Lodge Brothers (Funerals) Ltd Avis 

5 511
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at New Malden were exceptional. They made a very tough period in our lives so much easier with their care, compassion and wisdom . The funeral arrangements for our father were handled pro... Voir plus

Noté 5 sur 5 étoiles

Very professional and extremely kind in what was,a traumatic time on my loss of my wife, Sandra. Elaine was extremely helpful and her compassion helped get me through the days leading up to Sandr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Vente de cercueils
  3. Service de crémation
  4. Entreprise de pompes funèbres
  5. Services juridiques

Écrit par l'entreprise

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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5,0

Tous les avis

(5 511)

718 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

In the safest of hands

Fantastic team - professional and compassionate. Jo was an absolute delight to work with - she ensured everything was done when it needed to be without us ever feeling pressured or rushed and Chris and his team on the day ensured it felt dignified and we were cared for as a family. It's the second time we've used Lodge Bros, Weybridge and they have been so consistent in their commitment to make such an important occasion go perfectly.

22 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that you found our team to be both professional and compassionate throughout. It is particularly pleasing to know that Jo provided attentive support, ensuring everything was arranged at the right time without you ever feeling pressured and that Chris and his team delivered a dignified service while caring for your family with sensitivity on the day. Your continued trust in Lodge Brothers means a great deal to us and we are especially grateful that you chose us to support you once again. We will ensure that your kind comments are shared with Jo, Chris and the wider team. Thank you for your confidence in our service. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Tracey was both efficient and…

Tracey was both efficient and sympathetic. Just what's needed.

1 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. We are pleased to hear that Tracey provided the efficient and compassionate support you needed during such an important time. We will be sure to share your lovely feedback with her. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

A very smooth & considerate service

A very smooth, helpful & considerate service. Jo at West Byfleet answered our questions and guided us throughout, making the whole process much easier.

1 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to leave such a thoughtful review. We are pleased to hear that you found our service smooth, considerate and supportive throughou. We will ensure your kind comments are shared with Jo. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Terrific service and support

Very well organised and terrific service. Every single member of staff was very pleasant and helpful, especially Robin. All went very well.

22 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that everything was so well organised and that you received terrific service from our team. It is especially lovely to know that Robin made such a positive impression. We will be sure to pass on your kind words. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Everyone was so helpful I hope they are…

Everyone was so helpful I hope they are all still there when it’s my turn
Charles

24 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your kind words. We are delighted to hear that our team made such a positive impression and provided the support you needed. We will be sure to share your lovely feedback with the team. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Fantastic help at such a hard time

Overall experience was amazing helped us at our hardest time, was kind and compassionate Nikki was our main contact and she was fantastic really helped us get through this hard time. Sharon who was leading the funeral itself was really helpful and kind on the day

23 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to leave such a lovely review. We are so pleased to hear that Nikki was able to support you with such kindness and compassion during such a difficult time and that Sharon provided caring and reassuring guidance on the day of the funeral. Your kind words mean a great deal and we will be sure to pass your feedback on to both Nikki and Sharon. Thank you for trusting us to support you. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Shannen from the Esher branch was amazing …

Shannen from the Esher branch was absolutely amazing throughout.
Her kind and caring attention to detail made the whole experience so much more calming.
At the chapel of rest, she led me through the process and softened the visit with extra touches which has left me with soft memories I will cherish.
Thank you Shannen ❤️

23 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your heartfelt review. We are delighted to hear that Shannen was able to provide such kind, compassionate support during this difficult time. Knowing that her care, attention to detail, and thoughtful touches helped bring you comfort means a great deal to us. We will be sure to share your lovely words with Shannen, who I am sure will be deeply touched. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Feedback

There was excellent early guidance from the office funeral arranger for help with planning the service.
All aspects of the arrangements on the day were carried out smoothly and thoughtfully by the staff, and it was comforting to feel that there was no need to worry about anything.

24 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to share your feedback. We are very pleased to hear that you received excellent early guidance from our funeral arranger and that the planning of the service was handled with care and clarity. It is also reassuring to know that the arrangements on the day were carried out smoothly and thoughtfully by our staff, helping to provide you with peace of mind and allowing you to feel fully supported throughout. We will ensure your kind comments are shared with the team involved. Thank you for placing your trust in Waldings. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Considerate and efficient

Deb at Barnes Shepherd's Bush guided me through every step, let me tailor the service to my mother's wishes, put up with me dropping in every few days and giving gentle reminders of things to do.
The celebrant, Alastair McDonald was so thorough too, really felt he cared about us.

