Fantastic pet insurance. When my dog needed dental surgery and multiple teeth removed, we were worried about the cost as many insurers don't cover this. The claim was easy to submit, communica... Voir plus
L'entreprise a répondu
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Easy to obtain a quote. Excellent policy offered at a reasonable price. Good comparison with other similar policies. Good options of coverage including higher value items and awa from home cover. Easy... Voir plus
L'entreprise a répondu
Already a Lloyds bank customer. The quote for home insurance was far cheaper than my last insurer, and with practically the same cover. Applying on line was easy and stress free.
Easy application process. Normally swapping over insurance is a thankless task but to be honest I found inputting all the relevant information to apply for Lloyds car insurance really straightforwar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance auto
- Banque
- Compagnie d'assurance habitation
- Compagnie d'assurance vie
À propos de Lloyds Bank Insurance
Écrit par l'entreprise
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Coordonnées de contact
Royaume-Uni
- lloydsbank.com/insurance.html
4,7
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
With the help of my daughter we…
With the help of my daughter we completed the quote on line and all went smoothly.
25 septembre 2026
Réponse de Lloyds Bank Insurance
Hi Jennifer,
We are so pleased to hear that completing your online quote was such a smooth experience. Thank you for taking the time to share your positive feedback with us!
Kind regards,
Tracy – Lloyds Bank Insurance.
Very impressed with the price and the…
Very impressed with the price and the terms & conditions .
30 septembre 2026
Réponse de Lloyds Bank Insurance
Hi Richard,
Thank you for sharing your feedback with us. We are delighted to hear that you were so pleased with the competitive pricing and found our policy details clear and transparent.
Kind regards,
Tracy – Lloyds Bank Insurance.
Réponse de Lloyds Bank Insurance
Hi Peter,
We are glad you enjoyed your experience with our smooth and simple process, and we thank you for your feedback.
Kind regards,
Tracy – Lloyds Bank Insurance.
Quick and easy set up.
The process was quick and easy. No challenging questions. No legalise. Plain and straightforward and you are led through step by step - and very competitively priced.
1 octobre 2026
Réponse de Lloyds Bank Insurance
Hi Lonestar,
It is wonderful to hear that our process felt smooth and easy to navigate. We always aim to keep our guidance clear, accessible, and reasonably priced, so we are delighted that you had such a positive experience.
Kind regards,
Tracy – Lloyds Bank Insurance.
Réponse de Lloyds Bank Insurance
Hi Alan,
We are glad you enjoyed your experience with our team's great assistance.
Kind regards,
Tracy – Lloyds Bank Insurance.
Prompt setup
22 septembre 2026
Réponse de Lloyds Bank Insurance
Hi Ivan,
Thank you for your review, great to hear that you found it quick to set up.
Kind regards,
Tracy – Lloyds Bank Insurance.
Réponse de Lloyds Bank Insurance
Hello Mr Yates,
Thanks for taking the time to leave us a review.
I'm so glad to hear that you found the policy easy to understand and arrange.
It is just what we want to hear.
Have a great day!
George
Lloyds Bank Insurance
very simple to get insurance quote i.e
very simple to get insurance quote i.e. not the pages of questions you usually get with insurers. Also it was easy to phone and get quick clarification on a query I had,
21 septembre 2026
Réponse de Lloyds Bank Insurance
Hi Steve,
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our straightforward quote process and that our team was able to provide you with prompt, helpful assistance over the phone. Making things quick and convenient for you is always our top priority.
Kind regards,
Tracy – Lloyds Bank Insurance.
home insurance tried to make a claim…
home insurance tried to make a claim which is online and very difficult when you are older.
had to keep logging in and was asked for information 3 times
to send photo
to send receipts
to send bank statements
this i did over some time
then i was asked for a list of items and price
when i tried i could not send the information as it did not recognize my claim number
you cannot reply to emails
it took me ages to find a phone number
after getting to customer service i was put through to someone else who i am spending time waiting for answer
went in to branch today not able to sort out
rang again to insurance spoke to a nice gentleman
i had mistaken and claimed twice, on line after dealing with the gentleman my claim was approved .
I think for older people like myself , it is much simpler speaking to a person than dealing on line as mistakes happen . thank you to the gentleman i spoke to
5 octobre 2026
Avis spontané
Réponse de Lloyds Bank Insurance
Hi Karen,
Thank you for taking the time to share your feedback. We recognise how frustrating it is to encounter repetitive technical errors, unrecognised details, and long hold times, especially when navigating an online process that should be straightforward.
