Glenton Holidays Avis 

288
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

From the moment I booked our Jersey by air holiday with Glenton holidays Glasgow everything went perfectly. We flew from Glasgow airport to Jersey. Our check in was stress free as Glenton had taken c... Voir plus

Noté 5 sur 5 étoiles

travelled from Scotland on 30/7/26 for an 11 day holiday 7 days on the Romantic Rhine, ship was called Symphonie a Croisi Europe vessel. From the moment we got picked up by our coach driver Darren... Voir plus

Noté 4 sur 5 étoiles

Thoroughly enjoyed the holiday apart for the river cruise. It was a long journey in the coach and the cruise was very disappointing. Last year I was in County Donegal with Glenton and we did a boat... Voir plus

Noté 4 sur 5 étoiles

All Glenton stuff was great; coach, driver, excursions etc. Hotel was a bit run down and food wasn’t great. But will definitely give Glenton another go as this was our first ever coach holiday.

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

Écrit par l'entreprise

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

288 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(288)

96 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Great driver and hotel

Great driver and hotel. Pity the weather was disappointing.

8 juin 2026
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Réponse de Glenton Holidays

Thank you for your feedback. It is great to hear that you enjoyed your holiday despite the weather!

We hope to see you on board again soon.

Kind regards
Glenton Holidays Customer Service Team

Noté 4 sur 5 étoiles

Irish City’s

Great Company Great Coach very comfortable. Great Hotel Really Good Food with Lovely Staff.
All round a very good Holidays.
Will Go with Glenton again.

7 juin 2026
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Réponse de Glenton Holidays

Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear you had such an enjoyable holiday and hope to welcome you on another trip with us soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Good experience

Great driver comfortable coach and good hotel
First time with this company and would book again.

5 juin 2026
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Réponse de Glenton Holidays

We really appreciate your kind review. It's fantastic to know you had a great experience, and we look forward to helping you create more happy holiday memories in the future.

Kind regards
Glenton Customer Service Team

Noté 1 sur 5 étoiles

Driver turned off air con in heatwave & locked me coach

My entire holiday was ruined by the tour coach driver. We travelled on 24th May during the heatwave the driver turned off the air conditioning for the main coach so that he could put it on full blast in his cab. The temperature was 27 degrees for around 6 hours & 32 degrees for a further 6 hours. I have health conditions & this made me exhausted dehydrated & ill for my entire holiday & been home 4 days & I'm still ill. He also locked & me & 2 other elderly passengers on the coach at a rest stop as I was descending the steps along with 2 other passengers who were still gathering their bags I could see him stood sideways about 5 metres away talking to someone using his keyring he locked the doors without glancing at the coach, myself & 2 others now locked onboard in a heatwave zero air con. He used the tannoy onboard to make anti-trans transphobic speeches & asked the passengers if we agreed it was all a loud of nonsense & trans ppl did not exist also racist rants about his wife accusing him of cheating, rants about previous passengers & rants about how awful Glentons the company he worked for was. After I complained about being locked on board he used the tannoy to humiliate & bully me in front of the other passengers.On the way back he forgot to unlock the onboard toilet it took nearly 4 hours for him to do so after I told him about it he turned off air con on return journey as well. He also went the wrong way on the inward & outward journeys.The taxi driver,driver for the 1st hour hotel & staff were all exemplary unfortunately as I was made so ill I could not enjoy any of this. It was only the actions of this one man. I have contacted Glentons & I am yet to get a reply other than the standard we will get back to you within 28 days. I was only able to contact in writing I was unable to directly talk to customer services.

24 mai 2026
Avis spontané
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Réponse de Glenton Holidays

We write in response to your review in which you say that your entire holiday was ruined by your tour driver. We were extremely surprised to read your feedback. Nonetheless, as with any complaint, we have investigated. We telephoned other customers who were also on this tour to ask if they enjoyed their holiday. I have to say that their feedback was entirely different and extremely positive. We have also checked the questionnaires returned and the feedback from this holiday has been excellent. We also checked reports from tours driven by this same driver during May, and again all the comments were very favourable – so much so, we forwarded them to the driver last month with our thanks for doing such a great job. Nonetheless, we regret that this was not your experience, and that this driver did not meet your expectations.

Referring to the temperature displayed in the coach, this temperature is the temperature outside the vehicle, not inside. Furthermore, air conditioning does not work as well in very high temperatures, such as the unusually hot and sunny conditions experienced during your tour. I trust you will find this information helpful.

Finally, regarding receiving our reply advising that we would respond in full within 28 days, this period of time for a response is industry standard. A formal reply to your complaint has been posted directly to you and you should receive this within the next few days.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de Glenton Holidays

Thank you for your review.

