Glenton Holidays Avis 

Very disappointed with ambassador been with them twice before won’t be in a hurry to go back

We have just returned from a most enjoyable Romance of the Rhine river cruise. Prior to going, we were concerned that the low water levels on the Rhine might affect our cruise, which turned out to be the case.

We travelled by coach from Edinburgh to Amsterdam via the Hull to Rotterdam ferry, which all went to plan.

We then left Amsterdam on MS Symphonie as planned, with the excursions as mentioned in the tour info on the way up to Koblenz. However, when we reached Koblenz, the ship’s captain explained that the Rhine beyond Koblez up to Basil was no longer navigable because of the extremely low water level.

However, the cruise did continue along the Moselle, stopping at Cochem and Trier. Guided walking tours in both were very good. In Cochem we enjoyed a wine tasting in a local winery, which was also very good. Our cruise continued along the Moselle, finishing at Remich in Luxembourg. The scenery along the Moselle river is stunning.

The staff on the ship were all very attentive and helpful and whilst there is no choice of food during lunch or dinner, what is offered is very good and the wine is of a reasonable standard. Our cabin was comfortable, with good ensuite facilities. Storage for clothing was adequate.

Our driver Darren was excellent throughout, taking us on our excursions to the Dutch Open Air Museum (think Beamish) at Arnhem, which was very interesting and also to Cologne. At the end of the cruise in Remich, he suggested visiting Rudesheim, nice place, on our way to our overnight hotel in Bonn. The hotel President in Bonn is of a reasonable standard for accommodation and breakfast. However, the food on offer for the evening meal was poor. There was also an issue when we arrived, as the one parking bay outside the hotel was taken by 2 cars, which meant our driver had to find alternative parking, which, unfortunately, was some distance away from the hotel. This was beyond his control. He did manage to claim the parking bay in the morning.

On leaving Bonn, Darren suggested that rather than following Glenton’s itinerary, which would have taken us back to Amsterdam for some free time (which we had our fill at the start of the holiday), he suggested going to Brielle, which is only around 15 mins from Europoort. Everyone agreed and it is a lovely place to visit and it’s said to be one of the Netherland’s hidden gems. It certainly is and I would suggest that Glenton make it a permanent feature of future tours.

From the moment I booked our Jersey by air holiday with Glenton holidays Glasgow everything went perfectly. We flew from Glasgow airport to Jersey. Our check in was stress free as Glenton had taken care of everything. They had preprinted our boarding passes and arranged transport from Jersey airport to our hotel. Hotel Monterey was lovely. The food was exceptional and the staff couldn't do enough for us. We had a wonderful time and will be returning to Jersey next year using Glenton holidays

travelled from Scotland on 30/7/26 for an 11 day holiday 7 days on the Romantic Rhine, ship was called Symphonie a Croisi Europe vessel.
From the moment we got picked up by our coach driver Darren to when we came home we had a wonderful time.
Darren was very helpful and patient during the trip.
Because the river levels were low about half way into our cruise the boat was redirected to the Mossell. For us this was an added bonus. The staff on board were fantastic and dealt with everyone in a professional and caring manner. The food on board was fantastic, as expected no choice but if you did not like it they tried to offer you something else. Plenty free drinks. Cabin was good and cleaned every day .Overall a wonderful holiday. As this was our 2nd time on this tour our expectations were met. Not happy with food at overnight hotel

Great trip. Staff in hotel very friendly and helpful. Food excellent. Altogether an enjoyable experience.

Paid 4 star price for hotel which in my opinion was 3 star Accommodation poor standard and very tired!

Thoroughly enjoyed the holiday apart for the river cruise. It was a long journey in the coach and the cruise was very disappointing. Last year I was in County Donegal with Glenton and we did a boat trip in Donegal Bay. Now they knew how to entertain the customers. Shannon could learn from them.

Had a very nice break in Ireland ....... Hotels were good and the driver Graeme was fantastic

All Glenton stuff was great; coach, driver, excursions etc.
Hotel was a bit run down and food wasn’t great. But will definitely give Glenton another go as this was our first ever coach holiday.

Great service

The whole experience was very well run and the driver was excellent. The driver made the traps very interesting.

Well this company responded to my initial query and have bent over backwards to address the problem and i am fully satisfied with the outcome.
I have been dealing with this company for over ten years and enjoyed some excellent holidays with it being a pleasure to travel with them.

I travelled with Glenton to Donegal l have now booked the 3 countries today 9th of July Debbie in the office took my booking she was pleasant polite and professional and very informative and helpful regarding my travel arrangements she answered all my questions to my satisfaction its having staff like Debbie who is a great asset to the team and company makes all the difference very much appreciated thank you .Meldah Speight. Zuzu is my facebook name.

Booking your trip over the phone is very easy and quick and the advisors are very helpful the coaches they use are clean and there is plenty of room between the seats the drivers are very helpful and experienced it would be helpful if they would have a pick up in Edinburgh before they changed it to Edinburgh park station

Beautiful Blue Danube River Cruise - Darren was our driver who was excellent.
Overnight stops were in lovely towns and satisfactory hotels.
River Cruise with CroisiEurope - MS Beethoven - was not as good as anticipated.
We were allocated a cabin right next to the engine on the bottom floor of the ship. It was extremely noisy and after a sleepless night, even with earplugs, we took our complaint to reception. We were told that ‘we would get used to the noise’ and that Glenton Holidays were responsible for allocating the cabins. Our advice to Glenton is that Cabin 104 should not be allocated to any customers.
The destinations were all good as were the excursions, but Kalocsa in Hungary was a real disappointment. What should have been one of the most interesting and unique destinations was spoiled by the fact that no excursions were offered to experience it. Our driver drove from Vienna to literally drop us into the town of Kalocsa for 3 hours with not much to see. What a shame we missed out on seeing the Puszta horsemen excursion like all other people on the cruise were offered.

Simon was very helpful ,lots of information about the excursions .

The hotel was lovely great food choices especially for me as i have a few allergies .
Room was clean, iron and ironing board was a nice touch and having the toiletries available meant i didn't have to overfill my caae...

The staff were very helpful , nice location in beautiful surroundings.
Blackwell Grange was a great experience for me ,
Would definitely need transport if i ever went back ..

This was a good tour well organised
The hotel in Kingussie was very good Food was good and accommodation excellent
The coach was clean and comfortable
The only downside of the holiday was the driver
A comment mentioned (and with which my husband and I wholeheartedly agree ) by quite a few on the coach was that he would have been better to concentrate on his driving rather than talking nonstop (most of it utter rubbish )and telling stupid jokes !

Had a great few days with glenton .
Hotel was 1st class food delicious. We were very well looked after by hotel staff. Our days out with glenton couldn't have been better. Driver was very experienced.

The best driver and best hotel that have been at with Glenton