Great team service started with Laura’s help with a speedy turnaround on our quote, the stock team presenting the products to our client to view, and then Jamie doing everything possible to get the pr... Voir plus
L'entreprise a répondu
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I had an excellent product (massive 120cm by 120cm tiles) at a good price, and when there was a damaged tile (assume during delivery process) there was absolutely no quibbling, they asked to see a pho... