Poor delivery, took weeks to arrive. Emailed them asking where my delivery was and was told to be moving warehouse. So there was a delay. Parcel was not delivered, so Emailed again, no reply. Finally... Voir plus
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Lisez les avis des autres
I highly recommend the London Rug Company not only for excellent customer service but for delivering on their promise. I purchased the Darby rug over a year ago and it still looks amazing. My friends... Voir plus
Ordered a Phoebe rug and a Mila large diffuser and love how they work together in my lounge. Speedy delivery for both items which arrived separately but on the same day.
Quick delivery and the rug looks lovely in our hall. Material feels solid and durable. No complaints at all.
À propos de l'entreprise
- Magasin de tapis
- Décorateur d'intérieur
- Magasin de design et de décor intérieur
- Magasin de meubles de chambre à coucher
- Magasin de meubles de salon
- Magasin de moquette
À propos de London Rug Company
Écrit par l'entreprise
SHOP LONDON RUG COMPANY CONTACT US FOLLOW US ON INSTAGRAM London Rug Company was formed as a dream collaboration between International Award winning interior designer, Dawn Ward, and one of the worlds most prolific rug manufacturers, Art Carpet.During Dawns work, creating some of the world’s finest homes and properties, Dawn has designed hundreds of rugs over the years and was delighted to form this partnership in order to bring to the market beautifully design quality rugs at affordable prices.
Coordonnées de contact
Sandscale Park, LA14 4QT, Barrow in Furness, Royaume-Uni
- 01229828568
- info@londonrugcompany.com
- londonrugcompany.com
3,8
Bien
179 avis
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Ordered a rug which was unfortunately…
Ordered a rug which was unfortunately too light, trying to return but cannot get a hold of anyone regarding instructions for the return! Shocking customer service! Sent 4 emails no reply!
23 janvier 2026
Avis spontané
I ordered a rug nearly 2 weeks ago
I ordered a rug nearly 2 weeks ago , the rug has still not arrived , it was stated the delivery time is 2-3 days , I have sent a number of emails and had no response , I am not happy with the customer service at all . There is no contact number to speak to customer service , they don’t answer emails , it’s so frustrating!
23 janvier 2026
5 stars on purchase, delivery and quality!
This is my second purchase from The London Rug company - easy to order, fast delivery and great protective packaging. The quality and gorgeousness of these rugs is insane!
2 janvier 2026
I initially intended this as a…
I initially intended this as a Christmas present, but unfortunately, the box arrived damaged. Nevertheless, I adore the fragrance and definitely plan to buy it again. I just hope future deliveries are handled with more care.
30 décembre 2025
Avis spontané
Great quality
Great quality, looks amazing in our lounge. Would definitely buy again.
24 novembre 2025
Ordering online easy / plus tracking …
Ordering online easy / plus tracking gave me peace of mind / thank you a good service all round
24 novembre 2025
Damaged box
.
It was going to be a Christmas gift but the box was badly damaged.
Love the smell etc and would purchase again.
Just hope the courier takes care with deliveries.
27 octobre 2025
Very quick delivery and beautiful…
Very quick delivery and beautiful product will definitely be ordering more.
27 octobre 2025
When given description of product on…
When given description of product on line with video true to form , loving the diffusers
27 octobre 2025
Gorgeous Rugs!
The service was flawless and delivery as expected. The quality and aesthetic of the rugs are amazing! We got the HELEN, EMMA and JENNIFER. All 3 are beautiful and elevate our spaces.
16 octobre 2025
Good service.
15 octobre 2025
First class customer service
First class customer service, top quality products - I won’t shop anywhere else for similar products. Thank you Team.
14 octobre 2025
What a gem of a business
What a gem of a business. I have been looking for a rug for my livingroom for a long time and I came across this one.
Goes perfect with my new sofas.
The choice is amazing!.
There are very few companies out there that have rugs of this quality.
10 out of 10.
6 octobre 2025
London rug company is very efficient
London rug company is very efficient, ordered rug on the Wednesday and received it on the Monday. Quality and look exceeds expectation with value for money.
3 octobre 2025
We ordered a rug in the sale and it was…
We ordered a rug in the sale and it was delivered quickly. We are really pleased with the rug. It was well packaged and looks great.
11 septembre 2025
Fabulous rug but not perfect.
Fabulous rug. Looks lovely however it does have loose threads. I contacted the company & have been told to cut them off.
This I is will do but hoping that my rug doesn’t deteriorate in time.
I have deducted stars as these items should be checked before despatch as they aren’t cheap.
11 septembre 2025
The rug is perfect
The rug is perfect. Soft to walk on, looks luxurious, delivered within a few days. Packaged well.
1 septembre 2025
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