Local Locksmith-247 Avis 

BEWARE - ROGUE TRADERS & SCAMMERS!

Lock on one of my door was playing up so we did a quick Google search and contacted this company on 03332578758 - interestingly, this number is nowhere to be found on Google now!

Was told on the phone that there is a £45 call out charge which includes repairs that will be carried out on-site. This so-called professional bloke turns up, unbolts the locking mechanism on my door and then quotes £900 for the repairs. I ask for a breakdown and he is unable to give me any further details.

Within a matter of minutes, he drops the quote to £400. I still ask for the breakdown incl part(s) that he will use and is reluctant to share any details. He then offers to do the job for £250 'cash in hand'!

At this point, I am feeling nervous as I have my elderly parents at home and I am getting itchy to throw him out of my house. He doesn't leave until I have paid the callout fee. I ask him to put the bolts back on and he refuses. I tell him that I am not paying anything until he puts the locking mechanism back on - he succumbs to my demand. He is still not leaving my home at which point I call up the number 03332578758 and speak with a very rude, ill-mannered person over the phone who is screaming his guts out!

I had to pay the callout fee to get him out of my house. I then rung my card issuer and have explained the situation who have kindly reversed the transaction.

PS: The rogue locksmith carries a Zettle card device on him and the transaction appeared as "Zettle_*UK TOP NOTCH S" It is my assumption that this is UK TOP NOTCH SERVICES and reading from reviews below, it is strongly advised to stay away from these scamsters.

Spread the word, share as much intel and info on these and save others from being scammed.

Scam Company, Fraud, Avoid!!
Quoted 150-200 to change two locks
Engineer came and started the job before quoting 500 for each lock, after challenging the cheapest lock he said he had was 300, lies just look at all the reviews, they are a scam AVOID!

They have been reported to trading standards and the trading ombudsman who I believe are currently investing this company.

Called this company for opening a front door.

Breakdown of the costs:
- 2 lock drilling: 2 x 336 + VAT
- New lock, which is just a cylinder: 89 + VAT

Attenpted to charge me 149 + VAT to fit the cylinder (a 5mns job). This cost was not mentioned prior to do the job. When challenged, was told i didn’t ask. (which is wrong). Practices are borderline fraudulent, and i am considering reporting to trading standard.

This company is a full blown SCAM! Do not use them! After reading the other disgusting reviews on them, it definitely confirms it. They come up as Battersea Locksmiths. They charged me £45 to come to my house (leaving out that VAT wasn’t included) which brought it to £56. They barely looked at the lock and told me my only option was to replace it. The kicker - they said it was £389 for the same lock and £89 for installation! LMAO I knew something wasnt right.

Then they gave me all this crap about how it was high end and just a few hundred pounds to protect my family etc. fully taking advantage that I had my baby on my hip!

I asked if I googled the cost right now what the price would be and he went quiet. So I googled my lock (EXACT SAME ONE) and it was only £60 at any ScrewFix or B&Q! Thank god I told them I didn’t want the work done. You could tell they were very unprofessional and dodgey! BEWARE and do not use them!

I will be reporting them and thank god I am only out £56 and not a whole lot more. LOW life SCUM!

Wish I could give 0 stars. They take advantage and over quote you. Plus the man called me a f’ing c**t over the phone for me to refusing to pay hidden fee. I have reported him to 101 for threatening me.

PLEASE AVOID ❌❌
Advertised as from £49, ( was expecting about £150) he charged us £720.
We have since found out from other (REAL) locksmiths that the job would have been no more than £200.
He took complete advantage of me being a women alone. Drilled through the door handle when it was not necessary, the price suddenly jumped from £224 to £720! When I asked him to stop and leave he became very aggressive shouting at me that I had to have it done or no other door would ever be put on. ( all to do with the mechanism)
He spent the entire time on his phone and has caused so much damage to my front door.
I stupidly pressed the first ad before my phone died rather than looking at the reviews. Please please don’t use this company and let’s all fight together to get these pigs shut down.
When calling the company to complain they just hang up.

