I have been playing here for awhile and finally hit a jackpot last night. I been trying to get my verification done since last night with no success. I have uploaded several documents to prove my addr... Voir plus
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Lisez les avis des autres
Legendz.com has been a fair impression from the other social casinos I play on. The UI is very user friendly, modern, and they’ve got thousands of games available. I pretty much exclusively stick to... Voir plus
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I claimed the welcome bonus and brought it up to $322, I was skeptical at first that I would see the payout but within a day I got it. Had to verify my identity with customer support but it was very q... Voir plus
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Wow!!! best social casino around. Was kind of hesitant to play reading some of the reviews, but they were offering a great starter package. Won enough to redeem and received an email shortly after tha... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Legendz.com is a social sweeps sports book and casino. We have your favorite live dealer table games, hundreds of slots, and a full sports book offering. Legendz is always free to play and we are committed to providing the best possible odds and fastest redemptions in the industry.
Coordonnées de contact
Hudson Street, 07302, Jersey City, Etats-Unis
- guestservices@legendz.com
- legendz.com
Information importante
3,5
Moyen
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer support was very responsive…
Customer support was very responsive and helping me out. Thank you.
1 octobre 2026
Réponse de Legendz
Hi Pathartman,
Thank you for the 5-star review! We’re glad our Guest Services team was responsive and able to help you out. We appreciate you being part of the Legendz community, and we’re always here when you need us. 💜
They always are there to help me and…
They always are there to help me and show me love when I ask for it!
23 septembre 2026
Réponse de Legendz
Thanks for the legendary review, Bryce! We love hearing that our team has been there when you needed us. We’re always here to help and make sure our legends feel the love. Thanks for being part of the Legendz community!
I've been seeing a lot of bad reviews…
I've been seeing a lot of bad reviews about this website and I don't understand why? This app has been great so far good customer service and I've been able to receive my redemption!
29 septembre 2026
Réponse de Legendz
Thanks for sharing your experience, Ezekiel! 🙌 We’re glad you’ve been enjoying Legendz, had a great experience with our Guest Services team, and received your redemption successfully. We appreciate you taking the time to share some love and be part of our community. Play like a Legend!
Very Awesome Customer Service
The customer service representative that I chatted with today was very helpful and we came to a resolution with my redemption issue.
29 septembre 2026
Réponse de Legendz
Hi Greg,
Thank you for the kind words! We’re glad our Guest Services team was able to help get your redemption issue resolved. We appreciate you taking the time to share your experience, and we’re happy to have you as part of the Legendz community.
I won 534 today and have been trying to…
I won 534 3 days ago and it has been nothing but a hassle trying to redeem my winnings. Multiple communications with customer support, tried 5 different bank accounts, opened a Skrill account this morning and finally got my redemption. You will get your money, but it may be a hassle. I won't play this site anymore. It's definitely not worth the headache when many other sites provide smooth transactions.
26 septembre 2026
Avis spontané
Réponse de Legendz
Hi Sheri,
We’re sorry for the frustration, especially when it feels like you haven’t received the help you need. Our team has been in contact with you, but sometimes our emails can land in spam or junk folders. Please check those folders for messages from us. If you still don’t see them or need additional help with your redemption, please email us directly at guestservices@legendz.com. We’re here to help and want to make sure you receive the support and answers you need.
Hello Legendz Casino Support,
Hello Legendz Casino Support,
I purchased a package for $99.99 using my credit card, which included 220 SC. I played through the required amount and successfully redeemed my winnings.
However, after completing the redemption, my Legendz Casino account was closed before I was able to transfer the redeemed funds to my bank account.
I am requesting that you either process and pay the funds I already redeemed or issue a full refund of the $99.99 purchase back to my credit card. I paid for the package legitimately and completed the redemption before my account was closed.
Please review my account and resolve this matter as soon as possible. Thank you. Hello,
I already sent an email to the address I was instructed to contact, but that email address is not working. You are directing me to an email address that you apparently no longer use.
I need a valid way to contact your team so this issue can be resolved and my funds can be returned to me. Until this matter is properly resolved, I will continue documenting my experience and posting updates on Trustpilot regarding the lack of resolution and the fact that I was directed to a non-working email address.
Please provide a valid email address or have the appropriate department contact me directly to resolve this matter as soon as possible.
Thank you,
Marlyn Rodriguez
11 mai 2026
Avis spontané
Réponse de Legendz
Hi Marlyn,
We understand how concerning this situation is, especially when it involves a redemption you were expecting to receive. Please note that this review page is not our Guest Services support channel, so we’re unable to access or review your account here.
Please email our Guest Services team directly at guestservices@legendz.com with the email associated with your Legendz account and the details of your redemption. They’ll be happy to review your account and assist you with this matter.
Customer service responds quickly.
Went to cash out and was asked for extra verification. Was annoyed at first after I already had verified my account and thought this was a runaround to avoid paying.
Customer service was very quick to respond and handle the issue. Payout was complete the next day.
28 septembre 2026
Avis spontané
Réponse de Legendz
Hi Scott,
Thank you for updating your review and sharing how things turned out. We understand why the additional verification initially felt frustrating, and we’re glad our Guest Services team responded quickly and helped get your redemption completed the next day. If you ever need a hand again, you can reach us directly at guestservices@legendz.com. Thanks for giving us the opportunity to help!
