Jamie had a look at everything in the house very quickly and efficiently. Their service was timely, polite and great. Brilliant team work. Alex and Tilller are so wonderful. Well done guys.
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Lisez les avis des autres
We were impressed with the whole process. Andy at Lewken did not try to sell us the most expensive boiler on the market, just one that met our needs and budget. The installation itself was not easy -... Voir plus
Jamie provided a real 5 star service. He responded to our request within 12 hours and made a home visit and went through all the options. He was clearly intent on providing a real value for money inst... Voir plus
5☆ doesn't seem enough for this company! They installed a combi boiler for us and I'm now recommending them to everyone! Excellent workmanship, very punctual, cleaned up after themselves every day, po... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Lewken Plumbing And Heating are proud to be counted among the most reliable boiler installation and replacement companies across Kent, Essex, Surrey, Sussex and across the South East. Our team of expert local boiler installation engineers are Gas Safe Registered providing you with the best knowledge and experience across the South East. Our 5 star rated teams at are highly experienced and knowledgable boiler installers of brand new big brand boilers such as; Vaillant, Potterton, Bosch, Baxi, Ideal, Glow Worm and Megaflo and many more, our installation team is one of the best in the business. Our skilled gas safe registered engineers are local and ready to quote you too supply and install your new boiler and just a call away. At Lewken Plumbing And Heating, we make our customers a priority. To ensure we provide the best service possible. We understand that selecting the right boiler for your specific needs can be challenging, which is why our knowledgeable staff will work closely with you to review all features and options available before making any recommendations. We specialise in makes and models of gas boilers as well as other types of fuel systems. Your satisfaction is our main priority, which is why Lewken Plumbing and Heating will go out of our way to ensure that your new boiler installation is completed to the highest quality standards. From start to finish, we will guide you through the entire process, including helping you pick out a system that fits your budget and needs. Once your boiler is installed, our gas safe registered Boiler Installers will provide detailed instructions on how to maintain the system to ensure maximum efficiency and safety. We also offer comprehensive warranties on all our services, giving you peace of mind so you can be assured that your investment is protected for years. Get in touch today and experience our excellent customer service.
Coordonnées de contact
Unit 8 Ground Floor, Oaktrees Business Park, Orbital Park, Ashford, TN24 0SY, Kent, Royaume-Uni
- 01233 690094
- jamie@lewken.co.uk
- lewken.co.uk
4,6
Excellent
192 avis
Aucun historique récent de demande d’avis
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Boiler Installation
Quick and efficient installation. Arrived on time and kept disruption to a minimum. Clean and tidy. Good value. Would certainly recommend.
15 août 2023
Avis spontané
10 out of 10
The lads were very prompt, hardworking and pleasant. They were very respectful of our property and cleared up after themselves. Would definitely recommend them and will use them again in the future
8 août 2023
Avis spontané
Very clean and tidy was real happy with…
Very clean and tidy was real happy with the work carried out.
12 août 2023
Avis spontané
Professional and successful installation
Despite a false start, this was a most professional and successful installation. The crew were prompt and efficient. Most importantly, they cleaned up everything very well before they left.
11 août 2023
Avis spontané
Boiler
Just put boiler installation great service turned up on time great price all round great service
7 août 2023
Avis spontané
A very professional service from start…
A very professional service from start to finish, the advice and guidance was really helpful. Incredibly happy with my new heating system and would definitely use Lewken again.
3 août 2023
Avis spontané
New boiler
Had the guys to fit a new boiler, done a great job,
Very professional, cleaned up well after them selves,
Competitive price as well. Will definitely use lewken again if and when needed.
26 juillet 2023
Avis spontané
The Lewken lads we’re professional
The Lewken lads we’re professional, very polite and on time unlike some tradesmen I’ve had the experience of dealing with.
Thanks lads boiler is excellent good job
1 août 2023
Avis spontané
Boiler swap
Fast and honest and very polite.
Made the hole tragic situation seem so calm.boiler swapped on day as was arranged on phone call to the office Very professional and easy going.
Would recommend them to anyone with any issues.
1 août 2023
Avis spontané
5☆ doesn't seem enough for this…
5☆ doesn't seem enough for this company! They installed a combi boiler for us and I'm now recommending them to everyone! Excellent workmanship, very punctual, cleaned up after themselves every day, polite, respectful and the best bit.....a great price. Been messed around by other companies i.e not turning up, or quoting ridiculous amounts. I wouldn't use anyone else now. A big thanks to Jamie and his team
20 juillet 2023
Avis spontané
Boiler issues …
We had been let down by other companies, Lewken came out same day and repaired our boiler . It was a great price we will definitely be using them in the future.
