Tried to charge over £500 for a 'broken mechanism' which we refused. Then miraculously it was just the cylinder - £280, which we refused. Suddenly went down to £180 at which point I had no trust in th... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
So I have to share this with everyone today. Do not use this company. My uncle has just been moved into a home and I ask the to come round at 10 am, I got a message at 10.15 to say that it would b... Voir plus
Parents in their 90s quoted £45 for a simple bathroom lock change, John came change the lock, simple job, demanded £345 refused to leave. Reporting to Trading Standards. Do not touch these criminals.
Avoid at all costs – Classic bait-and-switch scamExtremely poor experience. I was originally quoted £60 on the phone. Upon arrival, the technician claimed the job was "complex" and hiked the price to... Voir plus
À propos de l'entreprise
Coordonnées de contact
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scam do not use
Scam do not use. I should of looked at these reviews first. Driver turned up when my young son was in and started the work without given us a call with quote. I called him and he already started. Said it would be £94 labour fee and £150-£180 on top for a part. I said no i had lock done last year for 120 pounds. But he said hes started so he would still need £94 for what hes done. I called complained the foreign lady just says ill tell my manager. Nobody called. Because he started i said just have to do it. So he said hed fix only the middle lock for another £100 i Then i give him £200 There number on the invoice is wrong too. Absolute scammers
Absolutely disgusting company
Absolutely disgusting company! I accidentally locked myself out of my house last night and was panicking how to get back in, as I live alone. I googled for local locksmiths in my area. This company was the first I tried. I was told £49 fee and if they couldn't get in and had to take the lock out, I would have to pay extra, approximately £25 for a new lock. He arrived, didn't attempt to get into the lock, said it would be £125 to take the lock out and then I was conned into paying £95 for a new lock as the cheaper one he said was not burglar proof. £265 in total for 5 minutes of work. I've rang the company back today as the lock is loose and moving inside the door. They apparently only have 1 technician, (who turned up in a Skoda car with other men with him last night) and said if I wanted a new lock I would have to call another company. I told them that they needed to come and sort it out as they had fitted it. The technician then rang me and told me to check a screw in the door because it might be loose. In other words "I'm not coming back" He wasnt English and obviously a SCAMMER. DO NOT USE THIS COMPANY! THEY NEED REPORTING!
Stay away!!!!!!!
Stay away!!!!!!!
Awful experience today, leaving home this morning my lock snapped and I contacted this company to have the lock replaced. Came up in an unidentified bmw no official company van/car. Drilled hole in lock eventually got door open. Replaced with a plastic lock probably worth around £20 . Then told to replace the mechanism and lock in total £800!!!!! Yes £800!!!!! Told to pay £370 today which included temp
Lock…partner rang to complain only to be told from the “manager” you’re trying to scam us!!!!! Rude , unhelpful and extortionate!!!! Went with another company now with decent prices . If only I knew beforehand …!!!! Might get
My£100 deposit back for the new lock which in total would be charged £270
For an hours work to open and remove a lock!!!
Stay away, far away!!!!!!!
Ripoff
Wanted to change a lock. £40 labour but no lock prices given. Turn up and tell you it's £250 to replace with the same lock which you can buy from wickes for £20. Then charges £54 for cancellation. Cancellation costs more than the labour. What a rip off.
It was still cheaper to pay the cancellation and change the lock yourself watching a YouTube video.
Just been totally rip off call out and…
Just been totally rip off call out and changed a cool £400. Avoid.
I only wish I had ready more reviews
RIDICULOUS
Pure rip off, they will charge you an arm and a leg, holly Jesus Christ!!! JUST STAY AWAY FROM THESE HORRIBLE PEOPLE.
Don’t ever use these guys
Don’t ever use these guys! Absolute disgusting! Call out charge £49 then told £150 for new lock. However once job done was charged almost £500 as he forgot to mention extras!