Trusted google when i should have checked Trustpilot first
Charged about 1k in total to drill out the uPVC external back door lock, £289 to repair the latch multilock mechanism, £260 for a lock which is about £50 on most retail sites and £150 for labour.
Do not use this company (or their associates UK Top Notch Services Ltd)
Yes they got the job done and arrived in 30 mins but it should have been a third of this price at best

They are ScMmmers. Oh my god do not use this company . Just for 5 minutes they charged £280 . God they are real scammers

Unacceptable abuse of difficult situation, charging multiples above reasonable price and have since been hounded on personal number and social media by gentleman that fixed locks. Utterly unacceptable.

DO NOT USE THIS COMPANY!!! Marketing themselves as "affordable locksmiths" Wasn't even a lockout just a dysfunctional door knob from within the flat...charged 250 +20% VAT for a callout so total of 300!! For something that took not even 10 mins to fix. This price was not even mentioned to me when I called...he just casually dropped this as he was fixing the knob and said he couldn't do anything because he just worked for the company. THIS PRICE IS ABSURD AND BASED ON ALL THESE REVIEWS THEY APPEAR TO USE THE SAME TACTIC.

Total scam artists. My tenant's kids were locked out.
Under those circumstances it is clear these guys exploited the situation and charged almost £700 pounds as the tenant was not in a position to argue. It wasn't even late night just around 5pm. There has been no response to the complaint letter or calls. I called a few other locksmiths who confirmed there was no way this price could be even remotely justified, even if it was 3am it would be less than £300.

This happened to me previously with another company who refunded the excess charged, i will happily re-write this review in the event the same happens here.

Locked myself out like an idiot, phoned these guys as they were the first on the list when I looked up for a locksmith near me. Call centre on the phone said they'd be 45 minutes until they got to me. In the end it was 1 hour and 10 minutes. They wanted 298.80 for what was quite literally a 1 minute job. I'm grateful to get back into my flat but my god that is a lot of money, do not listen to the 5 star reviews they've obviously been bought out or botted. The actual locksmith was a nice person, but the charge rate is unexceptable. DO NOT USE THIS COMPANY.

Charged £50 call out, £180 to drill the lock, Lock with keys £220 and £49 'labour'. Did not give up front quote. DO NOT USE.

Just like everyone else. Got locked out. They came quickly. Drilled thru. Installed new lock. Charged 550 for a regular front door lock. Lesson learned. Dont use this company unless u want to give your hard earned money away to scammer.

Funnily enough, I then messaged them on WhatsApp saying a locksmith tried to charge me 550 and they said it can be done for 250. When i then called them out they blocked me. Ha.

Unfortunately my housemate and I got locked out of our flat. We needed to call a locksmith service so we did a google search and found Local Locksmith 247. When we called I asked for a quote to which they said £45 to get the door open. We agreed to this price. Upon their arrival, the two guys who turned up, one was called Vladimir, looked at the lock and Instantly said they would need to drill the lock and replace it. They told me at this point that the price would have to go up to £189 plus VAT. We said that was okay as they would be replacing the lock. We left them to work and when I checked on them they told me they now needed to fit a high security lock as the basic one we discussed earlier was not a viable option. I asked them why, and couldn't give me a straight answer. They refused to fit the basic lock. They told me this would up the price to £285 plus VAT. Again we agreed to this price as they made us feel we had no other option. They were growing increasingly intimidating and threatening to leave us with no lock if we didn't agree. When they finished Vladimir handed me the invoice which totalled at £873. This completely shocked me as never at any point had a number that large been told to us. When I looked over the invoice I noticed that all the prices he had told me previously were separate, but he had lead me to believe that there were the total not individual charges. Additionally, there were a few charges they had not disclosed. They charged for the lock removal separately to the drilling which was an extra £40. They also added a callout charge, and labour charge they did not give us details about. We simply told them that we didn't have that kind of money and we weren't sure what to do. At this point they became intimidating, and threatened to remove the lock and leave us without one. We couldn't do that as we feel very unsafe in our area. Eventually we had to call around and ask people to borrow money, and they didn't give us any privacy to do this. They stood over us and waited for us to get the money. After they left we noticed that the lock is ill fitting, and the door is slightly damaged. This morning I went online to see if anyone had left any reviews about them. I have found several accounts of this company exhibiting aggressive and threatening behavior to take advantage of people in a vulnerable way. I also feel that they saw us as two naive girls in their 20s and thought they could use that to extort us.

