Lodge Brothers (Funerals) Ltd Avis 

5 599
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff at Lodge Brothers in Twickenham are excellent. Julie is especially wonderful. She took care of my Mum 6 years ago and then last year she looked after my Dad. Everyone else we came int... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our family have always used Lodge Brothers, as you know what you are getting with them. A first class service, carried out with compassion and professionalism. From the moment you walk into the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Vente de cercueils
  3. Service de crémation
  4. Entreprise de pompes funèbres
  5. Services juridiques

Écrit par l'entreprise

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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5,0

Tous les avis

(5 599)

697 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The service Lodge brother offer is…exceptional.

The service Lodge brother offer is exceptional. Very caring,and respectful.

26 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review. We are pleased to hear that you found our service caring and respectful throughout. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very professional and dignified

All staff were professional and dignified whilst maintaining compassion at all times

6 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review and kind words. We are pleased to hear that our team provided professional and dignified support while showing compassion throughout. Your feedback is greatly appreciated. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Wholesome, kind & caring

How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.

26 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review and for sharing such a personal message. We are pleased to hear that your mum was cared for with dignity, respect and even a little humour and that our team made a difficult time a little easier for you and your family. We will be sure to pass your thanks on to the team and especially Shazza! Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent service as usual

Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady

1 septembre 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind 5* review. We are so pleased to hear that Jackie has been such a great support and made a difficult time a little easier with her professionalism and care. We will be sure to pass your lovely feedback on to Jackie and the Hounslow team. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Clear communication

Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a difficult time. The memorials we had ordered look wonderful and are very effective in their places now the interment has happened. Thank you.

4 septembre 2026
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for taking the time to share such kind and thoughtful feedback. We are very pleased to hear that you found our communication clear and our advice helpful throughout the process. We understand that arranging a memorial during such a difficult time can be incredibly emotional and it means a great deal to us to know that our team were able to provide the support and reassurance you needed. We are also delighted to hear that the memorials look wonderful and are now beautifully placed following the interment. Thank you for choosing and placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

seeing your loved on a journey that was perfect.

lodge bros. gave us the best of their experience, it was conducted with respect very dignified with warmth that made us a family very comfortable we couldnt ask for more.

2 septembre 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review and kind words. We are pleased to hear that you and your family felt so well cared for and that everything was handled with warmth, respect and dignity. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

A perfect funeral

This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying to line everything up in the midst of the holiday season wasn't easy but everything went so well and my mother had exactly the funeral she wanted. Thank you to all of you.

28 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing your experience with us, and for choosing Lodge Brothers once again. It is wonderful to hear how much Jo’s support meant to you and that she was able to guide you through the more difficult moments with reassurance and understanding. We are especially pleased to hear that your mother’s wishes were honoured. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent service from everyone…

Excellent service from everyone involved. Attention to detail was outstanding.

28 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your feedback. We are pleased to know that the arrangements were handled to such a high standard and that the care given to the finer details was appreciated. Your kind comments will be shared. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

mum's funeral

Very helpful, and efficient and very well organised.
I was very pleased with the resulting funeral.
Chris was very helpful and very pleasant.

27 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are delighted to hear that everything was handled smoothly and it is lovely to know that Chris was able to provide such comprehensive support. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

This was the first time I had to…

This was the first time I had to arrange a funeral after my father passed away in June. As you can imagine it's a very daunting and stressful time.

Lodge Brothers in Addlestone took care of everything and on the day everything went to plan. Caroline made sure everything from the flowers to the music at the ceremony were perfect.

Everything was explained to us and all our calls and e mails were answered quickly. All the staff we met on the day were professional and supportive and took care of all the things that needed to be done on the day.

I would not hesitate to recommend Lodge Brothers Addlestone.

14 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing your experience with us. We understand how daunting it can feel when arranging a funeral for the first time, and we are pleased that Caroline was able to guide you through everything and provide reassurance along the way. It is lovely to hear that the personal details were just right, and that communication was prompt and helpful throughout. We are glad that the team on the day helped everything run smoothly and gave you the support you needed. Your recommendation means a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Outstanding Service

The care, empathy and professionalism I received from the staff at Lodge Brothers was outstanding.

20 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review. We are truly grateful that our team provided such meaningful support throughout the arrangements and on the day itself. Knowing that the support of Victoria C and Chris B helped you through such a difficult time means a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Funeral planning and follow up

The Staff were superb. Kind, courteous and understanding. Nothing was too much trouble and it felt to me as if they were helping their own family member! Impeccable planning, everything I had asked for and that my departed brother had wished for.

