London Diamonds Official Avis 

381
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... Voir plus

Noté 5 sur 5 étoiles

I had been following LD for years on Instagram, when our time came to choose a ring I didn't want anyone else to make it! And I am thrilled with my decision. The whole process was extremely easy, clea... Voir plus

Noté 5 sur 5 étoiles

The customer service is second to none for LD and they keep delivering years later! My partner purchased my ring years ago and we am finally getting round to getting married. I message asking questi... Voir plus

Noté 5 sur 5 étoiles

You will not regret getting your jewellery designed by London Diamonds! My ring is absolutely stunning and the sparkle on the diamond is way beyond what I could have imagined and the images cannot do... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Diamantaire
  3. Joaillier
  4. Graveur sur bijoux
  5. Fabricant de bijoux
  6. Bijouterie

À propos de London Diamonds Official

Écrit par l'entreprise

Bespoke ring Quote Engagement Ring Collections Wedding & Eternity Rings Why Choose Us?

London Diamonds Official is now on Trustpilot!

Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)

London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.

The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.

London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.

In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.

We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.

We pride ourselves on being transparent and there is never any pressure or rush to commit.

We’ll be ready when you are to make your perfect bespoke diamond engagement ring.

The Perfect Engagement Ring. Without the Hassle.

Écrit par l'entreprise

No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
Just beautiful rings and the most responsive service you've ever received.

The LD Lifetime Warranty

No charges for resizing, servicing or repairs. Ever

We NEVER charge for repairs or tiny missing diamonds.

Other jewellers said we were crazy to offer this back in 2017.

Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.

90% of damaged rings are from being squashed in a door or being worn at the gym.

If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!

If your ring is not salvageable, we'll build you a new setting for what it costs us.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

381 avis

5 étoiles
4 étoiles
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1 étoile

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5,0

Tous les avis

(381)

101 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic team & company!

Thank you so much to James & all the team at LD!

I followed LD for years on Instagram and I was over the moon when my fiancée proposed with one of their rings, he said they were so helpful picking the right one! I had a gorgeous platinum ring however I have been given my late moms wedding ring after she passed which I want to use as my wedding band however it’s yellow gold. I reached out to James for some advice and he told me they could coat my engagement ring in yellow gold to match and he said they would sort it all for me with no charge, I was so happy. I sent it off to be resized also and it came back today and I couldn’t be happier! It looks perfect with my mom’s band and I can’t wait to wear them together on our wedding day. Their customer service has been outstanding and I would recommend everyone to use them! Keep up the amazing work guys :D

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

My dream ring

Thank you so much to James and team for making my beautiful ring. Honestly 5*service from our first conversation until ring collection - presented in a stunning box. Also, comes with the added reassurance of a lifetime guarantee.
K.S

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The customer service sparkles!

A massive thank you to James and LD for the most beautiful ring. It is absolutely stunning - and so shiny that I now don’t need my phone torch anymore for the dark :) Both myself and my partner are over the moon with it. Even the packaging was just lovely.

You can tell how much thought and effort goes in to every step of the process with LD. The help, advice and humour along the way has been brilliant, the service just faultless, and LD’s ethos and values shine through every communication.

We got the impression LD was going to be the right choice for us from following their insta account for a few months and they have very happily proved us right :) Thank you so much again, James and team!

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Impeccable

From start to finish, everyone involved made this happen. Left it a little late ordering before our big trip but they managed to pull it off. My partner couldn't be happier with the ring and neither can i. This is what a quality buisness looks like. Customer service and incredible items.

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent. All our questions answered very quickly and good recommendations were given.
Price and quality of the rings are excellent. We are very happy we chose London Diamonds. I will definitely recommend to friends and family
Delivery was when they said, I have a very happy wife and I’m happy as the whole buying experience was made easy

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing craftsmanship and service!

James and the team made both of our rings for our wedding and also my partners engagement ring. The rings are incredible and the service has been amazing. Nothing was ever too much at any step of the process! Would highly recommend. Thanks again!

24 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

5* Service from London Diamonds

I’ve been dealing with London Diamonds Official since 2023 when I first ordered my
Engagement ring from them. The service is 5* and the communications is 5* too. I’ve had the ring resized twice free of charge. I could not fault them, James has been a credit all throughout the experience.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Ring stone replacement and cleaning

I sent my wedding band for a stone replacement and cleaning 7 days ago via post. I received it today and omg it looks literally brand new. I regret not sending my engagement ring as well for cleaning ! I can’t wait to get that cleaned as well by LD. Both rings were purchased from them and it’s been 10/10 service since then at no extra cost! 😍 it’s been about 3years now!