Just generally a terrible experience. Avoid at all costs! Have reported to trading standards, Ombudsman and to the Police.

SCAMMERS. Under no circumstances use this company. Having a broken lock is an incredibly vulnerable position to be in. I called them out as my key was stuck in the door. They arrived within 30 minutes (that was the only positive). I was told the lock needed changing. He offered me a new lock at £1700 at this point alarm bells did start going off in my head, but you feel so vunerable when a lock is broken and you just want it to be fixed. I explained I was not looking to spend that amount of money and he said he had a reasonable lock at £300. I had no choice but to have the lock changed as we rent the property and I could not leave it with the door unlocked. The next day I visited with the gentleman who looks after the flat. I let us both in with one of the new keys. When I left the property I pulled the door to and then tried to open with the other new keys but the door would not open. I called the locksmith and he said it was my fault and that I must have double locked it from the inside??? He immediately went on the defence and said again that I had made a mistake and if he was to come out and take a look he would have to charge me. The main phone operator who booked the job was even worse. I am a 65 year old female and I have never, ever been spoken to in the way this man spoke to me. He talked over me, was incredibly rude offered no customer service whatsoever and kept repeating that it was my fault. I really want this company to be investigated as it should not be allowed to carry on. If anyone can offer advice I will be truly grateful. I understand if you make a complaint to Citizens Advice Consumer helpline they will make contact with Trading Standards on your behalf.

Scammers. Interesting that they have a sponsored ad on Google - but no reviews! So, perfect to suck you in when you desperately need your door opened. They arrive, announce that your lock can't be opened and has to be drilled out. Then they replace it with a cheap lock. All of this comes to a ridiculously large amount of money. £200 for the callout plus drilling your lock is bad enough, then a huge amount for the new lock (that you could get at Homebase for £20 max) and £70 for installing it (10 mins work). So avoid at all costs.

My experience with this service was nothing short of a nightmare. The level of professionalism was abysmal, and I felt like I was dealing with a bunch of scammers. It seemed like they were trying to extort money from me at every turn, and I couldn't believe the audacity of their actions.

I had to use their service (found through Google) as we got locked out, and my key broke in the lock. To be fair, the locksmith arrived promptly in 20 minutes. I asked for the fragment to be extracted as I had a spare key, but the locksmith chose to drill it instead with many excuses.

It took him 10 minutes to do the job, and I was charged a staggering £300 for it.

In addition, there was no clear communication throughout the entire process. I was left in the dark about important details, and it was nearly impossible to get a straight answer from anyone involved. This lack of transparency only added to my frustration and confusion.

Furthermore, when I phoned to complain, they simply hung up on me, leaving me feeling helpless and even more frustrated.

Overall, I would strongly advise against using this service. It was a terrible experience filled with scummy practices, extortion attempts, bad service, and a complete lack of clear communication. Save yourself the headache and look elsewhere for a more reputable and reliable option.

Scam scam scam do not ring these people they are not a real company

DO NOT USE THIS COMPANY!! They arrived and intimidated my mum into paying an extortionate amount and then they BROKE the lock. They came back to "fix it" and tried to charge even more. They are professional scamming scumbags.