Lillevilla Avis 

Installation guy mark very good arrived 7am to start the job and quality work! Shame the ground workers I employed to make the base wasn’t any good. Seamless from ordering to installation would buy another one any time.

The guys who came to install our cabin were a pleasure to deal with, they were very polite, respectful of our home and nice guys to work with. They worked incredibly hard and managed to build our office in one day and has been done beautifully.
They are an asset to the company and it makes such a huge difference dealing with friendly trades.

Excellent from start to finish! Very happy with our 353.

DO NOT USE Lillevilla. Not recommended at all. They rely on the customer to decide whether the base they already have (in my case block patio) is level enough for their cabin to be fitted. I only found out on my fitting date that it wasn't suitable and from then on they did not want to go out of their way to help. Having been given a mid-April install date, this issue meant that all they could offer was August(!) once I'd sorted out rectifying my base. They never returned any of my calls and only contacted me after I sent a stroppy message on Facebook messenger. Once my base was sorted I then had to PAY another company to fit my cabin as Lillevilla's free fitting would have meant waiting 4 months with a huge package sitting on my driveway. I was told by this new company that any decent cabin company would carry out a site survey prior to installation to assess suitability of customer's intended cabin base/site. I told Lillevilla this and they just said they don't do it & it's customers responsibility. How is a customer meant to know if the ground space is suitable??
I am disappointed that there has been no follow up call since my cabin was installed in May and no offer of any compensation for the inconvenience and stress this has caused.
I felt that as I'd paid by money I was no longer important and would advise anyone not to use Lillevilla. There are plenty of other companies to choose from. Very poor customer service!

The customer service for Lillevilla was excellent, Kenny who came to install the cabin, was an absolute star, he worked hard all day and kept everything very tidy at the end of each day, I cannot fault his workmanship and attention to detail, happy to help with any queries I had. Highly recommend Lillevilla.

Delivery was on time and impeccably carried out. The erection team were good, friendly, efficient and helpful. And the resulting building is very good value for its price. The lack of the fifth star is purely because we were somewhat nonplussed by the amount of waste that we were left to dispose of. This included several full lengths of floor boarding, a quantity of off-cuts and two full sheets of insulation.

This was the fourth Lillevilla we bought and as before we are very pleased with the quality. The last three villas were ca. 20 years ago and they lastet very well. Obviously lots has improved since then.
This time we chose to have it professionally put up, insulated and the floor laminated. All staff involved in delivery were friendly and helpful. The installers were friendly, professional and worked very hard. The whole experience went without a hitch. Well worth it. Delivery and installation on time. We would highly recommend the company (and have done).

Amazing service and great quality product supplied and fitted exactly as promised a highly professional company

Great advice at time of purchase. Brilliant pricing and when you see the quality of the cabins it evident how good value of these are.
Builders were swift and very professional.
Great cabins, well worth the money.

Great company to deal with, great customer service, highly recommend this company

Repair storm damage to roof. Only issue was we were told material delivery would be the day before installation, but it arrived on the day of installation - a bit irritating and a wasted day hence why only 4 stars. Fitter was very polite and helpful and also adjusted the doors for us. He cleaned up well after the work and moved the furniture back in place when finished.

Exceptional product and service.
The fitter Dan did a superb job on the installation. The service we have received has been second to none from initial enquiry through to installation.
A very high quality product provided by high quality service.
An absolutely fantastic quality product and cannot recommend enough.

We had a positive experience dealing with Lillevilla. Our summerhouse was delivered early one morning and was constructed by two staff the next day who were efficient and friendly.

The company responded to our queries and offered various options to us which was helpful.

We are delighted with our purchase.

Choice of cabins, order process and delivery all fantastic. Absolutely no issues and all lovely people to deal with!

My only complaint is I bought insulation and laminate flooring at same time I bought ex-display model. Wasn’t delivered with building. Company took full responsibility, and problem rectified. It helps that company is easy to contact, and an ‘actual person’ answers the call. Would definitely recommend !

Great service. Installation team knowledgable and helpful in explaining everything. Very good quality cabin compared to others I have seen on the market. Delighted with my purchase and would recommend to anyone.

A very substantial log cabin delivered in protected packages. There is no way I could have built it so I paid the £1000 to have it erected by their erecters. It is a lot of money but it took them 2 days to erect it and they did a great job and they were very friendly men.

My wife and I are extremely pleased with our purchase. The flat pack arrived exactly when promised and the construction started spot on time too! Kenny, the installation fitter, was excellent throughout this process. He was clearly very skilful and took full care to ensure that everything was fitted properly. Nothing was too much trouble for him and he gave us loads of advice around how best to protect our investment against the weather and overall was a true ambassador for the Lillevilla company. The cabin now sits proudly in our garden and is going to give us loads of enjoyment for many years to come!

Fantastic from the first time we visited White Elm Farm.
The team have been helpful all the way through.
Dan & Mark with their install were amazing.
Would highly recommend!
Thank you.