Picked up my call straight away, and I was fast tracked through the whole process. Always knew at what stage of testing cycle was my case. Always personable. They always answered within couple of ring... Voir plus
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Lisez les avis des autres
I found London Safety Certificate through research and read that they had top reviews. My apartment door failed the fire security test so I asked London Safety if they could work to bring my door up t... Voir plus
L'entreprise a répondu
Always a great service with Home Safe. The booking process is straightforward, communication is excellent, and the assessor attends site promptly within the agreed time slot. Reports are turned a... Voir plus
L'entreprise a répondu
Mehwish , Faizan and Saif were friendly, helpful and responsive. We were able to book in gas and electricity safety certificate checks within the timeframes we needed and the team arranged for both t... Voir plus
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À propos de l'entreprise
- Maintenance immobilière
- aussi dans
- Ingénieur électricien
- Ingénieur gaz
- Inspecteur en immobilier d'entreprise
- Service d'installation électrique
- Service de protection contre les incendies
Écrit par l'entreprise
London Safety Certificate provides comprehensive safety compliance services across London, ensuring properties meet legal and safety standards. Our services include Fire Risk Assessments, EICR (Electrical Installation Condition Reports), Gas Safety Certificates, EPC (Energy Performance Certificates), Emergency Lighting Testing, PAT Testing, Asbestos Surveys, and more. With a team of certified professionals and over 12 years of experience, we guarantee efficient, reliable, and transparent service delivery to landlords, property managers, and businesses throughout London, helping them maintain safe and compliant properties.
Coordonnées de contact
252-262 Romford Road, E7 9HZ, London, Royaume-Uni
- 02081455369
- info@londonsafetycertificate.co.uk
- londonsafetycertificate.co.uk
4,7
Excellent
212 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent communication with Haroon
Excellent communication with Haroon. Thank you
4 juin 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thank you, AV! We're glad to hear you had a great experience. Haroon truly appreciates the kind words. If you ever need another landlord safety certificate or any property compliance services in London, we’re just a call away!
Cheers,
London Safety Certificate Team
Truly excellent service
Truly excellent service, from start to finish and no hesitation in recommending them. Mehwish and Haroon very professional and helpful and I will definitely be using them again.
3 juin 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Lance! We're really pleased to hear you had a great experience with your asbestos management survey in London. Mehwish and Haroon will be happy to know their support made a difference. We truly appreciate your recommendation and look forward to helping you again in the future.
Would recommend
Very happy with the service from London Safety Certifucate. Offered quick service with good communication. Got everything compliant in tight timeline for a reasonable price. Would recommend. Thanks team.
23 mai 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks a lot for your lovely feedback! 😊
We’re really pleased we could help with your fire door inspection and get everything sorted in time. Always happy to support, and we’re here if you need anything else in the future.
Thanks,
London Safety Certificate Team
Great customer service and…
Great customer service and communication. Good lead time too!
22 mai 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Aurelio! Really glad you were happy with the Asbestos Management Survey and found our customer service and communication up to the mark. Appreciate the kind words, let us know if you ever need anything else!
Cheers,
London Safety Certificate Team
Efficient service for fire safety certificate
Very efficient and flexible service, Mehwish and Haroon were quick and responsive. Engineer liaised with tenant in seamless manner. Online portal could’ve been clearer but overall great experience from start to finish.
16 mai 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks a lot, Tom! Really glad to hear you had a great experience with our Fire Safety Certificate service. Mehwish and Haroon will be happy to hear your feedback. Appreciate your note on the portal, we’re always looking to improve. If you need anything else, just let us know!
Cheers,
London Safety Certificate Team
Your engineer was very respect full…
Your engineer was very respect full very caring
I am proud to deal with your company.All my futuer business will be with you
Thank you
12 mai 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Qasir! We're really glad you had a positive experience with our engineer during the Asbestos Management Survey and Fire Risk Assessment in London. Your kind words mean a lot, and we're proud to have earned your trust. We look forward to working with you again in the future!
Cheers,
London Safety Certificate Team
Very polite
Very polite, team very experienced, very clear process for each service.
3 mai 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Stefane! We're really glad you had a positive experience with our team while we carried out your EICR, Gas Safety Certificate, and EPC for both your commercial and residential properties. Great to hear you found the process clear and the team polite and experienced. We're always here if you need anything else!
Cheers,
London Safety Certificate Team
Great service
Great service, I was very happy with how the company dealt with me! Thank you to everyone
5 mai 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much! We're really glad you were happy with the way we handled your Fire Risk Assessment and Asbestos Report. It was a pleasure working with you, big thanks from all of us at London Safety Certificate!
