Part arrived at USPS from lexuspartsnow in a damaged box. USPS put tape on to denote this. I called LPN when it arrives and got ZERO service. Just as bad as their affiliate ford parts giant. Damage in... Voir plus
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Lisez les avis des autres
Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... Voir plus
Made the mistake of allowing a tire dealer to put replacement wiper blades on my car when they replaced the tires. The replacements looked terrible and didn't work well. Should have found LexusPartsNo... Voir plus
Package arrived as expected, my new floor mats for my 2014 Lexus GS350 were flawless. Price was better than I could get on eBay. Great overall experience.
À propos de l'entreprise
Écrit par l'entreprise
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Écrit par l'entreprise
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689 avis
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A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great experience
Great website, great product selection, great service/delivery. Very happy with my purchase.
2 avril 2026
Exact original Lexus mats I needed
Exact original Lexus mats I needed at a great price with fast shipping! This is my 3rd or 4th experience over many years with LexusPartsNow and all have been fantastic.
12 mars 2026
Out standing service
Out standing service. Great website. Found the exact part I was looking for from the parts manual. Fast delivery service. Something NZ struggles to do. Lexus NZ said they had to get the part from Japan and had to be specially made and would take about 12 weeks to make as they didn't hold that part in stock. So I no where to go for spare parts. Thanks guys. Awesome 😎
29 avril 2026
Had the obscure lexus part I needed…
Had the obscure lexus part I needed when no one else did and the online diagrams were very helpful. Shipping was pretty fast also.
7 mars 2026
Absolutely horrible continue to lie to…
Absolutely horrible continue to lie to me about when my order was going to be delivered pushed it back by almost 2 weeks
8 avril 2026
Avis spontané
Réponse de LexusPartsNow.com
Thank you for your feedback.
While most orders and refunds are processed within our standard timeframe, unexpected delays can occasionally occur. Please rest assured that we are reviewing your order and will work to complete the remaining steps as quickly as possible.
We appreciate your patience and thank you for bringing this to our attention.
Edit:
We wanted to follow up as it’s been a few days since we requested additional information on Trustpilot. We understand you may be busy and appreciate you taking your time to leave a review.
When you have a moment, please share your order details so we may look into this and assist you further. Thank you!
Terrible return policy
Terrible return policy. They sent me an open box part (blower motor) and refuse to return it since it has an electrical connection. Anything electrical is non-returnable even though the part was not new and previously used. What a joke.
7 avril 2026
Avis spontané
Réponse de LexusPartsNow.com
Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine, brand new OEM parts sourced directly from the original factory. We understand that receiving an item in anything less than expected condition can be frustrating.
We have documented your feedback and will be forwarding this packaging concern to prevent similar issues in the future. If the condition of the packaging affected the part, please let us know and we will be happy to assist you further.
It was great!
28 mars 2026
The parts came fast with no problems
The parts came fast with no problems, the disconnect really helps out.
28 mars 2026
Part was exactly what I needed
Part was exactly what I needed. Shipping was quick and tracking provided.
28 mars 2026
Wrong part I put my vin number in and…
Wrong part I put my vin number in and your website told me the part I was ordering was the correct part. When arrived it was not the coolest part. When added shipping cost not worth shipping back. Would have been better off going to
My local dealership. Will not use your company again. Lesson learned
28 mars 2026
Réponse de LexusPartsNow.com
Thank you for your feedback.
If a wrong part per invoiced was sent, please submit an RMA request through Track Order, or connect with one of our returns specialists via LiveChat and Email. You could also call us at 1-888-905-9199.
Our customer service center operates from 7 A.M. PST to 4 P.M. PST, Monday through Friday, thank you!
For more information, please visit https://www.lexuspartsnow.com/service/lexus-return_policy.html
Wipers fit well and very easy to order…
Wipers fit well and very easy to order & fast delivery service. Lexus parts are expensive, but order is more reasonable than local dealership in town.
28 mars 2026
Réponse de LexusPartsNow.com
Thank you for your feedback.
We have looked into your order and found the order processed within 2 business days.
While shipping delays and handling issues are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be.
Thank you for your patience and for bringing this to our attention.
Genuine Lexus part for best price
Genuine Lexus part, lowest price I have found anywhere, box has been a bit damaged and fixed, but the part was good, fast shipping.
28 mars 2026
Highly recommended
Highly recommended! The process was easy and I was kept informed of the shipping details. I can’t imagine a better experience (and I have a pretty good imagination).
28 mars 2026
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