First review removed
I enjoy online casinos. I have a system that works for me. I never make a deposit until I feel I can trust the platform. Sadly, I have been around and around with this platform because I live in Missouri and for unknown reasons they think I live somewhere else where gambling isn’t allowed. I’ve tried to talk to their customer service but I don’t get treated with anything but indifference because I have not deposited but maybe one time. Once I know I can trust a platform and depend on their service , it’s an entirely new ballgame as far as deposits go. As mentioned, I thoroughly enjoy online gambling because it’s like going to a casino without any of the hassles but I never got there with this platform because they didn’t even care enough to do whatever needed to be done to allow me to bet.
28 septembre 2026
Avis spontané
Réponse de Legendz
Hi Paula,
Thank you for taking the time to explain what’s been happening. We understand how frustrating it can be to run into location issues when you’re trying to enjoy Legendz. We’d really like to look into why this is happening and help get you some answers. Please email us at guestservices@legendz.com with the email associated with your account and mention the location issue. Our Guest Services team will take a closer look and work through it with you.
Fred was the best
Fred was the best. He helped me with my issue . Very great customer service on this site.
28 septembre 2026
Réponse de Legendz
Hi Michael,
Thank you for taking the time to recognize Fred! We’re really glad he was able to listen, understand the issue, and help you get it sorted out. That’s the kind of experience we want every guest to have when they need us. We’ll make sure Fred sees your kind words. And anytime you need us, we’re here at guestservices@legendz.com. Thanks for being part of the Legendz community!
My money been stuck on y'all app since…
My money been stuck on y'all app since Friday
An customer service sucks but my lawyer gonna reach out to y'all head quarters
28 septembre 2026
Réponse de Legendz
Hi Kwesi,
We hear your concern, especially when it involves money you’ve been waiting to access. We want to help get this looked into and give you a clear update on what’s happening. Please email us at guestservices@legendz.com with the email associated with your account and details about the transaction. Our Guest Services team can review the situation and help you with the next steps.
Legendz has great support and treats guests right
Customer service is always helpful. My account manager Jason Xavier always comes through and answers all my questions!
24 septembre 2026
Avis spontané
Réponse de Legendz
Thank you for sharing this! We’re so glad Jason Xavier has been there when you’ve needed help and made it easy to get your questions answered. Having someone you can count on makes a difference, and that’s the level of support we want every guest to experience. Thanks for being part of Legendz! 👑
Cash your wins out
I like legendz they pay out on time they give courtesy bonus some time and I need one now
28 septembre 2026
Réponse de Legendz
Hey Sharod,
Thank you for sharing your experience! We’re glad to hear you’ve been happy with your prize redemptions and the occasional courtesy rewards. While rewards can vary, we appreciate having you as part of the Legendz community!
Réponse de Legendz
Hey Vibes,
Thank you for the awesome feedback! We’re so glad you’ve had a great experience with Legendz. We truly appreciate your support and are happy to have you as part of the community!
Réponse de Legendz
Thanks for the kind words, Andrew! We’re glad Fred could help with your referral issue and get you taken care of. We’ll be sure to pass along the shoutout!
THEY ARE HORRIBLE & SCAM ARTISTS!!
This is the worst casino site I have ever had to deal with!.. I had $250.00 in winnings to redeem so I did the verification process like I have done on 50 other sites with no issue and they locked up my account and said verification failed and was under review. After a few days of waiting for them to get back to me they said I had another account from months ago that I didn’t have access too (because I didn’t have access to the email account used to open it) and instead of working with me like all the other sites did when I lost that email they took the money that I had won and suspended my account permanently so now all the money I have spent on the site and the $250.00 I was redeeming is now gone!!… They are truly scam artists and I would not trust that they won’t do this to you when ever they feel like it!!… THEY ARE HORRIBLE!!!
25 septembre 2026
Avis spontané
Réponse de Legendz
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had a disappointing experience. Unfortunately, we’ve been unable to identify your account from the information provided. We’d really like the opportunity to investigate this further and assist you. Please contact us privately with your account details so that we can locate your information and look into the matter for you
Customer service
Fred, from customer support, helped resolve
my issue when the others couldn't give me an explanation or even try getting my issue resolved. He even compensated me for the inconvenience and my patience. Thank you!
27 septembre 2026
Réponse de Legendz
Thanks for sharing this, Tiffany! We’re so glad Fred took the time to help resolve your issue and make things right. We’ll make sure he hears your kind words. Thanks for being part of Legendz!
Réponse de Legendz
Thanks for the 5 stars! We’re happy to hear you’ve had a smooth experience with us, especially when it comes to prize redemption. We appreciate you being part of Legendz!
Customer services is excellent there…
Customer services is excellent there very helpful very courteous and always professional even when I'm a little bit angry there very professional
25 septembre 2026
Réponse de Legendz
Thank you, Sonja! It means a lot to hear that our team has been helpful, courteous, and professional. We’re always here to help, and we appreciate you taking the time to share your experience!
I have not won enough to redeem but it…
I have not won enough to redeem but it sounds like they don’t like to pay out. Reading the reviews about redemptions and then being blocked. To many people are saying the same thing here. I would cautious here. I will update with any new experiences.
26 septembre 2026
Avis spontané
Réponse de Legendz
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve had a disappointing experience. Unfortunately, we’ve been unable to identify your account from the information provided. We’d really like the opportunity to investigate this further and assist you. Please contact us privately with your account details so that we can locate your information and look into the matter for you.
Great fun decent prizes
22 août 2026
Réponse de Legendz
Thanks, Carl! We’re glad you’re having a great time with Legendz. We appreciate the 5 stars and hope you keep enjoying the fun!
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