Lola's - Lola's LiverPool St Avis 

188
TrustScore 4.5 sur 5

4,5

Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP London, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We are a BIG fan of Lola cupcakes. They are very innovative and bold with their flavors and none of the flavors ever disappointed us. Thery are located very conviniently at underground stations for me... Voir plus

Noté 5 sur 5 étoiles

Absolutely love the cupcakes! I buy frequently now, a mix of vegan and non vegan, for my family. All delicious! It’s difficult to choose! Any flavour is delicious! Very polite , pleasant and profe... Voir plus

Noté 3 sur 5 étoiles

Slow service and therefore missed my train. Cake not kept chilled which was not communicated and collection was later afternoon so the cake had been left all day. Decor was ok, slightly disappointing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The cake was absolutely delicious! I purchased a chocolate fudge cake from Lola’s cupcakes and all the guests at the party commented how tasty, moist and full of flavour it was. Thanks so much. W... Voir plus


À propos de l'entreprise

  1. Magasin de gâteaux
  2. Boulangerie
  3. Boutique de cupcakes
  4. Service de commande de repas en ligne
  5. Service à emporter
  6. Pâtissier spécialisé dans les gâteaux de mariage

À propos de Lola's - Lola's LiverPool St

Écrit par l'entreprise

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Écrit par l'entreprise

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Coordonnées de contact

  • Ticket Hall (next to visitor centre), Liverpool Street Underground Station, EC2M 7PP, London, Royaume-Uni

  • +44203 966 8927

4,5

Excellent

TrustScore 4.5 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(188)

5 899 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I had a very bad experience with Lola’s…

I had a very bad experience with Lola’s Cake. I had heard from my friend, who had registered before her birthday and bought a very large cake, that their cakes were good, so I registered as well. I even spent 5 pounds at the time of registration. But on my birthday, they told me that I couldn’t get anything because it hadn’t been a full month yet, even though I was just a week away. This was very disappointing. Even if it wasn’t a big cake, offering a small cake wouldn’t have been a difficult trick. They lost a customer, and I’m telling everyone about this very negative experience. I wouldn’t recommend Lola’s Cake to anyone because I don’t think anyone deserves to go through this.

16 septembre 2025
Logo de Lola's - Lola's LiverPool St

Réponse de Lola's - Lola's LiverPool St

Hello Ozge,

Thank you for leaving us your feedback.

I am sorry for any disappointment with this experience.

Our birthday offer is for members of our loyalty scheme and you do have to be a member of the scheme for at least 30 days before your birthday to be able to redeem the offer.

You may view our terms and conditions for the offer here https://www.lolas.co.uk/pages/love-club

I can see that you have already been in touch and discussed this with my colleague, if you do wish to discuss this any further please feel free to email us on hello@lolascupcakes.com

Best wishes,

Chloe

Noté 5 sur 5 étoiles

My favourite place for cakes

I love Lola’s cakes and cupcakes. Especially with cream cheese frosting as they are not as sweet as other frostings. It would be nice that apart of doing vegan and gluten free, if Lola can also make some cakes using natural sugars (similar to keto or paleo).

6 septembre 2025
Noté 4 sur 5 étoiles

Lots of choices

Lots of choices
With gluten free cupcakes as well
Love the points system every time you buy.
Because of the location the wifi was not good. It took me ages to log in but the lady added my points while paying which is great

7 août 2025
Noté 5 sur 5 étoiles

We went on Saturday around 5ish

We went on Saturday around 5ish. The male and female workers were great (Sirah and Daniel) and we will definitely not be buying our cakes from anywhere else moving forward.

26 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The cupcakes were ready when I went to…

The cupcakes were ready when I went to pick them up, from ordering online to pick up information was given to me in a timely manner. I had to do a bit of travelling with the cupcakes the the box that it came in kept the cupcakes safe.

20 mars 2025
Noté 5 sur 5 étoiles

Keep it UP

Updating about arrival via text messages.
perfect condition. nicely made.
off course , quality and tasty cake.

15 mars 2025
Noté 5 sur 5 étoiles

Birthday gift

Great service
Excellent birthday gift - 5 inch cake of choice chose carrot cake which actually preferred over the Red velvet cake

1 février 2025
Noté 5 sur 5 étoiles

Perfect cake

We all loved the cake — the flavour was well-balanced. I loved the ability to order different sizes to fit the number of people and also the ability to pick it up on a Sunday. It will definitely be our go-to cake from now on.

28 janvier 2025
Noté 5 sur 5 étoiles

Delicious GF and DF Cake

Easy instructions to follow to collect etc. Got the cake for my boyfriend who is gluten free and dairy free. We opted for the dark chocolate and raspberry flavour. It was lovely! Nice to have options for all dietary requirements.

22 décembre 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus