Legion Of Vapers Avis 

1 381
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery was super quick and the product is exactly what I was looking for! I had an issue with a payment being taken twice and legion of vapers was super easy to contact and got back to me very quick... Voir plus

Noté 5 sur 5 étoiles

Ordered from here for a new mod juice and some new drippers boxed really well sent out same day as ordered before 330 and vcame with dpd very quickly all products were perfect and really good very hap... Voir plus

Noté 5 sur 5 étoiles

I purchased the San aio dna 80c kit in raw aliminium nice lookin aio comfortable in the hand, looks good and the shift tank is a really good vape using the. 15 vaperz cloud stock coils, overall I am e... Voir plus

Noté 5 sur 5 étoiles

I've used LOV since around 2018. Rarely had an issue and any issues have usually been the fault of whatever delivery service I've used. The customer service team at LOV always go above and beyond... Voir plus

À propos de l'entreprise

  1. Magasin de vaporiseurs
  2. aussi dans
  3. Magasin de cigarettes électroniques

Écrit par l'entreprise

Legion Of Vapers are an online vape shop in London, UK. We offer the cheapest prices on vaping products inc OXVA, Vaporesso, SMOK, Aspire, VOOPOO, GeekVape, SMOANT, UWELL and more. All of our eCigarette products come with fast delivery and exceptional customer service. We also have a huge selection of E Liquids from Twelve Monkeys, Bar Juice, Elux, Riot Squad,Vape Dinner Lady, IVG, Candy King, Nasty Juice, Cuttwood and various other leading manufacturers. So if you are in London, UK come and grab some e-liquids, vape tanks, vape kits, replacement coils from us.


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4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(1 381)

40 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Not sure what they’ve sold us but it…

Not sure what they’ve sold us but it isn’t riot box salts. Disgusting. I bought ten of these and they all taste awful. They are all I vape and I’m not sure what this company has sent us. Will never use them again.

10 août 2024
Avis spontané
Logo de Legion Of Vapers

Réponse de Legion Of Vapers

We're sorry to hear about your experience with the product. Please know that we are the retailer and not the manufacturer of Riot Box Salts.

We value your satisfaction and would like to make this right. Please get in touch with our support team at your earliest convenience at support@legionofvapers.com.

We're here to help resolve any issues you’re facing. Thank you for giving us the chance to correct this.

Noté 5 sur 5 étoiles

This was my first experience off LOV…

This was my first experience off LOV and I must say they have been brilliant I had a technical fault with my purchase contacted CS within a week it was sorted they we’re helpful with good information and fast responses. I would recommend this company to anyone.

11 août 2024
Avis spontané
Noté 5 sur 5 étoiles

The best vape shop ever

The best service always whenever you ask them to get something in stock that isnt on the site they get it in stock almost immediately they are ao nice and honestly there is no vape shop that beats this one cant forget they have the best prices

1 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Every time. Felt like I needed to write a review this time as Royal Mail delivered my vape juice in a poor condition. I think the delivery driver got it out his van and did a wheel spin on it. I got in touch with legion of Vapers who have firstly, replaced the whole lot on next day delivery, but also took on the task of claiming back for the damage/loss. Communication is faultless and timely. Products are also great, never had a problem.

31 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Cracking

All cracking flavours I bought very happy with them and super quick delivery

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Servive

Fast delivery and great customer service. I had an issue with faulty hardware, not the fault of LOVs. This was very quickly and professionally rectified and a replacement received in a couple of days. 5 stars from me!

23 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I purchased the San aio dna 80c kit in…

I purchased the San aio dna 80c kit in raw aliminium nice lookin aio comfortable in the hand, looks good and the shift tank is a really good vape using the. 15 vaperz cloud stock coils, overall I am enjoying the dna 80c it's a game changer, filled with Digbys custard at 3mg,also next day delivery and a good price for the kit. Thanks legion.

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

A**** service

I am a frequent customer of LOV simply because there prices are highly competitive and customer service is outstanding I highly recommend LOV for all your juices and hardware

9 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER from here FAKE VAPES

I ordered first time here and 2 elux vapes arrived one tasted like battery and other one was leaking blistering paint off the vape! send pictures straight away as received & keep getting a automated replied and asking for one picture which I send then said don’t send that send pictures of the boxes for serial numbers so I did that, then said no they want vape pictures! Which I already did at start? Dragging it on! DO NOT ORDER from here! With the boxes and vape I suspect it’s fake products!

2 juillet 2024
Avis spontané
Logo de Legion Of Vapers

Réponse de Legion Of Vapers

Hi there

Thank you for taking the time to leave a review.

Just to clarify you had originally contacted us to say that the disposable vapes do not taste as they should and described them as “battery tasting.”

We immediately asked for a picture of the faulty vapes and the serial numbers on the boxes. You kindly sent us a picture of one of the vapes with two of the serial numbers which is fine. We responded immediately asking for the a picture of both the faulty vapes in one picture and not separate pictures showing the same one vape as you had two that were faulty.

The reason for this is that it stops the hassle of sending the items back for testing and we can provide an immediate solution.

