London Diamonds Official Avis 

385
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

If you're thinking about getting down on one knee and popping the question, you've found where you need to be. No hard sell, no tricks, no gimmicks. Just honest people, trying to make our mo... Voir plus

Noté 5 sur 5 étoiles

Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... Voir plus

Noté 5 sur 5 étoiles

James and the team at LD made the whole process as easy as possible and we couldn’t be any happier with the outcome! The after sales service has been just as good with it resized within a week of send... Voir plus

Noté 5 sur 5 étoiles

My boyfriend bought my engagement ring from LD and aside from the fact my ring is absolutely gorgeous, he couldn’t praise them enough - they made it as easy as possible for him and their service was a... Voir plus

À propos de l'entreprise

  1. Bijoutier
  2. Diamantaire
  3. Joaillier
  4. Graveur sur bijoux
  5. Fabricant de bijoux
  6. Bijouterie

À propos de London Diamonds Official

Écrit par l'entreprise

Bespoke ring Quote Engagement Ring Collections Wedding & Eternity Rings Why Choose Us?

London Diamonds Official is now on Trustpilot!

Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)

London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.

The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.

London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.

In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.

We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.

We pride ourselves on being transparent and there is never any pressure or rush to commit.

We’ll be ready when you are to make your perfect bespoke diamond engagement ring.

The Perfect Engagement Ring. Without the Hassle.

Écrit par l'entreprise

No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
Just beautiful rings and the most responsive service you've ever received.

The LD Lifetime Warranty

No charges for resizing, servicing or repairs. Ever

We NEVER charge for repairs or tiny missing diamonds.

Other jewellers said we were crazy to offer this back in 2017.

Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.

90% of damaged rings are from being squashed in a door or being worn at the gym.

If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!

If your ring is not salvageable, we'll build you a new setting for what it costs us.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

385 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(385)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Cannot recommend London diamonds…

Cannot recommend London diamonds enough!!

Absolutely brilliant service, had a bespoke ring made, spoke to James throughout the whole process who was more than helpful at every opportunity possible! Thankyou to everyone at London diamonds for the craftsmanship, time and effort that was put into my bespoke ring! Cannot wait to give it to her, thankyou once again

30 avril 2025
Avis spontané
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Réponse de London Diamonds Official

Thank you Jade and we know how much this meant to you - all the very best to you both

Noté 5 sur 5 étoiles

Quality and service is exceptional!

I have followed London diamonds for years and when I needed to upgrade my rings I knew exactly where to buy them from, the quality and value for money is un matched.

We weren’t spending the most but got treated like we were and the responsiveness and honesty was amazing!

I was dubious about buying unseen from the website but the ring was beyond my expectations it is spectacular and I can’t stop looking at it!

Thank you James and the team for a friendly /positive and seamless experience, cannot recommend you enough!

14 avril 2025
Avis spontané
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Réponse de London Diamonds Official

Thank you so much Adam

Noté 5 sur 5 étoiles

Quite simply the best in the business

Quite simply the best in the business. Perfect rings, perfect prices and the best customer service you could ever hope for. We have been customers since 2020 and can’t fault anything. Thankyou James and all at LD!

25 avril 2025
Avis spontané
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Réponse de London Diamonds Official

We cant ask for more than that Rachel - thank you !

Noté 5 sur 5 étoiles

Flawless experience

Great smooth experience making one of the most important purchases one will.
James was helpful and responsive. Helped pick design features and helped me realise the design goals I had for the ring. Can’t fault it tbh.

23 avril 2025
Avis spontané
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Réponse de London Diamonds Official

Thank you Rob and congratulations on your engagement, was a pleasure working with you

Noté 5 sur 5 étoiles

Fantastic service!

James and the team are absolutely brilliant and couldn’t have made it an easier and more pleasurable experience! Would highly recommend as I cannot find a single fault with the whole process.

1 février 2025
Avis spontané
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Réponse de London Diamonds Official

Thank you David!