We look forward to welcoming you on your next break with Glenton.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Liverpool and Chester

The hotel was very good and the staff were friendly and helpful. The food was plentiful and well presented. The coach was comfortable and the driver was efficient.

20 avril 2026
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Réponse de Glenton Holidays

Thank you for taking the time to review your recent holiday. We are delighted to hear that you enjoyed your time in Liverpool.

We look forward to welcoming you on board again soon.

Many thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Trip to Liverpool

Trip to Liverpool
Coach was clean and comfortable and a very smooth journey to our destination. The driver was very good and helpful and made sure we were happy with the hotel and trips. A very good holiday.

3 mai 2026
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Réponse de Glenton Holidays

Thank you for your review of your holiday to Liverpool. It is fantastic to hear that you enjoyed your holiday.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Just returned from a fantastic holiday…

Just returned from a fantastic holiday in Bodelwyddan castle. The food was delicious and the menu catered for everyone, and the entertainment was top notch. To me though the holiday was made even better by our driver IAN his knowledge of the excursions and places to visit helped us chose where to go. I have been on a few Glenton holidays but never one as friendly and accommodating as IAN, nothing was too much trouble and patience with the people with poor mobility was amazing.The staff at the castle were excellent in particular our waiter Jack and bar worker Tracy. Jim Dolan

11 mai 2026
Avis spontané
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Réponse de Glenton Holidays

Many thanks for your review of the holiday to Bodelwyddan Castle. Fantastic to hear that you enjoyed your time at this Warner Hotel, and that driver Ian looked after you all.

We look forward to welcoming you on board again soon!

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

The main attraction for us was the fact…

The main attraction for us was the fact as select passengers we were picked up at our home.
The trip was very enjoyable. Coach was pristine and really comfortable.Our driver was a most pleasant helpful and considerate man.
Our hotel, first class, well run, clean and comfortable.Service and menu excellent.and perfectly situated directly opposite Albert Dock. A bonus, as my husband is disabled and unable to walk far.
All in all we enjoyed a wonderful trip and I would not hesitate to use Glenton in the future.

3 mai 2026
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Réponse de Glenton Holidays

Thank you for your review of the trip to Liverpool. Fantastic to hear that you enjoyed the holiday and the added bonus of our Door to Door service.

We have passed your feedback to the team.

Thank you again, we hope to see you onboard again soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Everything went smoothly

Everything went smoothly. The driver was excellent as was the hotel. The only thing that irked was that my friend and I would have preferred a room on the same floor as requested but didn't get.

24 avril 2026
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Réponse de Glenton Holidays

Thank you for your feedback. We are glad that you enjoyed your holiday.

It is a shame you didn't get a room next to your friend, the hotels usually do their best to accommodate these requests, but alas sometimes it isn't possible. We are glad that this didn't impact your enjoyment of the holiday.

Thanks again for taking the time to write a review.

We look forward to seeing you again soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Happy Tuscany

It was a lovely trip made more so by the courier Moira. She organised every thing so well and ensured everyone was included. Her friendly nature rubbed off on the other companions and made for a very happy group. Nice hotel plenty of food and no complaints ♥️

3 mai 2026
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Réponse de Glenton Holidays

Thank you for your feedback and your kind words about our host Moira. We will pass your comments back to her.

Thanks again for taking the time to review your experience. We look forward to welcoming you on your next Good Companions break.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles

Luxury Liverpool

Great holiday in Liverpool, spacious leg room on the coach, excellent hotel and the driver Alan was excellent and knowledgeable

20 avril 2026
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Réponse de Glenton Holidays

Thank you for your review. It is great to hear that you enjoyed your holiday in Liverpool and I'm sure Alan will be delighted with your feedback!

We look forward to welcoming you back onboard again soon.

Kind regards
Glenton Customer Service Team

Noté 5 sur 5 étoiles
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Réponse de Glenton Holidays

Thank you for your review of your recent trip. Fantastic to see you enjoyed the hotel.

We hope to see you again soon.

Many thanks
Glenton Customer Service Team

Noté 4 sur 5 étoiles

Spey Valley and Cairngorm Mountain Area

Travel and Hotel accommodation was satisfactory and comfortable. Because of the weather tours were perhaps less enjoyable. For future planning please note that the Museum in Newtonmore apparently does not reopen until beginning of April but on the whole this was pleasant break

23 mars 2026
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Réponse de Glenton Holidays

Thank you for your review, it is lovely to hear that you enjoyed your holiday despite the weather!

We hope to see you again soon.

Many thanks
Glenton Customer Service Team

Noté 5 sur 5 étoiles

St. Patricks day in Letterkenny

We visited Letterkenny in Ireland to celebrate St. Patricks day. Everything about our 5 day trip was excellent, from Glenton Holidays adding an additional pick up point for our group in Perth. Darren, our driver was friendly and very professional and kept his bus immaculate. The hotel was great and in a super location and our excursion to Derry was very educational. I would highly recommend booking with this company

16 mars 2026
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Réponse de Glenton Holidays

Fantastic to hear that you enjoyed your trip to Ireland and that Darren looked after you.