24 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-Star review. We are so pleased to hear that Deb was able to guide you through each step with care and support, helping you create a service that reflected your mother's wishes. It is also wonderful to know that Alastair provided such thoughtful and compassionate support throughout. We will be sure to pass on your lovely feedback. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Maria Ceo (Parisi)

Laura Payne, reaching out in that first phone call and just letting me know that she was there, supporting me in my grief was so reassuring and letting me know she would be assisting me in my mothers funeral arrangements. Peace of mind doing a prepaid funeral plan. Just the add ons Limousine, order of service which we both worked together to deliver. She was also able to recommend a singer for the funeral service. My mother was looked after exceptionally to the highest standard. Finer details facing the cross, lighting, veil. It felt like a chapel of rest. Also Steve who looked after everything on the day & to all the other members of staff looking after my mother. Thank you very much, she had a great send off. Maria Hutton

18 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your 5-Star review. We are truly honoured that you entrusted us with your Mother's funeral arrangements. It means a great deal to hear that Laura was able to provide reassurance and support from your very first conversation and that working together on the personal details helped bring you peace of mind. We are also pleased that her recommendations and guidance contributed to creating a meaningful service. Your kind words about the care your mother received, including the attention to the finer details, are deeply appreciated. We will be sure to pass on your thanks to Laura, Steve and the rest of the team who were privileged to care for your mother. Thank you once again for your trust and for taking the time to share your experience. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Wonderful Service throughout

Lodge Brothers Bedfont and Hayes provided a seamless service. They assisted throughout the whole period and always showed the most respect.
The service was also faultless.
Thank you

19 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your kind words and 5-star review. We are delighted to hear that our team provided a seamless service and supported you throughout with the respect, care and professionalism you deserved. Your comments mean a great deal to us and we will be sure to pass your thanks on to the team. Thank you for placing your trust in us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Everyone was very efficient and…

Everyone was very efficient and pleasant did their job well. Made a difficult time easier.

18 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-Star review. We are pleased to hear that our team were able to make a difficult time a little easier for you. Providing compassionate, professional support is at the heart of what we do and it means a great deal to know that our staff made a positive difference. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Everything from start to finish went…

Everything from start to finish went without a hitch. All the staff were so friendly and helpful. We had a beautiful horse drawn hearse and all the guys connected with that made it go so smoothly. The celebrant James Coombes conducted the ceremony with perfection. Thankyou everyone for making Jill's send off just right.

19 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-Star review. We are so pleased to hear that everything went smoothly and that our team were able to support you with care and professionalism throughout and helped create such a fitting tribute to Jill. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent service with care.

Thank you to the team at Lodge Brothers. From our first meeting with Claire to the excellent service which was conducted with care by Jack to collecting our mums ashes the customer service has been excellent. They also organised the celebrant for the service, flowers and order and of service perfectly. We are grateful and recommend them highly.

26 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for taking the time to leave such a thoughtful review and for your kind recommendation. We are pleased to hear that Claire, Jack and the rest of the team were able to provide the care, compassion and support you needed throughout this difficult time. It means a great deal to know that every aspect of the arrangements, from the celebrant and flowers to the Order of Service and the collection of your mum's ashes, met your expectations. It was a privilege to support you and your family and we would like to extend our sincere thanks for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

We wanted something very simple and…

We wanted something very simple and fairly low cost at the crematorium, but wanted to have a good celebration for the wake. The suggestion of Pembroke Lodge Richmond Park was made, which was perfect.

10 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. We are pleased to hear that the arrangements met your wishes and that the recommendation of Pembroke Lodge proved to be the perfect choice. It was important to us that we helped create a fitting and meaningful celebration of life while respecting the style of service you wanted. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Jacqueline is a unique professional lady

Jacqueline is a unique, kind & professional lady. She has helped me through the most difficult time of my life losing my mother. From start to finish the arrangements were flawless. Thank you so much love Mandy xxx

4 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your very kind and thoughtful review. It was a privilege to support you and your family during such a difficult time. I am deeply grateful for the trust you placed in Lodge Brothers and I am pleased that we were able to ensure that every aspect of the arrangements were carried out with care, dignity and attention to detail. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Extremely helpful and kind

Very helpful with everything at a stressful time and particularly the attention to details

4 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are pleased to hear that the team was able to provide valuable support and that care taken with every detail. Your appreciation means a great deal. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very professional and friendly service

Very professional and friendly service. Staff were very understanding and supportive, nothing was too much trouble. Would recommend.

17 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are pleased to hear that the team provided both guidance and compassion throughout. It means a great deal to know that you felt well cared for. Your recommendation is sincerely appreciated. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Julie from the Twickenham office was…

Julie from the Twickenham office was amazing. She was kind, understanding, patient, knowledgeable, thorough, proactive and very responsive. Thank you for helping us through such a difficult time.

17 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your wonderful feedback. We are delighted to hear that Julie provided such exceptional support. Providing empathy and professionalism is at the heart of what we do, and it is reassuring to know that we were able to meet your needs during such a sensitive time. Kind regards Robert Lodge

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