You kindly returned with the same picture again. We have tried to explain that we require one picture with both vapes present including the boxes that show the serial numbers.

We are the only UK company to provide a dead on arrival policy for disposables and will certainly honour this for the picture of where one of the items is damaged. Unfortunately, as outlined in our policy and in the replies you have received we do not provide a warranty around taste as this is subjective. This is not a new policy and is industry standard so do sincerely apologise if this has not been received well.

It is easy for one to claim an item is fake although you have not gone through the verification process on the manufacturer website which we would encourage you to do. In our decade of trading we have no reason to do so hence please be rest assured you are vaping an original item as with everything that we sell.

Once again, we apologise for the experience you have had with LOV and shall endeavour to be more clearer on our warranty with disposables.

Noté 5 sur 5 étoiles

This company is great

This company is great! I ordered on Friday and received it on the Tuesday, customer service is amazing, I will be a continuous buyer from now :).

25 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

First class service(as usual) …

First class service(as usual) Great communication & a great choice of all aspects of vaping. Can't recommend these guys & gals enough, best online vape shop. Very good, compedative prices also.

18 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Initially a very efficient service / delivery. However after a problem with the item I received, i was extremely pleased with the level of service once I made enquiries, staff were very helpful and quick to rectify the issue. Absolutely fantastic service. Top marks!

6 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Probably fake/expired juice

Bought 4 bottles of e-liquid. Bottles don't have a batch number and expiry date on them. There are marks of the black ink so this was wiped off. Why would a company spend the time to wipe off the best before date if the juice is in date? Safe to say I won't be using them again as they're well dodgy.

As a response to seller reply : I did contact you, but you clearly care more about the reviews than you do about actually responding to your customers. There's photos and everything attached in the email so cut the attitude. Your response itself shows how bad your customer service is, putting the blame on customer as opposed to apologising about sending stuff that does not meet legal requirements.

Well, let's touch on few points:
1. My review history it's not your problem and it's absolutely nothing to do with Legion of Vapers or this order.
2. First thing I done once I received my order was to go on your website and find a phone number to give you a call but shock, there's no phone number, you only operate by emails that you clearly can't manage. Email was sent, if you haven't received that's a you problem. There's no address, phone number etc on your website, tell me that's not a sign of a dodgy business. Tell A. K. to sort this one out .
3. Look at your other reviews complaining about not getting responses from you, just cut down that communication time by leaving a truthful, fair, review.
4. Since you can't find my email, I've sent you another one.
5. Keep your £45 and put it towards a live chat, email form or maybe paying your bill for the mailbox so you actually get customers concerns delivered and looked into. If you're bothered about it at all.
6. As your attitude stinks, I'll take 30 mins of my time and report this to trading standards so people don't vape your dodgy juices ;)

4 juin 2024
Avis spontané
Logo de Legion Of Vapers

Réponse de Legion Of Vapers

Hi Cislariu

Thank you for taking the time to leave a review as opposed to reaching out directly so that we could have an opportunity to resolve your issue.

If we had the time to wipe off dates we wouldn’t have any time to send out orders so this does seem a little far fetched. Any bottles that are out of date are listed on the website and if we ever come across some that are not listed we have always got in touch with the customer.

Selling bottles that are wiped is not a business practice we endorse nor have the time to carry out. Customers would soon realise that the liquid would not taste right and would therefore not order again. This doesn’t make business sense in the slightest. It does seem a shame that you haven’t made contact with us so that we can resolve this.

We are available on support@legionofvapers.com if you wish to make contact so that we can rectify what the actual issue is.

Looking forward to hearing from you.

“Cut the attitude” apologies if this came across rude but we are merely responding to your review. To clarify there has been no email from yourself so we ask once again please reach out. Also just a quick question, without prejudice, do you ever give anyone a 5 star review looking at your review history?

We will go out of our way to help our vaping community- unfortunately there are some that feel as though they can get away with whatever they wish.

We are still here to help should you wish to reach out.

Team LOV

Noté 5 sur 5 étoiles

Ok I brought an asgard xl tank from…

Ok I brought an asgard xl tank from this company and it seemed stuck at a post office hub somewhere and wasn't moving at all. Got in touch with them after a week of still no tank so was a bit disappointed as not received it. But what a fantastic company lov are amit the owner decided to send another one out at his cost with no trouble at all and I got it the next day along with the lost tank what I did return back to them. I cannot give enough stars for there great service and customer satisfaction. Will be buying all my vape stuff from then from now on thank you

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing company and staff always do the best for there customers since getting from here it’s nice the only place I shop

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service!

I purchased a mod and atomiser from legion of vapers but unfortunately the mod was faulty (not their fault), when I reached out about the issue I was expecting some resistance as it's very easy to dismiss problems like these as user error, this was not the case. These guys should have their logo on the front of the customer service guide book. Straight to the point asking for information to confirm the problem and as soon as all avenues where covered and it was clear it was not a user error, they immediately shipped me a replacement. I've never had such a pain free resolution to a problem and I can't thank the guys/girls over there enough!

14 mai 2024
Avis spontané

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