Loch Lomond Travel Avis 

Our driver Nicky was very accommodating with any request from the passengers.Always kept us informed on how long it was between each destination.
He was always calm when driving through the road works in Edinburgh.

Was on the Wetherspoons trip on Saturday the 3 rd of October
It was a fantastic day from begging to end our driver Nicky was so helpful music was great and he included everyone in the choices of what to play highly recommend this trip great value for money we will definitely be back

Seam free journey from start to finish, driver was lovely. Was great to sit back and relax enjoy the scenery, plenty time allowed in each place everyone on the bus is also do friendly

Awful experience with Loch Lomond. Was booked on a trip to Harry Styles concert at Wembley but bus didn’t even show up to our Halbeath pick-up point, seemingly because the driver hadn’t been told there were passengers to be picked up there.

Tried phoning and messaging the company but their offices don’t open until 9am and pick-up time was 6am and there is no out-of-hours emergency contact number so your are left stranded if they mess up. Had to use my own initiative to get there in the end.

My experience is that Loch Lomond Travel cannot be relied upon and have inadequate operational processes and checks for something as fundamental as picking up the passengers who have booked. If you book a trip with them, make sure you have a plan B.

Just back from a 5 day mystery tour, it was our first time travelling with loch lomond travel as we normally use Caledonian travel. What a fantastic time we had. Exceptional value for money. Hotel was great and our day trips were fantastic. What topped this all off was the fantastic driver greig. He was funny, informative and interacted with every passenger on the coach. He really went above and beyond for people and is an asset to your company. I would recommend loch lomond travel and look forward to booking with you again soon 😊

✨ What a fabulous day in Edinburgh! ✨

My friend and I had the loveliest time at The Queen Charlotte Tearooms, enjoying the Orient Express Afternoon Tea Experience. 🫖🥂🚂

Our driver, Nicky, was an absolute gem — so friendly, welcoming and full of interesting information. He really helped make the day extra special.

The whole experience was such good fun, and the staff at the tearooms were fantastic. We enjoyed a delicious afternoon tea, and the attention to detail really made us feel as though we had stepped aboard the real Orient Express. 🚂✨

A truly memorable experience and a wonderful day out with a friend. Definitely a day to remember! ❤️

Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Had a fabulous day out at Afternoon Tea in Leith Orient Express style which was fantastic - driver Nikki was amazing and kept us updated at each stage of the day - one downfall we had some time to spend at Ocean Terminal Shopping Centre - for a bus load of ladies there were only 5 shops and since we had just finished our afternoon tea we didnt really want to go into another coffee/bar so won't go there again but Lomond Travel fab; Orient Express Afternoon Tea fab - day out fab.

Everything was on time and the driver did well to keep to the timelines especially with heavy traffic out of Edinburgh. The venue and afternoon tea were excellent. The shopping centre was not great but we managed to pass the time quite comfortably there. Would recommend this Orient Express tour.

Do not book with this sham of a company. They are happy to take your money and ignore complaints.
People work hard to have wee breaks and trust companies like this and they are sitting happily taking of the public and not delivering the goods. About time something was done about them. If anything goes wrong they dont care one bit just a copy and paste reply "sorry" no your not, your a bunch of liars and not interested. As long as the fat cats fill thier pockets. Customer service is heartless, i would be embarrassed to work for this company. Hiding behind screen sending irrelevant emails not giving a damn about people.
JUST AVIOD AT ALL COSTS!

Reply to your comment Loch Lomond Travel..... you done nothing about my complaint and someone must have wrote it and told lies and gave no resolve for my extremely valid complaint, its was twisted by yourselves and lied about things I have proof off. So I stand by EVERYTHING I said and wouldnt like what I went through to happen to anyone else. If you were what you think or claim to be I wouldnt have needed to write this review. Doesn't matter what kind of 'team' a business is made up off its the customer that matters and your genuine need to resolve and help. There was none of this with my complaint. If you are THAT bothered then let me know where I can take this further. Ill wait......

Coach trip was quite good but could have done with slightly longer stop at Gretna. Driver Jim was good. Hotel accommodation was satisfactory and hotel staff excellent. Food left a lot to be desired, meats were well cooked but service and presentation left you feeling that they were feeding pigs. Restaurant staff were excellent but overwhelmed by numbers at times. Better service and presentation organisation would have elevated the hotel to maybe a 3 star. Bar prices, choice and service left nothing to complain about.
Tour would have been better if hotel choice was nearer to the visit itinerary and would have saved time and fuel for the driver, passengers and the vehicle.
Overall, the coach trip was good and worth three to four stars

We used our trip to Harris and Lewis with loch lomond travel as a ‘ toes in the water experience ‘ and we enjoyed it so much we have booked a second trip with them .
We were picked up exactly on time and had a pleasant journey up to Ullapool to catch the ferry over to Stornoway .
After arriving there it was a two minute trip to the hotel which was lovely ….really clean,delicious food and great entertainment.
Our tour guide was so knowledgable and we managed to cram in so much on our short trip and learnt so much about the history of the island .
The scenery was beautiful,the beaches and water was so inviting and the historical landmarks so interesting .
It was a wonderful holiday and we even managed to bring home some Stornoway black pudding as gifts thanks to the very kind driver .
The trip was easy to book ,a great price and a fantastic few days away .
.

Just had a great day in St Andrew’s weather was good which is always a bonus,. I liked because we had enough time for a coffee and a walk round shops did not have to hang around for too long before moving on . We then went to Anstruther which is beautiful .
Nice clean bus , driver not to talkative , nice drive home .

Had a fantastic trip to ABBA voyage. Was not looking forward to long journey but bus was so comfortable and people on bus were all so friendly it passed quickly. Hotel was better than expected going by reviews. Driver was very efficient and very friendly. Have not got a bad word to say on this well put together trip by Loch Lomond travel will certainly book again with them.

Great day out for twenty pounds on the mystery tour

Had a great time visiting lego land with my husband and daughter.
Great value for money the trip.

Was very impressed with cleanliness of the vehicle both outside and inside. Arrived on time which again is a bonus. Driver very efficient and looked after all disabled passengers thoughtfully. Trip was excellent going down country lanes rather than motorway which was appreciated by the passengers. Both stop offs were good timings giving us the time to browse without staying too long in both towns . My friend and I had a very pleasant afternoon and will certainly do another trip as a real bargain and also I didn’t have to drive.

I had a great time driver was chatting with everyone destinations were pretty good just wanted somewhere I could have got souvenir and small gifts for family and friends

The driver was very helpful for me and a man I was supporting on our trip to Abbotsford House. The driver Daniel was happy and welcoming and couldn't do more for us! Trip was good and bus on time and worth the money.

An excellent trip, To Anstruther with Lomond Travel the coach picked us up on time and Andy our driver was so nice and informative about our arrival/ pick up times etc . Another in the planning stages as we speak. Thank you

Clean bus . Friendly drivers .
As comfortable as you can be in a bus for over 3 hours. Good communication.
Excellent price for the journey plus entrance to Dalscone Farm.
Not a return journey I could drive in one day . This allowed me to meet up with family at the farm park for a memorable day with my grandchildren.