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Lightexpert.co.uk Avis 

1 657
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Delivery was swift and packaging wasn't excessive. I bought two identical lights as part of a deal and at a competitive price, however the light beam differs between the two lights, which is a littl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good selection of fittings and a good price for the one I chose. Excellent value on a bulb as well. The fitting was received in good time and well packaged. It looks smart and appears to meet the desc... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Just the product that I was looking for, at a reasonable price. Shipping costs were also reasonable. The only reason that I'm not giving full 5 stars, is that the item wasn't received as soon as is... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Faulty sensors in multiple lights purchased, even melted the plastics around sensors so they are dangerous and clearly not well made or fit for purpose. Different designs purchased but same issue i... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Grossiste en éclairage

À propos de Lightexpert.co.uk

Écrit par l'entreprise

Welcome to Lightexpert.co.uk!

In our shop, you can find the highest quality and most affordable LED lamps in the United Kingdom. Our assortment mainly includes functional LED lighting, which is primarily used in offices, barns, warehouses, shops, restaurants, hotels, schools, workshops, and more.

Besides LED lighting, we also offer all the necessary accessories. Moreover, you can contact us for all your lighting plans.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 657)

1 121 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top quality products at a great price

The products are of the highest quality and the best price I could find on the Internet.

Delivery is not quite as quick as others, but worth the wait.

29 juillet 2026
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Réponse de Lightexpert.co.uk

We're so happy to hear you appreciate our product quality and pricing! We understand that delivery times can sometimes be a bit longer, and we truly appreciate your patience.

Noté 1 sur 5 étoiles

Yet another cookie cutter AI generated response

This .co.uk website does not make it clear that they are a Netherlands based company. The customer help telephone number is immediately dropped by the network with a mildly snotty message when attempting to call it from the UK. Not at all helpful when trying to contact them to assist with a misdelivered shipment.

The usual boast about customer service that is made deliberately difficult to access when it is actually needed. In particular, they do not publish an email address (or indeed a working telephone number that can be called from the UK) - but try to force you to use a contact form with the upfront warning that they may get around to responding, if they can be bothered, within 24 hours or, worse still, attempt to force you to interact with that much hated abomination the 'chatbot'! An outrageous practice being increasingly routinely adopted by more and more companies.

Yet another cookie cutter AI generated response that is pretty well identical to the zillions of others all across the site which the Trustpilot AI service generates on behalf of its client companies. A human being doesn't even see these reviews and they could not care less in actual practice.

29 juillet 2026
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Réponse de Lightexpert.co.uk

We are truly sorry to hear about the difficulties you experienced trying to contact us regarding your misdelivered shipment. We understand your frustration with the customer service options and the lack of clarity regarding our location. We are actively reviewing our communication channels, including our telephone service and the accessibility of our contact forms, to ensure a smoother experience for our UK customers. Your feedback is invaluable as we work to improve our support services and make it easier for you to reach us when you need assistance.

Noté 5 sur 5 étoiles

Brilliant value

Brilliant value. Lights the garden but not too bright well happy

29 juillet 2026
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Réponse de Lightexpert.co.uk

We're so happy to hear you found our product to be brilliant value and that it lights your garden perfectly without being too bright! We truly appreciate your positive feedback.

Noté 1 sur 5 étoiles

One of the floodlights has not arrived

One of the floodlights has not arrived. Another floodlight is non functional. I’ve emailed and nobody will get back to me

28 juillet 2026
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Réponse de Lightexpert.co.uk

We are concerned to hear about the issues with your floodlights and the lack of communication. We are actively looking into this matter to ensure we address your concerns promptly.

Noté 5 sur 5 étoiles

Very good

Very easy to order and quick delivery with a good price only slight criticism is one of the bulbs that I ordered did not work and when going through the site to report it was very complicated and ask for a number I couldn't find but not going to fall out over a cheap bulb 😂

28 juillet 2026
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Réponse de Lightexpert.co.uk

We're so glad to hear you found the ordering process easy and delivery quick, along with our good pricing! We sincerely regret that one of your bulbs didn't work and that our reporting process was complicated. We are actively working to simplify our customer support experience to prevent such issues in the future. We appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

This lights the way for me,excellentt price…

A great tube light,excellent price compared with the others.
Brilliant over my workbench.thank you.

27 juillet 2026
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Réponse de Lightexpert.co.uk

We're so pleased to hear that our tube light is brilliant over your workbench and that you found the price excellent. Thank you for your wonderful feedback!

Noté 3 sur 5 étoiles

Very slow delivery but good product

Very slow delivery, uk company but product came from Netherlands even though it said in stock for immediate delivery. Wouldn't have ordered if I had know it was going to take that long. Good lights and works well, good price aswell.

27 juillet 2026
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Réponse de Lightexpert.co.uk

We appreciate your feedback regarding the delivery time and understand your frustration. We are reviewing our dispatch process to ensure accuracy in stock information and delivery expectations. We are glad the lights are working well for you.

Noté 5 sur 5 étoiles

Great Service

Easy to use website and quick delivery, would use them again.

14 juillet 2026
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Réponse de Lightexpert.co.uk

We're so glad you found our website easy to use and appreciated our quick delivery! We look forward to serving you again.

Noté 5 sur 5 étoiles

Good product

Good product, with good servise. Enough said.

13 juillet 2026
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Réponse de Lightexpert.co.uk

We are so glad to hear that we provided you with a good product and service. Thank you for your kind words!

Noté 5 sur 5 étoiles

Lights were as advertised

Lights were as advertised. Good products at a good price. Delivered in a timely manner.

24 juillet 2026
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Réponse de Lightexpert.co.uk

We're so glad to hear that the lights met your expectations and arrived promptly. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Very competitive prices order arrived…

Very competitive prices order arrived on time I would definitely recommend for anyone to use them for lights .

22 juillet 2026
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Réponse de Lightexpert.co.uk

We're thrilled to hear you found our prices competitive and that your order arrived on time! Your recommendation means a lot to us.

Noté 1 sur 5 étoiles

Light unit I purchased is meant for a…

Light unit I purchased is meant for a suspended ceiling which isn't made clear,

23 juillet 2026
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Réponse de Lightexpert.co.uk

We appreciate you bringing this to our attention. We are reviewing our product descriptions to ensure clarity.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, not complicated except adding the starter wich is not needed for a complete unit, hmm can be confusing,excellent product and highly recommend it

10 juillet 2026
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Réponse de Lightexpert.co.uk

We're so glad to hear you're happy with the quick delivery and the excellent product! We appreciate your feedback regarding the starter and understand how that could be confusing. We'll definitely take that into consideration. Thank you for your high recommendation!

Noté 1 sur 5 étoiles

Light was thrown over the gate by…

Light was thrown over the gate by courier and glass lantern is smashed

22 juillet 2026
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Réponse de Lightexpert.co.uk

We are very sorry to hear about the damaged lantern and the delivery issue. We are taking steps to address this with our courier service.

Noté 5 sur 5 étoiles

Cheap enough and quick to deliver…

Cheap enough and quick to deliver thanks and easily to install thanks

5 mai 2026
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Réponse de Lightexpert.co.uk

We're so glad to hear that you found our product affordable and that the delivery was quick. It's also wonderful to know that the installation was easy for you!

Noté 5 sur 5 étoiles

Fast delivery and well packaged

Fast delivery and well packaged. The purchase was pain free and kept in the loop all the tiem,

21 juillet 2026
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Réponse de Lightexpert.co.uk

We're so glad to hear that your purchase was pain-free, that you were kept informed, and that you received your order quickly and well-packaged. Thank you for your positive feedback!

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