Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Voir plus
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Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Voir plus
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The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Voir plus
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Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral. Very helpful and explained everything my brother and I needed to know at the difficult time t... Voir plus
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Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... Voir plus
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Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, Royaume-Uni
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The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in a dignified final goodbye. Similarly the after care was of the same high level.

Réponse de Lodge Brothers (Funerals) Ltd
I found the experience with Lodge Brothers to be seamless from the first point of contact. It’s a very difficult and emotional time but the compassion and help from Nikki and Laura was outstanding, as were the funeral conductor and team on the day of mums funeral. I cannot express my gratitude enough.

Réponse de Lodge Brothers (Funerals) Ltd
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren and Jim were incredible and treated my dad with such respect. I cannot thank you enough for everything

Réponse de Lodge Brothers (Funerals) Ltd
Lodge Brothers were extremely kind, compassionate and professional during such a difficult time for our family.
We truly appreciated the care and attention they gave to every detail, and the way they guided us through everything with such understanding and sensitivity. Their support helped make an incredibly difficult time a little easier for us.
Everything was handled with such dignity and respect.

Réponse de Lodge Brothers (Funerals) Ltd
I was asked whether I had received the music from the funeral by one of your staff who rang me to find out whether I was happy with the way things had gone. I told her that I hadn't, but that I would appreciate it. To their eternal credit, I was contacted by a member of Lodge Bros' staff who offered to bring the tape of the music to my house on her way home from work. The concern of the Lodge staff at all times was very comforting and I would not hesitate to recommend the company for their highly supportive approach at a time when sensitivity is paramount.

Réponse de Lodge Brothers (Funerals) Ltd
Would highly recommend Lodge Brothers and the assistance of Chris Carr who arranged my fathers funeral.
Very helpful and explained everything my brother and I needed to know at the difficult time to give my father the send off he deserved. Thank You

Réponse de Lodge Brothers (Funerals) Ltd
The staff at Lodge Brothers in Bedfont are so kind and caring. When I lost my husband last year, as well as dealing with the shock, they helped one of the most difficult days of my life run as smoothly as possible. I’ll be forever grateful for that. This year, they looked after my Mum and again, were very caring and kind.

Réponse de Lodge Brothers (Funerals) Ltd
Every member of staff we met from Lodge brothers were not only compassionate and understanding, but very competent, knowlegable and professional. We felt in very safe hands planning the funeral and on the day itself. I do not think you could find a better funeral director.

Réponse de Lodge Brothers (Funerals) Ltd
The service Lodge brother offer is exceptional. Very caring,and respectful.

Réponse de Lodge Brothers (Funerals) Ltd
All staff were professional and dignified whilst maintaining compassion at all times

Réponse de Lodge Brothers (Funerals) Ltd
How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.

Réponse de Lodge Brothers (Funerals) Ltd
Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady

Réponse de Lodge Brothers (Funerals) Ltd
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a difficult time. The memorials we had ordered look wonderful and are very effective in their places now the interment has happened. Thank you.

Réponse de Lodge Brothers (Funerals) Ltd
lodge bros. gave us the best of their experience, it was conducted with respect very dignified with warmth that made us a family very comfortable we couldnt ask for more.

Réponse de Lodge Brothers (Funerals) Ltd
This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying to line everything up in the midst of the holiday season wasn't easy but everything went so well and my mother had exactly the funeral she wanted. Thank you to all of you.

Réponse de Lodge Brothers (Funerals) Ltd
Excellent service from everyone involved. Attention to detail was outstanding.

Réponse de Lodge Brothers (Funerals) Ltd
Very helpful, and efficient and very well organised.
I was very pleased with the resulting funeral.
Chris was very helpful and very pleasant.

Réponse de Lodge Brothers (Funerals) Ltd
This was the first time I had to arrange a funeral after my father passed away in June. As you can imagine it's a very daunting and stressful time.
Lodge Brothers in Addlestone took care of everything and on the day everything went to plan. Caroline made sure everything from the flowers to the music at the ceremony were perfect.
Everything was explained to us and all our calls and e mails were answered quickly. All the staff we met on the day were professional and supportive and took care of all the things that needed to be done on the day.
I would not hesitate to recommend Lodge Brothers Addlestone.

Réponse de Lodge Brothers (Funerals) Ltd
The care, empathy and professionalism I received from the staff at Lodge Brothers was outstanding.

Réponse de Lodge Brothers (Funerals) Ltd
The Staff were superb. Kind, courteous and understanding. Nothing was too much trouble and it felt to me as if they were helping their own family member! Impeccable planning, everything I had asked for and that my departed brother had wished for.

Réponse de Lodge Brothers (Funerals) Ltd
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