Great customer service. My husband was dealing with colon cancer etc and I work graveyard shift. They showed great patience in setting things up with all that was going on. I will definitely spread th... Voir plus
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Lisez les avis des autres
Very professional, kept me well informed of processes and was very strict with document signage via digital means. The (live) person/s were friendly, answered all questions and kept me informed via e... Voir plus
The process was quick and easy. Everything was explained throughly and simplified to your understanding. There are no hidden fees and nothing is forced upon you if you're not in agreement with terms.... Voir plus
L'entreprise a répondu
My experience with you guys was absolutely wonderful easy everybody is wonderful taking their times to explain everything so clearly. I appreciate Lending USA for giving me opportunity for take care o... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
Coordonnées de contact
15303 Ventura Blvd., Suite 850, 91403, Sherman Oaks, Etats-Unis
- 1-800-994-6177
- customerservice@lendingusa.com
- lendingusa.com
4,7
Excellent
807 avis
N'a pas répondu aux avis négatifs
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BEWARE
BEWARE! LendingUSA forces you to use their auto draft instead of your bank’s online bill pay. Every month they receive your check on time, however, then sit on it while they send you emails and calls until you breakdown and can’t take the irritation any longer. Then when I paid the account off and overpaid by $6K, they won’t release the funds until 30 days after the check cleared. Thankfully the BBB stepped in and got them to send me my check. I would not recommend Lending USA because of their shady business practices. There are so many other better options out there.
Of course they’re going to have a crafty explanation that is well thought out, but read the other reviews and you will see how honest they really are.
15 juillet 2024
Avis spontané
Réponse de LendingUSA
Thank you for taking the time to share your feedback. We understand your concerns and sincerely apologize for any inconvenience you experienced.
We appreciate you confirming that you have already received your refund of $6,309.43, which we sent to the bank account you provided. We're also glad to hear that your concern with the Better Business Bureau (BBB) has been resolved.
As previously explained, the refund process involves several steps, which can take some time. First, we need to ensure that the payment has cleared and is fully posted in our system. Once this is confirmed, the refund amount must be reviewed and approved by multiple departments, including management and accounting. After we send the payment to your bank, there is an additional processing period on their end before it is reflected in your account.
In your case, the refund process took longer because we initially did not have your bank account and routing numbers on file—only your debit card number, which cannot be used for refunds. We attempted to reach out to obtain this information, but it took several days to make contact.
We strive to provide transparent and efficient service, and we regret that this situation caused frustration. Your feedback is invaluable as we continue to improve our processes. We hope that you will reconsider LendingUSA in the future and give us another opportunity to serve you.
Thank you for your understanding.
Very smooth
They treated me very professionally and with respect. Explained everything though all phases
20 juin 2024
Avis spontané
Réponse de LendingUSA
Hi, Therese. Thanks for your review. Glad to hear you had a great experience.
Great service
Very quick. I dealt with the same person every time. He was very polite and explained everything thoroughly.
25 juin 2024
Avis spontané
Réponse de LendingUSA
Hi, Lea. Thanks for your review. Glad to hear you had a great experience.
Great Service
I received excellent service from this company. I believe the process was quick and it went seamlessly. The communication with my representative was great and I would totally recommend using them for your lending needs. Thank you Keisha
21 juin 2024
Avis spontané
Réponse de LendingUSA
Thank you so much for your kind words, Keisha. We really appreciate you taking the time out to share your experience with us.
Cheers,
LendingUSA
Very quick service and was very polite…
Very quick service and was very polite through the whole process. Would recommend to friends and family to use.
16 mai 2024
Avis spontané
Réponse de LendingUSA
Glad to know that you had a great experience.
Réponse de LendingUSA
Hi, Customer. Thanks so much for taking the time to write us a review!
Waste of time
Credit score near 700, good income, 8 yrs at both full time job and military reserve but was instantly denied for $6k…. Contrary to what they advertise they must have some ridiculous requirements. Complete waste of time!
5 avril 2024
Avis spontané
Réponse de LendingUSA
Thank you for taking the time to share your experience with us. We're sorry to hear that you were dissatisfied with your recent application process.
At LendingUSA, we strive to provide financing solutions that meet the needs of a diverse range of individuals. We understand that each application is unique, and while we aim to assist as many customers as possible, there are occasions when certain factors may impact approval decisions.
However, upon reviewing our records, we were unable to find an application under the name provided in your review. If you believe there may have been an error or if you would like to discuss your application further, please don't hesitate to reach out to our customer care team at (800) 994-6177 or via email at customercare@lendingusa.com. We're here to help and would welcome the opportunity to assist you further.
A Great Result, But,,,,,,…
I do appreciate the result because my consolidation loan was approved, thank you! I would suggest better communication, however. I would think that someone would give their client weekly updates of the process. I had to initiate all follow up. I was finally told that the process takes 5-8 weeks just before I received the answer last week. I do not see that any payoffs have been made so will follow up again next week.