Cheers,
London Safety Certificate Team
Super efficient, recommend
Super efficient. Haroon came to do a fire risk assessment the day after I sent my enquiry and shared a detailed report extremely promptly.
30 avril 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much for your lovely feedback! We're really glad Haroon was able to carry out your Fire Risk Assessment so quickly and get the report over to you without delay. If you need anything else, just let us know!
Cheers,
London Safety Certificate
SCAM ARTISTS - trying to get more money off you.
*UPDATE IN RESPONSE TO THE SERVICE PROVIDER*
Unfortunately, when you have been taken advantage of by companies such as this, you have no option but to take legal action when there is clear evidence of fraud on a legal documentation. As well as customer exploitation.
Sad fact is that women often are taken advantage of in this industry and I will not apologise for standing up for myself!
I have no reason to lie and stand by my original review.
To state you stand by false data on your report is genuinely worrying, especially considering the nature of the industry.
Bottom line, they did not meet their service promise and put fake data on a legal document...
In addition, they have no provided me with the evidence I requested of the phone calls.
The independent electrician who reviewed the report said they were pretty disappointed that companies like this would provide such a report and tarnish their industry.
INITIAL REVIEW
I've had bad experiences before so before booking, I asked who would do the EICR inspection and for their qualifications.
On the day, I got a call from another person doing the inspection. I called the company and they assured me this guy had the same qualifications.
After getting the report, I noticed loads of mistakes. The guy was in and out in 10 minutes, should have expected they didn't do anything!
Asked an independent third party to review:
- falsified data: they said they checked points which have no sockets and would have needed the fascia removed,
- failed aspects which should be advisory due to no external equipment, garden or balconies
- contradictions in the report saying RCDs were missing then later reported the RCDs were checked and tested,
- reported an incorrect number of circuits in the property,
- stated a fuse code which isn't even in the property.
Of course they followed up saying additional work needs doing and given me a quote, likely expecting a single female alone to not pay attention and is an easy target.
I've asked for qualifications of the person who attended and the ones provided are not what I had agreed to prior to booking. They will not issue a refund for breach of contract and falsifying data on the report so I am now reporting them but they are ignoring my right to request data so are not only in breach of Consumer Rights Act 2015, but also Data Privacy laws (the latter of which I know comes with hefty fines!)
Bottom line, pay a little more for a reputable company and seriously, AVOID THIS COMPANY!
28 avril 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Dear Jasveen,
We’re disappointed to read your review, especially given the efforts we made to complete your EICR inspection professionally and transparently.
You booked an EICR, which was carried out by a qualified and certified engineer. Upon your request, we provided relevant credentials and identification before the visit. The inspection was completed, and a valid report was issued in line with regulatory standards.
After receiving your report, you repeatedly demanded a refund without presenting any formal evidence of wrongdoing. Instead, you made serious accusations, including falsifying data and breaching contract, without offering any technical proof or allowing us to carry out a proper internal review.
We clearly communicated that if there were genuine issues, we would investigate them fairly and thoroughly. Instead, you resorted to sending multiple aggressive messages and making unfounded legal threats in an attempt to pressure us into a refund.
We also have reason to believe that this is not the first time you’ve used this tactic with service providers. Small businesses like ours deserve the chance to defend their work based on facts, not fear or intimidation.
Our engineers follow strict procedures. We stand by the report issued and by the professionalism of our staff. We will always welcome constructive feedback, but false claims and harassment will not be tolerated.
Best Regards,
London Safety Certificate Team
Great experience start to finish
Great experience start to finish. Booking was easy, the appointment happened punctually and efficiently. When I received the report it was explained to me clearly what the next steps were. The customer experience was excellent - I was able to speak to one of two helpful advisors every time I called up who were immediately able to help me - a huge improvement on last time I did this with a different company. A big thank you to Haroon & Mehwish.
25 avril 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much for the lovely review! Really glad everything went smoothly with your Fire Risk Assessment in London and that you felt looked after from start to finish. Haroon and Mehwish will be chuffed you mentioned them. If you need anything else, just give us a shout!
Cheers,
London Safety Certificate
Great customer service and staff so…
Great customer service and staff so friendly and helpful.
23 avril 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks a bunch! Really happy to hear you were pleased with the PAT service and that the team were friendly and helpful. Give us a shout if you ever need anything else!
Cheers,
London Safety Certificate Team
Prompt Service
Harron and Asad, the business development executives, were responded well to enquiries and promptly organised the appointments for the EPC and Electrical Installation condition reports. Rizwan and Shashi carried out the tests, Both men arrived promptly and carried out the tests effectively and responded to all questions I had.
3 avril 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Mr Chitwa! Really glad we managed to get your EPC and EICR sorted quickly. Haroon and Asad were happy to get everything booked in, and Rizwan and Shashi said you were a pleasure to deal with. Appreciate your kind words - just give us a shout if you need anything else!
