Lodge Brothers (Funerals) Ltd Avis 

5 493
TrustScore 5 sur 5

5,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thankyou so much for the excellent work you did for our family. The headstone was stunning and far exceeded our expectations. Dave and Mary were excellent in their communications and updates regardin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

💯 professional experience and also so very attentive to all our needs. Attention to details was at a very high standard and every person we dealt with are exceptional to the core Thank you so m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jaquline, at the West Ealing branch, has been incredible from start to finish. She made the whole process as easy and smooth as possible. Helpful and considerate, even though we met her in sad cir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Why 5 stars ... It is very simple really ... they were friendly and totally professional all the way through the process of organising , delivering and laying a memorial stone for my parents

L'entreprise a répondu

À propos de l'entreprise

  1. Directeur funéraire
  2. Vente de cercueils
  3. Service de crémation
  4. Entreprise de pompes funèbres
  5. Services juridiques

Écrit par l'entreprise

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(5 493)

701 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very professional and caring service

Very professional and caring service. Handled everything we wanted and we have no complaints

7 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review. We are pleased to hear that your wishes were carefully understood and carried out and that you were satisfied with every aspect. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Why 5 stars ..

Why 5 stars ... It is very simple really ... they were friendly and totally professional all the way through the process of organising , delivering and laying a memorial stone for my parents

4 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. We are pleased to hear that every stage of the memorial process was handled with care and consideration and that the team provided dependable support from the initial arrangements through to the installation. Your appreciation will be shared with everyone. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Dad funeral. Fleming family.

💯 professional experience and also so very attentive to all our needs.
Attention to details was at a very high standard and every person we dealt with are exceptional to the core

Thank you so much for making things very easy and without stress.

Very much appreciated by all our family

2 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your wonderful feedback. We are delighted to hear that our team provided such comprehensive support throughout the arrangements. It means a great deal to know that every detail was handled with such care, helping to make a difficult time more manageable for you and your family. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very professional and understanding

Very professional and understanding. Everyone we met and who supported us were wonderful and compassionate. Thank you all

18 décembre 2025
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your kind words. We are truly grateful that you took the time to share your experience. It means a great deal to know that our team were able to support you with professionalism, understanding and compassion. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Lodge Bros.memorials made a very…

Lodge Bros.memorials made a very beautiful grave and headstone for my husband’s grave.
Dave in the Memorial department was very considerate, sensitive and helpful.I was very pleased with the results.

23 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. We are pleased to hear that you are happy with your husband's memorial and the service you received. Your comments about Dave and our Memorials team are greatly appreciated and will be shared with them. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 4 sur 5 étoiles

good service

good service . first time experience but will recommend to use their services .

21 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review and for choosing our services for the first time. We are delighted to hear you had a positive experience and truly appreciate your recommendation. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

A safe port in sad times

Jaquline, at the West Ealing branch, has been incredible from start to finish. She made the whole process as easy and smooth as possible. Helpful and considerate, even though we met her in sad circumstances, it was as though the funeral was being handled by an old friend we had known for years. I cannot recommend her highly enough.

On the day of the funeral, everything went like clockwork, and every member of the funeral party was excellent.

Thanks to the whole team at Lodge Brothers for being so great at such a sad time.

2 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-Star review and recommendation. Your kind comments about Jaqueline and our team are greatly appreciated and will be shared with them. We are pleased to hear that the arrangements and the funeral service were carried out with the care, compassion and professionalism you deserved. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

A smooth and caring experience from…

A smooth and caring experience from start to finish

2 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review. It is important to us that you felt supported by the team from the very first phone call. We are grateful for your positive feedback. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Headstone memorial

Thankyou so much for the excellent work you did for our family. The headstone was stunning and far exceeded our expectations. Dave and Mary were excellent in their communications and updates regarding the whole process. Extra mention to Shoba from my local Dedworth , Windsor branch who was also very helpful. Cannot fault the whole process from start to finish. Thankyou to you and all the staff !

3 juillet 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your wonderful feedback. We are pleased to hear that the finished memorial surpassed your expectations and provided such a beautiful tribute. It is especially rewarding to know that Dave and Mary kept you informed every step of the way, and that Shoba at the Dedworth branch was able to provide such valuable support. We are delighted that the entire experience was a positive one. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very happy, would recommend.