29 mars 2024
Avis spontané
Réponse de LendingUSA
Thank you for reaching out and sharing your feedback with us. We're thrilled to hear that your consolidation loan was approved, and we appreciate your kind words!
Regarding your comment about communication and the loan process timeframe, we value your input and understand the importance of keeping our clients informed every step of the way. However, upon reviewing our records, we couldn't find a loan under your name with our company.
It seems there may have been a misunderstanding, as we do not offer consolidation or payoff services. At LendingUSA, we specialize in providing personal loans that are disbursed directly to you. We apologize for any confusion that may have arisen.
If you have any further questions or concerns, or if you'd like assistance in understanding your loan status or exploring any potential options, please don't hesitate to contact our customer care team directly at (800) 994-6177 or via email at customercare@lendingusa.com.
Thank you again for your feedback and congratulations on your loan approval. We appreciate the opportunity to clarify and assist you.
I have bad credit I was looking for a personal loan for a…
I have bad credit I was looking for a personal loan so I could do some pre maintenance on my car Mr Miller from leanding USA contracted me I was qualified for a loan for 40,000. I told him I have bad credit. No problem my friend he said. In the past I learned that I was going to need to put up some cash to show I'm a responsible person that has bad credit. Long story short 800. Later in still waiting for my loan for 5000.00 okay I'm a idiot. It sucks that they would take advantage of my situation
27 mars 2024
Avis spontané
Réponse de LendingUSA
Dear Mike,
Thank you for taking the time to share your experience, although it appears there may be some confusion regarding your interaction with LendingUSA. After conducting a thorough search, we could not locate any records or applications associated with your name in our system. Additionally, we do not have any employees by the name of Mr. Miller, nor do we engage in the practice of collecting money upfront for financing purposes.
It seems possible that your review may pertain to another company with a similar name, but we want to ensure that any misunderstandings are addressed promptly and appropriately. If you believe there has been an error or confusion, we encourage you to contact us directly at 866-212-6119 or via email at disputeresolution@lendingusa.com. Our team is dedicated to resolving any concerns or issues you may have encountered.
Alternatively, if you realize that this review is not associated with LendingUSA, we kindly request that you consider removing or amending it accordingly.
Once again, we appreciate your feedback and apologize for any inconvenience you may have experienced. We are here to assist you and strive to provide exceptional service to all our customers.
Thank you for your understanding.
loan experience
Everyone I've dealt with during this process has been exceptional! Very knowledgeable and professional.
I appreciate the help during this difficult time.
Thank you, Lynne Letzring
19 mars 2024
Avis spontané
Réponse de LendingUSA
Hi, Lynne. Thanks for your review. Glad to hear you had a great experience.
The employees were effective
The employees were effective, efficient and very professional.
3 janvier 2024
Avis spontané
Réponse de LendingUSA
Hi. Thanks for your review. Glad to hear you had a great experience.
Me llamaron para ofrecerme un crédito…
Me llamaron para ofrecerme un crédito de 10.000 y en medio del proceso me pidieron mis contraseña y usuario de la banca móvil de la cuenta para poder ellos ingresar qué tipo de servicio es ese
15 janvier 2024
Avis spontané
3 weeks from approval to funding
Was pre-approved 10/25. Applied and received email that loan was funded 10/27. LUSA set repayment date for 12/1, but did not actually fund load until 11/13. When I complained, their "internal review" said nothing was wrong. They appear to lack internal controls so I am not sure how this is legal. It also appears to be run out of LA or Mexico, and not NJ.
Regardless, I am filing a complaint with
NJDOBI.
27 octobre 2023
Avis spontané
Danny was very pleasant to talk with
Danny was very pleasant to talk with. He was very professional and polite. He explained everything I needed to know in a way that I understood. It was not a long and drawn out welcome.
20 novembre 2023
Avis spontané
Réponse de LendingUSA
Thanks for the stellar review.
Wonderful customer service took time…
Wonderful customer service took time with me!
26 octobre 2023
Avis spontané
Réponse de LendingUSA
Thanks for the stellar review.
Straight Forward Process
The process and people were straight forward, efficient and effective. They got the job done with quickly. I was treated as a person. Kudos!
18 octobre 2023
Avis spontané
Réponse de LendingUSA
Thanks for the stellar review.
Kudos to your lending team!
The loan officer was
Fantastic.. grade AAA+ :)
The experience was organized… straight to the point… fast delivery of funds…great job!
19 octobre 2023
Avis spontané
Réponse de LendingUSA
Thank you very much for your review. Hope to see you again!
The Lending USA Representatives were…
The Lending USA Representatives were extremely thorough, attentive and professional.
13 octobre 2023
Avis spontané
Réponse de LendingUSA
Thank you very much for your review. Hope to see you again!
Réponse de LendingUSA
Thank you very much for your review. Hope to see you again!
I needed to move the date for my bank…
I needed to move the date for my bank account draft to my loan.
There was a man named Daniel who helped get this done. He was very polite and professional.
7 octobre 2023
Avis spontané
Réponse de LendingUSA
Thank you very much for your review. Hope to see you again!
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