Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... Voir plus
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Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a diff... Voir plus
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How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happ... Voir plus
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All of the staff at Lodge Brothers in Twickenham are excellent. Julie is especially wonderful. She took care of my Mum 6 years ago and then last year she looked after my Dad. Everyone else we came int... Voir plus
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Our family have always used Lodge Brothers, as you know what you are getting with them. A first class service, carried out with compassion and professionalism. From the moment you walk into the... Voir plus
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Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, Royaume-Uni
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The service Lodge brother offer is exceptional. Very caring,and respectful.

Réponse de Lodge Brothers (Funerals) Ltd
All staff were professional and dignified whilst maintaining compassion at all times

Réponse de Lodge Brothers (Funerals) Ltd
How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.

Réponse de Lodge Brothers (Funerals) Ltd
Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady

Réponse de Lodge Brothers (Funerals) Ltd
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a difficult time. The memorials we had ordered look wonderful and are very effective in their places now the interment has happened. Thank you.

Réponse de Lodge Brothers (Funerals) Ltd
lodge bros. gave us the best of their experience, it was conducted with respect very dignified with warmth that made us a family very comfortable we couldnt ask for more.

Réponse de Lodge Brothers (Funerals) Ltd
This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying to line everything up in the midst of the holiday season wasn't easy but everything went so well and my mother had exactly the funeral she wanted. Thank you to all of you.

Réponse de Lodge Brothers (Funerals) Ltd
Excellent service from everyone involved. Attention to detail was outstanding.

Réponse de Lodge Brothers (Funerals) Ltd
Very helpful, and efficient and very well organised.
I was very pleased with the resulting funeral.
Chris was very helpful and very pleasant.

Réponse de Lodge Brothers (Funerals) Ltd
This was the first time I had to arrange a funeral after my father passed away in June. As you can imagine it's a very daunting and stressful time.
Lodge Brothers in Addlestone took care of everything and on the day everything went to plan. Caroline made sure everything from the flowers to the music at the ceremony were perfect.
Everything was explained to us and all our calls and e mails were answered quickly. All the staff we met on the day were professional and supportive and took care of all the things that needed to be done on the day.
I would not hesitate to recommend Lodge Brothers Addlestone.

Réponse de Lodge Brothers (Funerals) Ltd
The care, empathy and professionalism I received from the staff at Lodge Brothers was outstanding.

Réponse de Lodge Brothers (Funerals) Ltd
The Staff were superb. Kind, courteous and understanding. Nothing was too much trouble and it felt to me as if they were helping their own family member! Impeccable planning, everything I had asked for and that my departed brother had wished for.

Réponse de Lodge Brothers (Funerals) Ltd
I cannot thank Lodge Bros Funeral Directors enough for the way they looked after us following the loss of my brother John\.
From the very beginning, the whole team were incredibly professional, respectful and compassionate, making what was an extremely difficult and emotional time much easier for our family\.
In particular, I would like to mention Nikki who guided us through the entire process from start to finish\. Nikki was absolutely wonderful, professional, caring, patient and incredibly understanding\. She was always there when we needed advice or reassurance, and nothing ever seemed too much trouble\.
She helped us through every step with such genuine compassion and made sure that everything was handled exactly as we wanted for John\. Her kindness and personal approach meant a great deal to all of us during such a difficult time\.
John’s funeral was a beautiful and fitting send\-off, and we will always be grateful to Lodge Bros, and especially Nikki, for helping us give him the farewell he deserved

Réponse de Lodge Brothers (Funerals) Ltd
Our family have always used Lodge Brothers, as you know what you are getting with them.
A first class service, carried out with compassion and professionalism.
From the moment you walk into the office, Susie who was the first person we dealt with, to Robert who oversaw the funeral itself, everything was done as we wished and communication with Lodges was easy and efficient.
It made a very difficult time, so much easier, knowing that your needs are being well cared for. T.Wood

Réponse de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd
Very friendly and professional staff who were very efficient and caring throughout. Thank you for your help at a very difficult time.

Réponse de Lodge Brothers (Funerals) Ltd
All of the staff at Lodge Brothers in Twickenham are excellent. Julie is especially wonderful. She took care of my Mum 6 years ago and then last year she looked after my Dad. Everyone else we came into contact with from the pall bearers, funeral director and stone masons treated us with care and compassion which we really appreciated. I would highly recommend them

Réponse de Lodge Brothers (Funerals) Ltd
Our family has used LodgeBros in Shepperton for the funeral arrangements and headstones for three of our closest and dearest family members and all staff that we have dealt with have been professional within a very kind and caring framework. They helped us to navigate the process, which is emotional and difficult to organise but with their support and ‘nothing is too much trouble’ attitude we managed to get through it with sadness but confident the funeral would be arranged so well.

Réponse de Lodge Brothers (Funerals) Ltd
Jo from Lodge brothers was so considerate and professional. At what is a very tough time, she guided us through the funeral arrangements.

Réponse de Lodge Brothers (Funerals) Ltd
Lodge Brothers were so professional .
The respect that was shown to myself and my family from beginning to end was to be commended. Elaine at the Sunningdale Branch gave me great comfort and understanding and was immensely helpful and proficient and guided me through.

Réponse de Lodge Brothers (Funerals) Ltd
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