Thank you for taking the time to give your feedback, we hope to see on board again soon.

Many thanks again,
Glenton Customer Service Team

Noté 3 sur 5 étoiles

A Poor Paddy Day

1. On St Patricks Day in Galway 2026, spectators were standing 5 deep on both sides of the parade route. Could not see very much. Woman in front of me put up her umbrella and nearly poked my eye out. I would have preferred evening Irish entertainment instead. When I got home, I watched everything on YouTube. Many of the groups had placards in the Irish Gaelic. A commentary in English, on both occasions, would have been helpful. Drop this one.
2. Bunratty Castle and medieval quarter was a disappointment. When I learned that the military lived in the castle along with the gentry and servants, this was a turn-off. The cottages had much of a sameness about them. Find elsewhere to visit.
3. The Cliffs of Moher day was delightful. Easy walk up to the top, then caught the land train back. The visitor centre was most informative. The highlight of the holiday.

16 mars 2026
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Réponse de Glenton Holidays

Thank you so much for taking the time and trouble to give us your valued feedback on your St Patrick’s Day in Galway tour.

We are delighted that you enjoyed your visit to the Cliffs of Moher and found the visitor centre interesting. However, we are sorry you had difficulty viewing the parade in Galway due to the crowds, and we also regret that you found the visit to Bunratty Castle a bit disappointing. We are continually reviewing and revising the holidays we offer and rely on the constructive criticism of our clients to signpost any changes or improvements we may need to make.

Your comments have been passed to the relevant personnel who will take whatever action they deem appropriate.

Please accept our most sincere apologies for any disappointment. Thanks again for your feedback.

Kind regards
Glenton Holidays Customer Service Team

Noté 3 sur 5 étoiles

Lack of information

The hotel was good, the excursions not so good. At each location we were told where the coffee shops were but no further information and no commentary on the bus about the area. For instance at Newtonmore we were told there was a museum but she thought it was closed, it was. However there was a Heritage Walk with information about 13 sites around the village which I followed, not mentioned.

23 mars 2026
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Réponse de Glenton Holidays

Thank you for taking the time and trouble to give us your valued feedback. We are delighted that you enjoyed your stay at the Craiglynne Hotel.

However, we are sorry to learn about your disappointment with the amount of information given by your host regarding the excursions, and that the museum in Newtonmore was closed due to it being early in the season. Your comments have been passed to the relevant personnel who will take whatever action they deem appropriate.

We are truly sorry if this issue overshadowed your excursion. However, we are pleased that you found the heritage trail and enjoyed visiting the sites around Newtonmore village.

Thanks again for your feedback
Glenton Customer Services Team

Noté 4 sur 5 étoiles

Helpful booking staff

Helpful booking staff. A good driver and comfortable coach, nice hotel with very friendly and helpful staff, nothing was a bother to them. Also nice people on the trip which was a bonus.

28 mars 2026
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Réponse de Glenton Holidays

Thank you for your review. It is great to hear that you have enjoyed your trip with us.

We hope to see you again on board soon.

Kind regards
Glenton Customer Service Team

Noté 2 sur 5 étoiles

Stayed at the Craiglynne hotel

Stayed at the Craiglynne Hotel Room had no central heating and electric wall heating also not working safely and advised not to use for 2 days reception kept promising to sort problem Snow on ground !Refused request to move room , hotel nor full! It was so cold I had to take a shower at 3 am to keep warm !! Inadequate furniture in room and did not appreciate being mocked when I explained! Glenton rep told me she was only the Friendly face of Glenton and was unwilling to intervene !!!! No tv in my room all week although other hotel guests did have working tV Hotel trotted out lame excuses as to when tv problem would be resolved but on speaking to guests from a German coach party they had working t v The rep had not investigated what clients could do as most places were closed and kept saying “ Just go and have a wee cup of tea and maybe a biscuit” Thereby. treating clients as children !!

23 mars 2026
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Réponse de Glenton Holidays

Thank you for taking the time and trouble to give us your valued feedback.

We are very sorry to learn of your disappointment with the Craiglynne Hotel, and the difficulties you encountered during your stay. We have been using this hotel for many years, and it normally receives good feedback.

We offer our most sincere apologies that your experience was clearly much less favourable, and we will closely monitor future tours. We also regret that you found your host unhelpful.

Your comments have been passed to the relevant personnel who will take whatever action they deem appropriate. Please accept our most sincere apologies for any disappointment.

Thanks again for your feedback.
Glenton Customer Service Team

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