19 juillet 2023
Avis spontané
Had a new boiler installed couldn’t…
Had a new boiler installed couldn’t fault the team on anything turned up on time and completed the job on time very professional team.. 5* would highly recommend..
13 juillet 2023
Avis spontané
New Vaillant Cimbi boiler fitted at a…
New Vaillant Cimbi boiler fitted at a competitive price, very happy with the service and would recommend if you are looking at upgrading your old boiler
11 juillet 2023
Avis spontané
Had a boiler fitted
Had a boiler fitted, 10/10 service, great people and quality job, would definitely recommend and will 100% be coming back for any future jobs needed.
3 juillet 2023
Avis spontané
Great team, great experience
Amazing communication from the initial contact. Team was fantastic and very friendly. Great workmanship
Would highly recommend
14 juillet 2023
Avis spontané
Top company
The response was rapid and turnaround from the initial call to installation was a seamless experience from start to finish. Thank you guys for your service
15 juin 2023
Avis spontané
Excellent service
Excellent service, very professional & cleared all waste away.
14 juillet 2023
Avis spontané
Very friendly staff
Very friendly staff, my call was responded to instantly and nothing was too much bother.
Would highly recommend Lewken!
24 mai 2023
Avis spontané
Had a new boiler fitted
Had a new boiler fitted, great and quick service from start to finish
Very happy all round
Thankyou and would highly recommend
22 mai 2023
Avis spontané
I think long and hard before leaving a…
I think long and hard before leaving a negative review, I know just how detrimental a poor review can be to a small business. But in this instance I truly believe it is in the best interests of potential customers to know my negative experience, where do I begin.. £62.50+VAT per half hour was quoted, which is at the top end of the rates for a qualified tradesmen. But if you get a good professional it might be worth paying for if you need a quick turnaround. In this situation you are paying top dollar for a very poor tradesman.
Pros
His son the apprentice was a nice lad
He attended within 4 days of me posting the job and was pleasant over message
Cons
£281 for 80 minutes work to change a stop cock is outrageous. A fair wage for the trade is important but even if it was a full days work this would be expensive.
The initial problem was poor water pressure, this, even after £281 spent nothing has improved at all, The guy was sure it was the stop cock so like a dog with a bone went off on a tangent and did this although no resolution was made, Yes, I have a new stop cock, but NO nothing on the job description was solved.
His skill and ability lacked, he couldn’t fit a standard valve so had to cut out the side of my cupboard (he might as well used a sledge hammer for the damage he caused) and buy an ‘easy to fit’ alternative charging ME £56 parts for the pleasure. (Standard copper valve £8)
Made NO attempt to clean up. Cupboard was full of broken wood, parts, dust etc
Took apart outside tap, no only did not put back together but left it running, which unfortunately I didn’t notice until the next morning.
Basically moral of the story, if someone can attend at short notice BEWARE the chances are they haven’t got work for a reason. I definitely won’t be using again and can see why others have left such bad reviews on here also.
9 mai 2023
Avis spontané
Réponse de The Lewken Group
Hi sir
It’s a real shame as the details in your review are not a true reflection of what actually happened.
As you are aware we sent each other several messages which I am more than happy to show anyone reading this review, they confirm that you were saying that you need your stop cock changing because its ceased up. We didn’t just change this for no reason or because it was the only fixing solution, we changed it because we were asked to by you the customer. We actually managed to get 4bar of pressure from the outside tap which was great.
The previous tradesmen you had used to fix your kitchen tap (who you didn’t have any kind words to say about them either !!) had actually bent the flexi hoses when installing which was the reason your kitchen tap was not working correctly, every other tap checked was fine.
Its interesting that you didn’t mention in the review/ comments the difficulty in gaining access to your stop cock too which you send me a picture of which again I can show anyone who is interested, which in your own words said it was “it is a real pig to get to” and when I said bloody hell that’s awkward lol you replied “I know – bastard right. Sorry”. I had to lay through 2 cupboards to get to a tiny hole where the stop cock is, which by the way you can not see unless you get into the cupboard. Within that tight compact space I had to change a stop cock, not the simplest job for any experienced professional (pictures available upon request).
Overall we spend 2 and a half hours at your property, and deducted 1 hour off of our time off your bill for goodwill. We are a well established, hard working and fair company with a fantastic reputation across the Kent area, anyone can read our 5 star reviews across Google, Checkatrade, Trustatrader and many more sites including Trust Pilot. Our rate of £62.50 is a common and fair rate for a reactive service like ours, we are completely upfront about our costings so you are aware before we turn up and before we start any works.
Im sorry if you feel that you had a bad experience, I wish you all the best
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