24 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your thoughtful review. It is particularly meaningful to hear that your brother’s wishes were carefully understood and reflected in the arrangements. Knowing that the attention given to every detail helped provide reassurance and comfort means a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Outstanding service from Lodge Bros, highly recommend!

I cannot thank Lodge Bros Funeral Directors enough for the way they looked after us following the loss of my brother John\.

From the very beginning, the whole team were incredibly professional, respectful and compassionate, making what was an extremely difficult and emotional time much easier for our family\.

In particular, I would like to mention Nikki who guided us through the entire process from start to finish\. Nikki was absolutely wonderful, professional, caring, patient and incredibly understanding\. She was always there when we needed advice or reassurance, and nothing ever seemed too much trouble\.

She helped us through every step with such genuine compassion and made sure that everything was handled exactly as we wanted for John\. Her kindness and personal approach meant a great deal to all of us during such a difficult time\.

John’s funeral was a beautiful and fitting send\-off, and we will always be grateful to Lodge Bros, and especially Nikki, for helping us give him the farewell he deserved

17 juillet 2026
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing such heartfelt feedback. We are honoured to have supported you and your family during such a painful time. It is particularly touching to hear how much Nikki’s guidance and personal care meant to you all. We will make sure your wonderful comments are shared with her and the wider team. Knowing that we helped create a meaningful farewell for John is something we are truly grateful to hear. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Feltham Branch

Our family have always used Lodge Brothers, as you know what you are getting with them.
A first class service, carried out with compassion and professionalism.
From the moment you walk into the office, Susie who was the first person we dealt with, to Robert who oversaw the funeral itself, everything was done as we wished and communication with Lodges was easy and efficient.
It made a very difficult time, so much easier, knowing that your needs are being well cared for. T.Wood

25 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your heartfelt feedback and for continuing to place your trust in Lodge Brothers. It is especially pleasing to hear that Susie and Robert helped make the arrangements feel reassuring and straightforward, while ensuring everything was carried out according to your wishes. Knowing that our support helped ease the burden for your family during such a difficult time means a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very sensitive staff

Very sensitive staff
Happy with quality of work
Thank you

24 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review. We are pleased to know that you were satisfied with the care you received and the standard of the work carried out. Your kind comments are greatly appreciated. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very friendly and professional staff…

Very friendly and professional staff who were very efficient and caring throughout. Thank you for your help at a very difficult time.

25 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to share your kind feedback. We are pleased to know that our team was able to provide reassurance and support when you needed it most. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Wonderful staff at Twickenham

All of the staff at Lodge Brothers in Twickenham are excellent. Julie is especially wonderful. She took care of my Mum 6 years ago and then last year she looked after my Dad. Everyone else we came into contact with from the pall bearers, funeral director and stone masons treated us with care and compassion which we really appreciated. I would highly recommend them

8 décembre 2025
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review and kind words. We are especially pleased to hear that Julie was there to support you as needed when arranging both your mum’s and dad’s funerals. We will be sure to pass your kind words on to Julie and the wider team. Thank you for your recommendation and for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Arrangements for our closest and dearest relatives

Our family has used LodgeBros in Shepperton for the funeral arrangements and headstones for three of our closest and dearest family members and all staff that we have dealt with have been professional within a very kind and caring framework. They helped us to navigate the process, which is emotional and difficult to organise but with their support and ‘nothing is too much trouble’ attitude we managed to get through it with sadness but confident the funeral would be arranged so well.

19 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review and for continuing to trust Lodge Brothers with your family’s funeral arrangements and memorials. We are pleased to hear that our Shepperton team has supported you with kindness and professionalism during such difficult times. It means a great deal to know that we were able to make the process a little easier for your family. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Jo from Lodge brothers was so…

Jo from Lodge brothers was so considerate and professional. At what is a very tough time, she guided us through the funeral arrangements.

17 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review. We are pleased to hear that Jo provided such considerate and professional support and helped guide you through the funeral arrangements during such a difficult time. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Lodge Brothers were so professional

Lodge Brothers were so professional .
The respect that was shown to myself and my family from beginning to end was to be commended. Elaine at the Sunningdale Branch gave me great comfort and understanding and was immensely helpful and proficient and guided me through.

26 août 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5* review. We are pleased to hear that Elaine provided you with such thoughtful support and guidance throughout the arrangements. We are glad she was able to give you comfort and reassurance during such a difficult time. Kind regards Robert Lodge

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