15 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Really easy process and the customer service team kept me updated along the way, thanks to Miranda for dealing with all my questions. Along with that the product is amazing and looks exactly what I wanted.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

London Diamonds is a remarkable…

London Diamonds is a remarkable company. They made my fiancés engagement ring last year and the service was unbelievably good. The ring and diamond were beautiful in every sense and it was a pleasure to deal with the company. They even refurbished my fiancés late mother’s wedding ring in preparation for our nuptials with no charge. I cannot recommend them highly enough and it’s a great shame that more companies do not lead by their example.

3 juin 2024
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you so much and much appreciated

Noté 5 sur 5 étoiles

I highly recommend London Diamonds…

I cannot recommend London Diamonds highly enough!
Their service has been perfect from ordering on line through to delivery. Communications were excellent and they even managed to get it made and delivered for a special day.
Miranda has been my point of contact throughout and nothing was too much trouble. A delightful company to deal with.
Now the ring… WOW!! It surpasses my expectations and it is truly stunning! I’ll never shop anywhere else now!
Thank you London Diamonds 💎

7 mai 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you so much Corrine and so glad you loved your new ring so much, it was a pleasure to make it for you

Noté 5 sur 5 étoiles

A huge thank you to James!

A huge thank you to James, who managed to not only source me the perfect ring but also to have it delivered to me in such a tiny time frame. Exceptional service, quick, helpful responses, and the stunning jewellery speaks for itself!

6 mai 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you so much Amy

Noté 5 sur 5 étoiles

I cannot thank them enough

I cannot thank them enough. Wanted a ring to commemorate my mum who I lost and wanted a ring that sparkled like she did

Super slick process, James was beyond professional, will recommend them everywhere I can and I've had nothing but compliments about the ring

2 mai 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you so much Wendy

Noté 5 sur 5 étoiles

Sent my ring for servicing/cleaning

Sent my ring for servicing/cleaning. I dropped my ring off & they have serviced/cleaned & posted it back to my home address after only 4 days.
Faultless service from LD, very pleased! Thank you

3 mai 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you Abbie!

Noté 5 sur 5 étoiles

Definitely recommend!

Great experience and customer service!

Followed for a few years and when it was time, they were nothing but helpful!

Definitely recommend them, very accommodating even when I changed my mind halfway through the process 😅

1 mai 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you Josh, we got there in the end! Much appreciated

Noté 5 sur 5 étoiles

Cannot recommend London diamonds…

Cannot recommend London diamonds enough!!

Absolutely brilliant service, had a bespoke ring made, spoke to James throughout the whole process who was more than helpful at every opportunity possible! Thankyou to everyone at London diamonds for the craftsmanship, time and effort that was put into my bespoke ring! Cannot wait to give it to her, thankyou once again

30 avril 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you Jade and we know how much this meant to you - all the very best to you both

Noté 5 sur 5 étoiles

Quality and service is exceptional!

I have followed London diamonds for years and when I needed to upgrade my rings I knew exactly where to buy them from, the quality and value for money is un matched.

We weren’t spending the most but got treated like we were and the responsiveness and honesty was amazing!

I was dubious about buying unseen from the website but the ring was beyond my expectations it is spectacular and I can’t stop looking at it!

Thank you James and the team for a friendly /positive and seamless experience, cannot recommend you enough!

14 avril 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you so much Adam

Noté 5 sur 5 étoiles

Quite simply the best in the business

Quite simply the best in the business. Perfect rings, perfect prices and the best customer service you could ever hope for. We have been customers since 2020 and can’t fault anything. Thankyou James and all at LD!

25 avril 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

We cant ask for more than that Rachel - thank you !

Noté 5 sur 5 étoiles

Flawless experience

Great smooth experience making one of the most important purchases one will.
James was helpful and responsive. Helped pick design features and helped me realise the design goals I had for the ring. Can’t fault it tbh.

23 avril 2025
Avis spontané
Logo de London Diamonds Official

Réponse de London Diamonds Official

Thank you Rob and congratulations on your engagement, was a pleasure working with you

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