Cheers,
London Safety Certificate Team
Amazing service
I very happy with the service they provide me, Quick service and good customer service special. Thank you to Asad and Haroon .
3 avril 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much for your lovely review! Really glad you were happy with the landlord safety certificate we provided for you in London. Asad and Haroon will be pleased to hear your kind words. Just let us know if we can help with anything else!
Cheers,
London Safety Certificate Team
Responsive
Responsive
Available exactly when you need them
Thanks
Great service
4 avril 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Edrees! Glad you found our Landlord Safety Certificate service responsive and available exactly when you needed it. Your kind words mean a lot - just let us know if we can help again.
Cheers,
London Safety Certificate Team
quick and efficient service and…
quick and efficient service and reasonable price
very happy
29 mars 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Ishita! Glad you were happy with our quick, efficient Landlord Safety Certificate service and found our prices reasonable. Your feedback means a lot - just let us know if we can help again!
Cheers,
London Safety Certificate Team
Haroon was particularly helpful…
Haroon was particularly helpful throughout the whole process! Whilst I did have to chase for the certificate a week later, once the requested was received Haroon got it straight over to me within a matter of minutes. Very reactive!
28 mars 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much, Vicki! Great to hear Haroon was helpful and quick to respond once you got in touch. Sorry about the slight delay initially - really appreciate your patience. If there’s anything else we can help with, just let us know!
Cheers,
London Safety Certificate Team
Harmony was absolutely fantastic …
Harmony was absolutely fantastic service very patient and excellent speedy performance
26 mars 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much for your lovely review! We're delighted that Harmony provided fantastic, patient, and speedy service for you. Your kind words mean a lot—feel free to reach out if you ever need our assistance again!
Cheers,
London Safety Certificate Team
Very quick and satisfying customer…
Very quick and satisfying customer service,dedicated, reliable and treated my issue as top priority. I have had the pleasure of having Haroon to deal with my request and he has been great. Highly recommended!
24 mars 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
Thanks so much for your fantastic review! We're delighted you found our Landlord Safety Certificate service quick, reliable, and dedicated. Haroon will be really pleased to hear your feedback. Your recommendation means a lot to us—just let us know if we can help again!
Cheers,
London Safety Certificate Team
Scammers - Do Not Use
Paid for a service that didn’t receive.
I contacted this company for a fire door and electric safety assessment for my flat. The website stated that certification would be completed in 24hours and being a Friday (21st Feb), the up and coming Monday was reasonable. Had two technicians come round, when they stated they would. Great start. Things took a turn for the worse when the fire door assessor stated they were here to assess the whole flat. I told him I only asked for the front door, which he denied and said the work notes says its the whole flat. I argued with him and his office for 20minutes about this and then they stated that to do the front door would cost MORE money. Eventually, they agreed to do just the front door and left. The electrical technician was done within 10minutes and also left.
Monday came and went and no certificates. I messaged them, who then said they will be completed Tuesday. Tuesday came, nothing. I rang up and spoke to an extremely rude member of staff who said there was software issues and the certificates would be ready on Thursday. Guess what, Thursday came, nothing. After this, some more emails were sent to the company where they are stating that they are getting the certificates ready and I would get them “very soon”. I still have not received these reports (5th March) and I imagine I never will. I have repeatedly asked for my money back as there have now been multiple deadlines for my reports to be sent to me and everyone of them have been broken. They continue to refuse a refund and state that they are trying to get my certificates through. They have now gone silent.
Do NOT use this company. They are scammers and I will be trying everything I can to get my money back.
*UPDATE* - They contacted me after this review was published and stated that my reports will be released once I remove this one star review. Just reinforcing my views that this company are scammers!
21 février 2025
Avis spontané
Réponse de Home Safe Assessors Ltd T/A London Safety Certificate
We’re sorry to hear about your experience, but we need to clarify a few important details.
Our technicians attended your property as scheduled and completed both the fire door assessment and the electrical safety assessment as requested. Unfortunately, there was initial confusion regarding the scope of the fire door inspection. However, we resolved this immediately and proceeded exactly as agreed.
While there was an unexpected delay in issuing your certificates due to software issues (which we fully acknowledge and apologise for), we did actively communicate this with you. Your review’s suggestion that we refused to provide certificates or withheld them unless the review was removed is simply not accurate and does not reflect our company values.
We have since issued a full refund as a gesture of goodwill, acknowledging the inconvenience caused. We’re disappointed to see misleading statements continue despite our attempts to rectify the situation fairly.
We always strive to resolve any issues promptly and honestly, and your situation was no different. If you’d like to discuss this further, please contact us directly.
Kind regards,
London Safety Certificate Team
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