely and I hardly noticed any odour with it. A few months later , we find It is not too soft or hard to sleep on, but perfect to be honest. My only issue is that it does seem to drop from centre to edge, but that may have something to do with my weight I reckon .. Would definitely recommend

23 août 2019
Avis spontané
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Réponse de Leesa UK

Thank you for taking the time to write this review Phil!

The Leesa Team

Noté 4 sur 5 étoiles

Very comfortable mattress

Very comfortable mattress. A little bit hot when the weather is very warm. The cooling layer system they talk about isn't quite up to it.
But all in all I would recommend this mattress and dealing with Leesa was very easy.

23 août 2019
Avis spontané
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Réponse de Leesa UK

Thank you for your feedback Liz.

We recommend to use a 100% cotton bottom sheet. If you use a mattress protector, please make sure it is made of breathable material. Some mattress protectors might trap the air inside and cause the feeling of overheating.

Should you need further advice how to sleep cooler, please send an email to support@leesa.co.uk

The Leesa Team

Noté 5 sur 5 étoiles

Love that there's no springs and no…

Love that there's no springs and no stitching. So comfy.

22 août 2019
Avis spontané
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Réponse de Leesa UK

Thank you for your feedback Michael! We are glad to hear that you are finding your Leesa comfortable.

The Leesa Team

Noté 5 sur 5 étoiles

Excellent Customer Service

The mattress wasn't for us but the customer service was fabulous and everything was sorted very quickly

21 août 2019
Avis spontané
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Réponse de Leesa UK

Hi Cassandra,

Thanks for taking the time to leave a review.

The Leesa Team

Noté 4 sur 5 étoiles

Great mattress

Great mattress, sturdy yet comfortable to sleep on. Lingering smell mentioned in many reviews is very apparent, fades but slowly. Have to leave bedroom windows open but you get used to it.

21 août 2019
Avis spontané
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Réponse de Leesa UK

Hi there,

Thank you for your review.

The Leesa Team.

Noté 5 sur 5 étoiles

Purchased for my son aged 19yrs old

Purchased for my son aged 19yrs old.
Fair to say he sleeps very well, as not seen until late afternoon when not up for Uni.

Asked him if we should return mattress if not suitable .

The answer was NO!!!

21 août 2019
Avis spontané
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Réponse de Leesa UK

Hi Michelle,

Many thanks for the review.

The Leesa Team

Noté 3 sur 5 étoiles

Purchased this mattress in super king…

Purchased this mattress in super king after having our spring mattress for 8 years that became uncomfortable. We had high hopes for this new type of mattress but it has not lived up to our expectations.

The service and delivery were great with a quality mattress but it is not as comfortable as we thought from the reviews. A difficult thing to get right but we will return to a spring type mattress with a foam mix with padding. The dense foam is not as supportive for us and in fact I haven't slept a full night without tossing once. Plus we haven't had the 'don't want to get up' feeling after months of having it.

21 août 2019
Avis spontané
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Réponse de Leesa UK

Hi Phil,

Really sorry to hear you have not found the mattress right for you. If there is anything we can do to help please email us at support@leesa.co.uk.

The Leesa Team

Noté 5 sur 5 étoiles

Great mattress

Great mattress. A little smelly for a few weeks but it eventually went away. Super comfortable and fast delivery.

21 août 2019
Avis spontané
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Réponse de Leesa UK

Hi Tom,

We really appreciate your review, thank you!

The Leesa Team

Noté 5 sur 5 étoiles

i found the mattress very comfortable

i found the mattress very comfortable, but it had very strong odour. Contacted customer service and was offered replacement. The 2nd mattress didn't have such strong odour, but i still could smell it. I think i am too sensitive, so sadly had to return it.
Customer service was amazing, no hassle with both returns. The second matters went to the British heart foundation.

20 août 2019
Avis spontané
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Réponse de Leesa UK

Hi Natallia,

I am sorry the mattress did not work out for you. I am glad our returns policy and customer service was there to assist.

The Leesa Team

Noté 5 sur 5 étoiles

Treat yourself to a better night's sleep

I have had my King Size leesa mattress for 2 months now and can say that it is one of the most comfortable things I have ever lain on.

I definitely sleep better and have fewer mornings where I wake up with a sore back / neck etc. The mattress is simultaneously soft and yet firm, which is amazing for me.

Love this mattress. Money well spent.

18 août 2019
Avis spontané
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Réponse de Leesa UK

Hi James,

Thank you so much for the review.

The Leesa Team

Noté 5 sur 5 étoiles

I really do get better sleeping on this…

I really do get better sleeping on this mattress, it impressed upon me how I had not been getting a nights sleep due to the wear of my old mattress, I have actually told others , and at least two of them have purchased the Leesa also .

18 août 2019
Avis spontané
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Réponse de Leesa UK

Hi Nigel,

Many thanks for your review and recommending to others. It is much appreciated.

The Leesa Team

Noté 4 sur 5 étoiles

Really comfy

Really comfy, good quality. I've slept really well since getting it. Only problem is it's really heavy and has no handles making it very hard to move!

17 août 2019
Avis spontané
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Réponse de Leesa UK

Hi Kim ,

Thank you for the review and feedback.

The Leesa Team.

Noté 5 sur 5 étoiles

Makes my day (or night).

Leesa's online customer service was excellent and very helpful we had a number of questions which the respondent was able to answer quickly and clearly. The mattress itself was a little firmer than we expected, but we have found that this gives improved support. It also absorbs movement very well - if one of us moves it's the duvet that tells us, not the mattress. The covering is really soft and comfortable too, and looks both stylish and aluring.

17 août 2019
Avis spontané
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Réponse de Leesa UK

Thank you for your 5 star review James! It has definitely made our day!

The Leesa Team.

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