Lodge Brothers did an excellent job of refurbishing my parents' grave -- including cleaning the marble and re-lettering the inscription. The company were easy to communicate with and most helpful. I found the price reasonable and the work was carried out very quickly. All in all I was very happy and would use Lodge Brothers again.

18 juin 2026
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your wonderful feedback. We are delighted to hear that you were so pleased with the restoration of your parents’ memorial. It is especially rewarding to know that the communication was helpful throughout and the work was completed promptly. Your recommendation means a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

The staff were very knowledgeable…

The staff were very knowledgeable throughout the whole process

1 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are pleased to hear that our team’s expertise provided reassurance and guidance throughout the arrangements. Your appreciation means a great deal. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Thank you to the kind staff at Lodge…

Thank you to the kind staff at Lodge brothers in Chertsey who helped to say goodbye to our precious Mum. Nothing was too much trouble for them. Everyone was so kind, patient, compassionate and attentive to everything we wanted to include in our Mum’s funeral to make it personal to her and a celebration of her life - especially Sally and James. As sad as the occasion was, with the support and expertise of Lodge brothers, our Mum’s service was simply beautiful.

25 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing your kind words. We are honoured to have been entrusted with helping you celebrate your mum’s life, and we are pleased to hear that the arrangements reflected the personal touches that were so important to your family. It is especially meaningful to know that Sally and the team provided the care and guidance you needed. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent, compassionate and respectful support

I cannot thank the team enough for the care, compassion, and professionalism they showed throughout such a difficult time. Every member of team was kind, sensitive, and respectful, making a hard experience just that little bit easier. From the administrative team through to the funeral directors on the day, we felt completely supported and knew we were in safe hands. Everything was organised perfectly, ran seamlessly, and was carried out with the utmost dignity and respect. Huge thanks to the whole Team.

15 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your heartfelt feedback. It means so much to know that you felt reassured and well cared for throughout the entire process, and that every aspect of the arrangements was delivered with the care and attention you deserved. Your recognition of everyone involved, both behind the scenes and on the day itself, is greatly appreciated. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very professional and patient with us

Very professional and patient with us. Nothing was too much trouble and the Celebrant they provided was excellent.

26 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are glad to hear that our team was able to provide such comprehensive support during your difficult time. It is important to us that you felt well taken care of. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

They were compassionate but business…

They were compassionate but business like and ensured that every aspect was covered.This made the whole experience much easier than anticipated.

26 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. It means a great deal to hear that our support helped ease the burden during a difficult time. It is our goal to provide the highest level of care. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

customer service was warm and genuine

customer service was warm and genuine, funeral director on the day was helpful. sensitive, gentle

25 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to share your experience. We are grateful to know that our team was able to provide reassurance and compassionate support throughout and on the day. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

The staff at Lodge Brothers were all…

The staff at Lodge Brothers were all professional in their arrangements for my beloved late wife. I was guided and supported by them through the entire process. Thank you.

26 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your heartfelt feedback. We are honoured to have been able to support you during such a difficult time. Knowing that our team provided reassurance and guidance every step of the way means a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Everything went smoothly from start to…

Everything went smoothly from start to finish. Nothing was too much trouble,very understanding,knowledgeable and very helpful.
Thank you.

26 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your thoughtful feedback. We are pleased to hear that every stage was handled with care and that you felt well supported throughout. Your kind words will be shared with the team. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

From Jo’s first phone call I knew we…

From Jo’s first phone call I knew we were in safe hands, she was so kind and supportive helping us make the right decision at the appropriate times, never feeling rushed. Her attention to detail was so reassuring. Thank you to Chris for his kind phone call and being so supportive at the funeral, his help was much appreciated with Finley in his wheelchair.
A big thank you also to the members of the team we did not meet, but contributed to such an excellent service from the day they took Dad into their care.

18 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing such a heartfelt message. We are pleased to hear that you felt supported by Jo throughout the process. Providing empathy, sympathy and professionalism is at the heart of what we do, and it is reassuring to know that the whole team were able to meet your needs during such a sensitive time. Your kind words will mean a great deal to the everyone. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Wisdom & Support

When you are confronted with many different feelings it's good to have the knowledge and wisdom to support you at close hand.

17 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review and kind words. We are so pleased to hear you found our guidance supportive and valuable. We truly appreciate your feedback. Kind regards Robert Lodge

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus