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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Bob and the team at Life on Ice. Communication and updates were great throughout, and everything was handled professionally from start to finish. They made the whole process... Voir plus

Noté 5 sur 5 étoiles

As easy and seamless experience as you could hope for. Bob and the team took on all the organising between the two clinics and kept us up to date throughout. Going through IVF is both exciting and str... Voir plus

Noté 5 sur 5 étoiles

Bob stepped in at late notice to help us with our transfer when our previous arrangement broke down. He was responsive and clear in his communications (telephone, text, email) including all the necess... Voir plus

Noté 5 sur 5 étoiles

We used Life on Ice to transport sperm from London to Birmingham, Bob was fantastic throughout keeping us updated & dealing with the hospitals at either end. Even a last minute potential change of de... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de courrier et de livraison
  2. Groupe médical
  3. Service de transport réfrigéré

Informations provenant de diverses sources externes

We offer a hand carry courier service for frozen sperm, eggs and embryos.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

118 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(118)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly Recommend! Excellent professional service

Highly Recommend!
Cannot fault the service provided by Life on Ice, fantastic communication from the start to finish of arranging the safe, efficient courier service of our very last and precious embryo, everything was explained and any questions we had were answered, very fair prices also! Excellent professional service!

28 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service all round

My husband and I were delighted with the service we received from Bob and Life On Ice recently when moving embryos from Kent to Southampton. Bob was fantastic at communicating throughout the entire process - even if there was no news from either clinic, he would still drop me a note to let me know where we were in the process and what he was waiting for. I really appreciated that, as it helped put my mind at ease during a stressful time. A huge thanks to Bob and the team at Life On Ice

1 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

We used Life on Ice to transport sperm from London to Birmingham, Bob was fantastic throughout keeping us updated & dealing with the hospitals at either end. Even a last minute potential change of delivery location didn’t faze Bob & he was extremely responsive to my emails. On the day I didn’t worry at all as I knew we were in safe hands. I much prefer & trust to support a small family business with such precious cargo than a larger possibly cheaper company where you don’t get the personal touch. I wouldn’t hesitate to use Life on Ice again in the future should we need to use transport again. Thank you Bob.

27 mars 2022
Avis spontané
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Réponse de Life on Ice Ltd

Thanks Caroline, we really appreciate your kind words. Best of luck for the future.

Noté 5 sur 5 étoiles

Fabulous experience with Bob at life on…

Fabulous experience with Bob at life on ice , we spoke on phone once and everything was plain sailing from then, I knew soon after speaking to Bob that I was able to put all my trust into him delivering our samples , Bob dealt with the clinics him self keeping us up to date on what was happening , over all I’m very happy 5 star treatment price was very good also
Once agian thank you Bob

23 mars 2022
Avis spontané
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Réponse de Life on Ice Ltd

You are very welcome Danielle. Thanks for your kind words. Best of luck for the future.

Noté 5 sur 5 étoiles

We used Life on Ice recently

We used Life on Ice recently. We reviewed several other companies before making a decision and are very happy with our choice. The service was great, communication was quick, Bob was very caring, and the cost was reasonable. Everything was done quickly and with no issues. Thank you Bob!!

6 février 2022
Avis spontané
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Réponse de Life on Ice Ltd

Thank you for your trust and kind words Evelyn. Best of luck for the future.

Noté 5 sur 5 étoiles

Transport London to Glasgow

I used Life On Ice to transport an embryo from London to Glasgow. Couldn't have been happier with the service. Great communication and a cheaper price than the London-based companies. Highly recommended - thank you, Bob!

23 décembre 2021
Avis spontané
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Réponse de Life on Ice Ltd

Thanks Kate, thats great to hear. Bob

Noté 5 sur 5 étoiles

I would highly recommend life on ice

I would highly recommend life on ice. Fast transport, great communication and reasonable pricing. Bob dealt with both clinics so was hassle free and all went smoothly. Glad I chose this company!

2 novembre 2021
Avis spontané
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Réponse de Life on Ice Ltd

Thanks Laura. Its lovely to hear that you were so happy with our service. Bob

Noté 5 sur 5 étoiles

Had an excellent experience with Bob…

Had an excellent experience with Bob and team. From initial contact through to completion, communication was good and we were well briefed on what would happen when. A very simple process in the end but it was pretty daunting at the start when you've never had to arrange embryo transport before. The price was easily the most competitive for a hand carry service in a dry shipper from Coventry to Aberdeen. Once we signed our consent forms, Bob handled all the arrangements with the two clinics so it was hands off for us. The experience was very personal which is what you get with a smaller company and you can tell they care.

21 octobre 2021
Avis spontané
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Réponse de Life on Ice Ltd

Lovely to hear, thanks for taking the time to leave a message.
Bob

Noté 5 sur 5 étoiles

Reliable & quick service

I'm so glad I chose Life on Ice for the transfer. Bob has been very helpful in liasing with both parties and he was always very prompt with his replies. It's not so easy to find someone reliable to deal with a sensitive matter and it turned out to be lucky for me. I would recommend anyone to choose Bob for your transfers, he will give you the peace of mind.

18 octobre 2021
Avis spontané
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Réponse de Life on Ice Ltd

Thank you for your kind words.
Bob

Noté 5 sur 5 étoiles

Look no further

Anyone that has had to transport their special cargo from clinic to clinic will know the stress involved in finding (and trusting) a specialist courier service. Anyone looking to do so in the future should look no further than Life on Ice. From our first contact I knew we would get an excellent service. Bob's communication was always prompt and professional and even though we had a bit of a nightmare with paperwork at both ends nothing fazed him and he got the job done quickly, courteously and at a reasonable price.
I spent a few days researching other operations and was quoted prices from eye watering to insane. Life on Ice does not draw you in with a headline price and then triple it because your clinic is outside of the M25. (Like a couple of the others do.)
Life on Ice have us a worry free, prompt, courteous and ultimately successful service. Highly recommended.

22 septembre 2021
Avis spontané
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Réponse de Life on Ice Ltd

Thanks for your kind words Darrell. Yes the Clinics paperwork took a while, its always the longest part of any job.
Take care and best of luck for the future.
Bob

Noté 5 sur 5 étoiles

Frozen transfer

Trying to chose a courier that would transfer frozen sperm from Southampton to Bristol proved to be another very stressful experience of an already tense process, until we found Life on Ice. We found Bob to be a "breath of fresh air" as they understood and were sympathetic to what we were hoping to achieve. Email correspondence was clear and quick and the price was reasonable when compared to other couriers. We found that this part fluctuated quite a bit. We would highly recommend this courteous, prompt and friendly team.

12 septembre 2021
Avis spontané
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Réponse de Life on Ice Ltd

Thanks John. Yes prices vary hugely between couriers. We try to minimise our prices by keeping our profit level low. Clients have enough to worry about without our fees adding to it.
Take care and best of luck,
Bob

Noté 5 sur 5 étoiles

A must use courier, particularly if you live in Scotland.

I feel the need to review on such an important matter as we had a stress free experience. Life on Ice was the best courier we could have chosen, highly recommend. Not only were they efficient, on time with delivery and a great price, but we were kept in the loop constantly in terms of communication between the labs and dates for transportation. The fact that they are Scottish based was reassuring as the majority of couriers are London based. If you live in Scotland, these are your people to trust with your precious cargo. Emails were answered within hours if not immediately and Bob, the managing director, was such a great help. We cannot thank them enough for their help in making what can be a worrying time, totally stress free.

24 août 2021
Avis spontané
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Réponse de Life on Ice Ltd

Thanks for your kind words, we really appreciate it.
Bob

Noté 5 sur 5 étoiles

Fantastic

Fantastic, professional but also very personable and down to earth. Transported my embryos from Manchester to Edinburgh with minimal hassle and kept well informed on progress throughout. So glad I chose Life on Ice.

21 juin 2021
Avis spontané
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Réponse de Life on Ice Ltd

Thanks much appreciated.
Take care,
Bob

Noté 5 sur 5 étoiles

Very Happy

I used Life on Ice to transfer my eggs between clinics.
I found the service efficient and simple.
Bob kept me informed throughout. All in all very happy with the service.

7 mai 2021
Avis spontané
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Réponse de Life on Ice Ltd

Lovely to hear, thanks.
Best of luck,
Bob

Noté 5 sur 5 étoiles

Professional, quick, safe

We used Life on Ice to transport sperm from Manchester to Leeds. Bob was quick to respond to our emails, and was very professional and sensitive when asking for updates on a potentially delicate procedure. They communicated with the clinics directly, so I had little involvement here, which was a welcome change! I would use Life on Ice again.

15 octobre 2020
Avis spontané
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Réponse de Life on Ice Ltd

Thanks Kate, thats lovely to hear.

Noté 5 sur 5 étoiles

I used Life on Ice to transfer my Embryo - Excellent!

I used Life on Ice to transfer my embryo from Edinburgh to Aberdeen. Bob was extremely professional, quick to come back with a very competitive quote and everything was extremely easy to book. The paperwork was simple and next thing I knew my embryo had been delivered safely to Aberdeen with a confirmation text from Bob.
Thanks again for your help and we would recommend any use your trusted services in the future.

18 août 2020
Avis spontané
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Réponse de Life on Ice Ltd

Thanks for your kind words Natalie.
Best of luck for the future.

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