I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... Voir plus
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I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... Voir plus
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Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... Voir plus
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The team at New Malden were exceptional. They made a very tough period in our lives so much easier with their care, compassion and wisdom . The funeral arrangements for our father were handled pro... Voir plus
Very professional and extremely kind in what was,a traumatic time on my loss of my wife, Sandra. Elaine was extremely helpful and her compassion helped get me through the days leading up to Sandr... Voir plus
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Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, Royaume-Uni
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Fantastic team - professional and compassionate. Jo was an absolute delight to work with - she ensured everything was done when it needed to be without us ever feeling pressured or rushed and Chris and his team on the day ensured it felt dignified and we were cared for as a family. It's the second time we've used Lodge Bros, Weybridge and they have been so consistent in their commitment to make such an important occasion go perfectly.

Réponse de Lodge Brothers (Funerals) Ltd
Tracey was both efficient and sympathetic. Just what's needed.

Réponse de Lodge Brothers (Funerals) Ltd
A very smooth, helpful & considerate service. Jo at West Byfleet answered our questions and guided us throughout, making the whole process much easier.

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Very well organised and terrific service. Every single member of staff was very pleasant and helpful, especially Robin. All went very well.

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Everyone was so helpful I hope they are all still there when it’s my turn
Charles

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Overall experience was amazing helped us at our hardest time, was kind and compassionate Nikki was our main contact and she was fantastic really helped us get through this hard time. Sharon who was leading the funeral itself was really helpful and kind on the day

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Shannen from the Esher branch was absolutely amazing throughout.
Her kind and caring attention to detail made the whole experience so much more calming.
At the chapel of rest, she led me through the process and softened the visit with extra touches which has left me with soft memories I will cherish.
Thank you Shannen ❤️

Réponse de Lodge Brothers (Funerals) Ltd
There was excellent early guidance from the office funeral arranger for help with planning the service.
All aspects of the arrangements on the day were carried out smoothly and thoughtfully by the staff, and it was comforting to feel that there was no need to worry about anything.

Réponse de Lodge Brothers (Funerals) Ltd
Deb at Barnes Shepherd's Bush guided me through every step, let me tailor the service to my mother's wishes, put up with me dropping in every few days and giving gentle reminders of things to do.
The celebrant, Alastair McDonald was so thorough too, really felt he cared about us.

Réponse de Lodge Brothers (Funerals) Ltd
Laura Payne, reaching out in that first phone call and just letting me know that she was there, supporting me in my grief was so reassuring and letting me know she would be assisting me in my mothers funeral arrangements. Peace of mind doing a prepaid funeral plan. Just the add ons Limousine, order of service which we both worked together to deliver. She was also able to recommend a singer for the funeral service. My mother was looked after exceptionally to the highest standard. Finer details facing the cross, lighting, veil. It felt like a chapel of rest. Also Steve who looked after everything on the day & to all the other members of staff looking after my mother. Thank you very much, she had a great send off. Maria Hutton

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Lodge Brothers Bedfont and Hayes provided a seamless service. They assisted throughout the whole period and always showed the most respect.
The service was also faultless.
Thank you

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Everyone was very efficient and pleasant did their job well. Made a difficult time easier.

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Everything from start to finish went without a hitch. All the staff were so friendly and helpful. We had a beautiful horse drawn hearse and all the guys connected with that made it go so smoothly. The celebrant James Coombes conducted the ceremony with perfection. Thankyou everyone for making Jill's send off just right.

Réponse de Lodge Brothers (Funerals) Ltd
Thank you to the team at Lodge Brothers. From our first meeting with Claire to the excellent service which was conducted with care by Jack to collecting our mums ashes the customer service has been excellent. They also organised the celebrant for the service, flowers and order and of service perfectly. We are grateful and recommend them highly.

Réponse de Lodge Brothers (Funerals) Ltd
We wanted something very simple and fairly low cost at the crematorium, but wanted to have a good celebration for the wake. The suggestion of Pembroke Lodge Richmond Park was made, which was perfect.

Réponse de Lodge Brothers (Funerals) Ltd
Jacqueline is a unique, kind & professional lady. She has helped me through the most difficult time of my life losing my mother. From start to finish the arrangements were flawless. Thank you so much love Mandy xxx

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Very helpful with everything at a stressful time and particularly the attention to details

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Very professional and friendly service. Staff were very understanding and supportive, nothing was too much trouble. Would recommend.

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Julie from the Twickenham office was amazing. She was kind, understanding, patient, knowledgeable, thorough, proactive and very responsive. Thank you for helping us through such a difficult time.

Réponse de Lodge Brothers (Funerals) Ltd
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