Since I became an Aesthetic Practitioner, I chose LKM as a supplier and I am very happy with the service and the products. Also the shipping is always accurate and efficient. Thank you very muc... Voir plus
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I’ve been ordering from LKM Aesthetics Supplies for my aesthetic practice for some time now, and I’m always very happy with their service. The products are consistently high quality and exactly as des... Voir plus
His tactic is to cancel the order, ask you to make a new one, never refunds and tries to take as much money as possible without sending anything. Even admitted it and started cussing. Funny thing is h... Voir plus
L'entreprise a répondu
I have used LKM Aesthetics Supplies several times now and they are always a great company. Good range of products, fast shipping, packaged well and when iv had queries they have always been really hel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
UK AESTHETICS SUPPLIER AND PHARMACY
Coordonnées de contact
Royaume-Uni
- lkmaesthetics.com
3,8
Bien
96 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Terrible service
Ordered 4 days ago with NDD and hadn’t heard anything so called them yesterday and the guy got very agitated and rude when I asked where my parcel is! No apology or anything just told me there was a problem with DPD and that parcel would arrive yesterday with Royal Mail, but nothing came. I’m trying to contact him today but he’s not replying now! What a waste of money do not order from this company seems like a scam to me. I was nothing but polite just contacted to ask where my parcel was and got a very rude guy telling me that he doesn’t need customers like me I’m not worth the headache- all I did was ask where my parcel is. Shocking service.
4 juillet 2025
Avis spontané
Réponse de LKM Aesthetics Supplies
Apologies. We have dealt with the staff member in question. But our staff do not tolerate rude and aggressive behaviour from customers and we have barred you from our system due to the language and slurs used against our staff.
LKM aesthetic supplies Poor Customer Service and No Accountability. Still Waiting After 7 Months – No Refund Terrible Experience – Avoid This Company
I had a terrible experience with LKM Aesthetic and DPD.
I ordered aesthetic products worth £179.98 on 18th December 2024. I received an email stating that my parcel would be delivered by DPD to my flat on 19th December 2024. I was home all day, yet I received a message saying, “Your parcel will be delivered today.” A few hours later, I got another message saying, “Sorry, we missed you — please collect your parcel from the local DPD shop.”
No one ever came to my flat — the driver never attempted delivery. I was unable to collect the parcel from the local shop due to personal reasons, and shortly after, I received a message saying the parcel had been returned.
Since then, I have contacted both DPD and LKM Aesthetic multiple times, asking for my parcel or a refund. LKM Aesthetic told me they never received the return and refused to refund me. I opened an investigation — but now 7 months later, I still haven’t received my money back.
Every time I contacted DPD, they told me I don’t have an account with them and that only the sender can get involved. LKM Aesthetic has not followed up or taken any responsibility to resolve the issue.
This has been a complete lack of accountability and customer care from both companies. Neither DPD nor LKM Aesthetic has helped me or taken ownership of the situation.
This is a shameful way to treat a paying customer. I feel ignored, frustrated, and extremely disappointed. I will not be using either company again, and I do not recommend them to anyone.
“ I have contacted DPD multiple times, and they clearly told me that only the sender — you, LKM Aesthetic — can raise a proper investigation or claim. I do not have an account with DPD, so I cannot take it further myself.
You keep saying the parcel was “delivered,” but no delivery attempt was made at my flat, and DPD themselves confirmed that.
It's very disappointing that instead of helping your customer, you're passing blame. As the business that took my money and arranged the delivery, you are responsible for supporting your customers — not ignoring them.
It has now been over 7 months, and I am still out of pocket £179.98. This is unacceptable customer service.”
18 décembre 2024
Avis spontané
Réponse de LKM Aesthetics Supplies
This is a review that should have been left with DPD. We specifically told you this. Numerous times. We never received a return and as far as it shows on our side. The parcel was delivered. This was over 7 months ago.
Great company
Quick dispatch, products always well packaged and no damage. Great communication from LKM Aesthetics letting you know exactly when your order will be arriving and always quick to answer any queries.
17 avril 2025
The delivery of the order was very…
The delivery of the order was very fast. And I was kept on track with everything. Thank you so much 🥰
18 février 2025
Quick delivery
Quick delivery, no problems with the company. Ordered a skin booster to use with a microneedle pen. Not sure if it’s enough for the deep line I wanted it before and don’t know what I’m doing with the needles to fill it. Don’t want to make a mistake. But will keep trying with it. Wish I bought 2 of them as the delivery and tax bumped the total up a fair bit. Which is fair enough.
7 février 2025
I received the order quickly and…
I received the order quickly and without any problems
3 février 2025
Réponse de LKM Aesthetics Supplies
Thank you very much
Very easy to order from and extremely…
Very easy to order from and extremely quick delivery.
30 janvier 2025
Réponse de LKM Aesthetics Supplies
Thank you very much
I highly recommend this company
I highly recommend this company, customer service is great and the delivery service is excellent 👌
29 janvier 2025
Réponse de LKM Aesthetics Supplies
Thank you very much
The staff at Lkm are always very…
The staff at Lkm are always very helpful at getting my orders out to me asap
20 janvier 2025
Réponse de LKM Aesthetics Supplies
Thank you very much.
Always used this company and never have…
Always used this company and never have any issues. Amazing company
17 janvier 2025
Réponse de LKM Aesthetics Supplies
Thanks Lori. You’re a very good customer. X
Réponse de LKM Aesthetics Supplies
Thank you.
Réponse de LKM Aesthetics Supplies
Thank you very much Lindsey. Have a fab Christmas. 🎄
All fillers are coming with no expairy…
All fillers are coming with no expairy date has all removed by the seller unfortunately
2 décembre 2024
Réponse de LKM Aesthetics Supplies
This is not true. You sent the image and even from the image you sent. The “expiry” date was clear to see. This is a ridiculous allegation based on how many dermal fillers we sell. To put a one star review after us pointing out clearly where the expiry date is on the image you sent and also offering you to return them if unhappy is wild. But thank you for your feedback. It means a lot to us.
Good service, fast delivery and great product.
6 décembre 2024
Réponse de LKM Aesthetics Supplies
Thank you her much Shayma. It was a pleasure seeing to your needs.
Réponse de LKM Aesthetics Supplies
Thanks sue. You’re a star.
Great updated on tracking and delivery
Great updated on tracking and delivery, fast and efficient. Thankyou
2 décembre 2024
Réponse de LKM Aesthetics Supplies
Thank you for your lovely review and custom
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