Noté 5 sur 5 étoiles

Unbeatable customer service

I’ve had my engagement ring since 2021 and managed to badly break the band (it’s a very thin band). I sent it to London Diamonds and they managed to fix it completely free of charge and it looks brand new. Their customer service is excellent and it was back to me within a week. Thank you so much to the whole team.

16 avril 2025
Avis spontané
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Réponse de London Diamonds Official

Thank you so much and glad we could fix it for you :)

Noté 5 sur 5 étoiles

The best jewellers!

Easily one of the best jewellery buying experiences I’ve ever had! I first reached out to James and his team three years ago to design my dream eternity ring, they answered all my questions and communicating with them throughout the design process was so easy. They worked to my budget and found the best diamonds and designed the ring exactly how I wanted it. I’d never bought expensive jewellery completely through an online process before so was naturally very apprehensive, but they really put my mind at ease.

Their aftercare has been impeccable as well. Over the last few years I’ve had my ring serviced/cleaned and repaired when need completely free of cost. James and his team have been amazing and I will absolutely be a returning costumer when I’m ready for my next big purchase.

16 avril 2025
Avis spontané
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Réponse de London Diamonds Official

Thank you so much for the kind words and we will be ready when that time comes.

Noté 5 sur 5 étoiles

The Best Company!

We had our beautiful London Diamonds engagement ring for a couple of years when it had a tragic accident and had to undergo significant repair work. LD went above and beyond to look after us and completed the work to the highest of standards. My fiance was worried that it wouldn't be 'her' ring anymore but it was perfect in every way and identical to the ring she had.

In a world where quality of customer service is declining, if I could give 6 Stars to London Diamonds I would. They are truly an unbelievable company run by wonderful people.

We'll be back for our wedding bands!

Thank you LD!

10 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

A personal, attentive and caring service.

Thank you LD (and specifically Miranda for all your help). I am been thoroughly impressed from start to finish with the attentive and personal way that LD go about their work. Their offering is unique and provides great comfort to what can be a bewildering and overwhelming experience. I really felt that during the entire process that LD cared about me and my proposal plans and was able to ensure that everything was aligned to ensure everything fell into line going above and beyond when required. Thank you LD.

20 mars 2025
Noté 5 sur 5 étoiles

Excellent from start to finish

From start to finish the team at London Diamonds provided an easy and stress free process from initial enquiries to delivery and follow up contact.
As for the ring itself.... Perfection and genuinely looks even better than in the pictures.
I cannot recommend the guys at LD enough.

26 mars 2025
Noté 5 sur 5 étoiles

Simply Fantastic - Service & Quality

I highly recommend London Diamonds! My fiancé took an idea I had previously shared with him and, with the help of their extensive knowledge, expertise, and experience, turned it into a reality. They provided valuable consultation and advice on the style, carat, setting, and everything in between. Not only do they provide impeccable service, but their lifetime warranty also ensures complete peace of mind. I can't thank them enough for creating the perfect ring!

15 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best Customer Service and Product.

I cannot recommend these guys enough. Engagement ring was designed perfectly. Wedding rings absolutely gorgeous. We made an error (our fault) and they resized it, no problem at all, quickly and sent it straight back. Will be using them for all of our jewellery needs going forward.

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

A wonderful service from start to finish

Responsive and great at communicating every step of the way. I was able to take my time choosing my eternity ring woth no typical sales pressure. The ring is absolutely stunning as is the box it is presented in. I couldn't be happier with the service and the product. Highly recommend.

18 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Would totally recommend.

Web site was good for selecting ring and style. Communications and updates were good and customer service very quick to respond on a progress check when nearing the delivery window. Delivery was as expected within the time frame stated at order. Received a short video of the ring before agreeing delivery date. Packaging of item is very bespoke to the product with even a small light in the box to make the diamonds show there best quality, wife was and still is over the moon with the ring. Would I recommend, absolutely can’t fault anything about the purchase. PS Be sure of your size requirements.

5 mars 2025

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