Ordered over the weekend by regular delivery, arrived on Tuesday promptly in the time slot assigned. Packaged neatly with each individual item in a plastic covering. Product can be clearly seen... Voir plus
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Lisez les avis des autres
It was a prety standard experience so to speak. Only thing was that when I tried to reclaim a £5 discount for my 1st order they directed me towards the fine print of the promo where it said it only... Voir plus
L'entreprise a répondu
ordered two items, one was never delivered and no response to multiple email and phone call attempts and never received a refund. my brother even went to the address in person and there was no-one the... Voir plus
L'entreprise a répondu
I placed an order of 4 mm irrigation water pipe at LiveMoor, as no one was doing a delivery within a day or two. As I had never used their services so was a bit apprehensive if the product would arri... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
LiveMoor supply a huge range of products for home and garden at the best possible prices. We value customer service above all and we do our absolute best to give our customers the service they desire and deserve. Today's world is a one of convenience. Everyone wants everything, at any time, everywhere. We live busy lives and time is a valuable commodity – it’s the one thing we would all like more of. We believe in making time for the things that matter: for family, for friends, for the things we truly love. We value quality over quantity, inspiration over aspiration, and creativity over conformity. For us, quality time is time well spent. We also believe that together we can all help to make the world a better place. We want to help make a difference through the things we make, the materials we source, and the community we create. That’s why we only supply sustainably sourced products and use low impact packaging wherever possible. If you’ve bought anything from LiveMoor and taken the time to make something you love, then you’ve contributed to our cause. Now is the time to craft your own future. Founded in 2014, and situated in a beautiful area on the southern edge of Dartmoor National Park in Devon - hence the name LiveMoor, we wanted to provide crafters with high quality, affordable arts & craft materials. Whether you craft for fun or professionally, whatever your motivation, as a LiveMoor customer, you expect the highest quality of products at the best possible prices, backed up by a large dose of good old-fashioned customer service. And that's exactly what we strive to deliver.
Coordonnées de contact
Unit B, Heltor Business Park, Old Newton Road, TQ12 6RN, Newton Abbot, Royaume-Uni
- 01752 695220
- info@livemoor.co.uk
- livemoor.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Next-day delivery item out of stock?
Purchased a Hozelock hosepipe online before midday which came with 'guaranteed' next day delivery. Received no follow-up shipping/tracking information and when nothing arrived the following day, I rang LiveMoor and was told that the hosepipe was out-of-stock, on backorder and precise delivery date couldn't be determined. I therefore requested a refund and bought the same item from Amazon for a bit more money. Was told the refund could take anything up to 10 days to process which is ridiculous in this day and age but to be fair to LiveMoor, the refund was credited three days later. I'm sure LiveMoor are normally very good but on this occasion they couldn't deliver on what seemed a very good deal, hence the low score.

Réponse de LiveMoor
Decking oil arrived within a few days.
Decking oil arrived within a few days.
Good service thank you.

Réponse de LiveMoor
I was looking for white paint to paint…
I was looking for white paint to paint my front door and was online looking for weather shield, and I came across ( Live Moor) and I was very glad I did.
I bought a tin a whole ten pounds cheaper than Wikics which I would have had to collect. It arrived a day before it was due and to say I was impressed was an understatement, ( Live Moor) was a great find and I would recommend them if you want a great and very quick delivery, I will certainly use them again in the future.
Thank You for a great service everyone.

Réponse de LiveMoor
Thank you good service and the product…
Thank you good service and the product has gone on our decking as described will buy again👍

Réponse de LiveMoor
Best supplier ever
Best supplier ever. Ordered wax and clamshells for wax melts and it arrived within 3 days. Packaged beautifully. Highly recommend them.

Réponse de LiveMoor
Only place online I was able to source…
Only place online I was able to source the item I wanted. Prompt email confirmation and delivery updates. Delivered within 48hrs via Royal Mail as promised and all items as advertised. No concerns.

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Company kept me informed of dispatch…
Company kept me informed of dispatch etc of item purchased. Product was as described and delived as expected. Good all round service provided and would use company again.

Réponse de LiveMoor
Good experience
It was the 2nd time that I ordered from LiveMoor. Very competitive price on Brambles hedgehog biscuits. Very fast delivery, good communication, no problem at all. Will use again, Thanks

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Faultless
Faultless, quick to arrive, order complete and it was my second order from them.

Réponse de LiveMoor
I received my items the process was…
I received my items the process was pretty good the only thing to let it down was the packing I had 2 bottles of liquid just thrown into an empty box with no packaging what so ever it was lucky they were not damaged in transit such a shame would have given 5 stars otherwise

Réponse de LiveMoor
Good products & delivery
I have always found Livemoor products to be good quality & have received orders without any problems. Whilst they may not have the wide range that I want, anything that I have ordered has been received of good quality & packaging and delivered on time.

Réponse de LiveMoor

Réponse de LiveMoor
The purchase was two years ago
I have been asked to review 'a purchase I made'. To my knowledge, I have not made a purchase, except, scouring my memory, I think I purchased some batik wax about 15 years ago. They surely can't be asking me to review that?
If I have unwittingly purchased something from them through another company of a different name, I have no knowledge of it. Maybe they could give me a clue?
Well, I did get the clue. Apparently I made a purchase in 2024, although I thought it was much longer ago than that. The email I received asked me to rate my 'experience with them'.
Racking my brains, I don't recall any problems with the wax, and I remember the prices at that time being reasonable. Sorry I can't say more, as it was even so quite along time ago. It is nice to hear they are still in business, and located in the same county as me.

Réponse de LiveMoor
It was a prety standard experience so…
It was a prety standard experience so to speak.
Only thing was that when I tried to reclaim a £5 discount for my 1st order they directed me towards the fine print of the promo where it said it only applies after a certain value.
What can I say they were right but not so much of a great customer service experience isn't it.

Réponse de LiveMoor
I found just what I was looking for at…
I found just what I was looking for at a very competitive price.

Réponse de LiveMoor
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