We have contacted you for more details so we can assist you with any further queries. Where possible, please include your policy number as the reference number.
Please note the email you receive will be from Trustpilot and not Lloyds Bank.
Kind regards,
Tracy – Lloyds Bank Insurance.
I’m already with Lloyds and have had a…
I’m already with Lloyds and have had a policy before
5 octobre 2026
Réponse de Lloyds Bank Insurance
Hi Derek,
Thank you for the review. We're happy to hear that you have chosen to stay with us for your policy needs.
Kind regards,
Tracy – Lloyds Bank Insurance.
Recommended
Website easy to find your way around. I am used to computer work but I can understand many won't be. Your ylsite should not give them any problems.
1 octobre 2026
Réponse de Lloyds Bank Insurance
Hi Judith,
It is wonderful to know that navigating our online platform was a smooth experience for you. We appreciate your feedback regarding its accessibility for users of all confidence levels, as making our services simple and user-friendly for everyone is a top priority.
Kind regards,
Tracy – Lloyds Bank Insurance.
Quick and easy to add two bikes to our…
Quick and easy to add two bikes to our home ins policy .
3 octobre 2026
Avis spontané
Réponse de Lloyds Bank Insurance
Hi Tim,
We are glad to hear that updating your home coverage with your bicycles was such a seamless process. Thank you for your review.
Kind regards,
Tracy – Lloyds Bank Insurance.
The person I spoke to was helpful
The person I spoke to was helpful and help guide me through the process.
21 septembre 2026
Réponse de Lloyds Bank Insurance
Hello Geoff,
Thanks for taking the time to leave us a review.
I'm really pleased to see that the agent you spoke to was helpful!
Thanks for choosing us!
David
Lloyds Bank Insurance
Réponse de Lloyds Bank Insurance
Hello Ozcan,
Thanks for taking the time to leave us a review. I'm really pleased to see that you found our premium a good price and our website easy to use.
Thanks for choosing us!
Kennedy,
Lloyds Bank Insurance
Réponse de Lloyds Bank Insurance
Hi Grace,
We are delighted to hear that you found our online application straightforward and easy to complete. Thank you for taking the time to share your positive experience with us!
Kind regards,
Tracy – Lloyds Bank Insurance.
Easy to fill out form
Easy to fill out form , sent back documents promptly happy with service
27 septembre 2026
Réponse de Lloyds Bank Insurance
Hello,
Thanks for taking the time to leave us a review. We love to see feedback like yours - thank you
Have a great day!
Kennedy,
Lloyds Bank Insurance
Easy insure
It was great and easy I went through confused .com and then went to lloyds direct
Found very informative and easy
Thank you
23 septembre 2026
Réponse de Lloyds Bank Insurance
Hello Nick,
Thanks for taking the time to leave us a review. We love to see feedback like yours - thanks for letting us know you found it easy to get a policy with us.
Thanks for choosing us!
Kennedy,
Lloyds Bank Insurance
Réponse de Lloyds Bank Insurance
Hello Yvonne,
Thanks for taking the time to leave us a review. I'm pleased to see that you found it straight forward to purchase a policy.
Thanks for choosing us!
Kennedy,
Lloyds Bank Insurance
Easy Process / Competitive price…
The process was easy via your website compared to others that I had looked at. I had been with another A rated insurer for many years buying their Gold policy however this year they doubled the cost of the policy. Your Silver policy was almost as good and competitive and this coupled with your rating for paying claims made the decision to switch easy.
2 octobre 2026
Réponse de Lloyds Bank Insurance
Hi John,
We are happy to hear that navigating our website provided a smooth and straightforward experience for you. It is wonderful to know that our coverage options and competitive pricing helped make your decision to transition to us a confident one, especially after experiencing such a significant rate increase elsewhere. We fully appreciate how important it is to secure reliable coverage that offers both great value and dependable service when you need it most. Thank you very much for taking the time to share your positive feedback with us, and we are glad to welcome you aboard.
Kind regards,
Tracy – Lloyds Bank Insurance.
My premium renewal reflected an unwarranted increase…
My premium renewal reflected an increase of 12% from last year. When queried this was reduced by just over 12% to slightly less than I paid the previous year without any reduction in cover. Ensure you question the initial quote
2 octobre 2026
Avis spontané
Réponse de Lloyds Bank Insurance
Hi Steve,
Thank you for your feedback. We appreciate you taking the time to share your experience regarding your recent policy renewal pricing. We are glad our team adjusted your rate, but we recognize your frustration with the initial quote you received.
Kind regards,
Tracy – Lloyds Bank Insurance.
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