Next day my new keys don’t work in the new lock! Called the locksmith back and he said it’s broke and we need new one! And we could have to pay again! This is for my elderly parents who are disabled! Please don’t use!
Dodgy pricing and bad manners
Looks like i got away lightly. Called for a quote, said £49. Guy arrived v quickly and told me £79 (lock was an old yale single bolt and i didnt want it replacing since it was just the internal door) I questioned the price and he ran the spiel of different locks etc. obviously you don’t really have a choice so i said fine.
He finished up leaving all the drilled out metal dust everywhere and chucked the lock on the ground.
When i checked my bank app id actually paid £89. 😠
Maybe they just pluck out random prices. Id avoid if i were you!!!
There was no drama in this crisis
Key dropped out of my pocket on a visit to an older lady to give her a bit of company. I rang at 9.30pm. The locksmith arrived 30 mins later (just as he had promised) - It took about 2 mins to remove and replace. Cheery, chatty young chappie. Yes, I expected it to cost me - but thankfully it seems that it will be covered by my insurance. What could have been a very anxious time was sorted very speedily.
Charged me an extortionate amount
Called them due to being locked out of my house, can’t fault them on timing to show up. However where I can fault them is the extortionate amount they charged. £460 to drill and replace the lock. Since the lock was ‘too difficult to pick’. When I asked about the price all he said was it was competitive pricing and to cover the company if something was to go wrong such as theft etc, which I think is ridiculous to charge extra to cover the charge the company would have to pay if something was to go wrong. Shouldn’t be charging customers higher rates just because they would have to pay out for someone else’s problems. Could have brought a drill and lock and done it for cheaper myself. If I had known they would charge this much I wouldn’t have used them!
Daylight robbery
Daylight robbery. My 17 son got locked out and googled a lock smith. £255 to drill and replace lock. Our trusted reputable l local smith tells me that they would have changed about half this. Crimnal
£600 to drill a lock out absolute rip…
£600 to drill a lock out absolute rip off……do not use this company!
These people are taking advantage big time
These guys have just been out to me as I’ve lost my key in the dark on my drive. I was told £75.00 call out.
They took advantage of me as I’m a 78yr old woman in the pitch black.
They were there for 10 to 15 mins and charged me £480.00 for drilling lock out and putting in new one leaving a horrid mess and not even bothering to pick up the mess they made.
I asked for email to explain how the work amounted to this price but that hasn’t happened. I need to report this as it is worrying me somewhat.
Horrible service
Horrible service. Was told it would be $65 dollars to get the door open as my keys were locked inside. Ended up saying it would actually be $80. Was told they would be there in 20 minutes. Showed up about an hour later and charged $108. Do not recommend these guys at all.
The quoted 40 over the phone and…
The quoted 40 over the phone and charged us £180
Scam Fraud Company
Scam Fraud Company
They take advantage of vulnerable people and charge too high!
They also take advantage of a panic situation the you face when you find you lock yourself out.
They don't tell you the price before they start to work, then charge me 500 for drilling two holes to open the door.
These guys scammed my 60 year old mum…
These guys scammed my 60 year old mum for 1600 and took advantage of the fact she was panicking.
A common locksmith scam is to say they have to drill the lock and replace it when they could have picked the lock in a couple mins.
No way does it cost 1600 to replace a lock, they took advantage of her.
No conscience, terrible people
Scammers
I called these lot out on 12 May and was charged £600 to open a jammed door which they opened with a crow bar! They said this was for opening the door, greasing the locks and aligning the door(they pretending to align the door) Same problem happened again on 14th July and called Thurrock Locksmiths, doors and windows 07926681229 who also came out on a Sunday and charged £95!
Predators.
As everyone says in the comments, this is a predatory company that exploits people in panicked situation. Of course, I'm the idiot for not checking this page.
RUDE
Wanted to know what they charged, so used WhatsApp as it was available, when I enquired they got so abrasive and then find someone else, simply for asking how much a lock was!!!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








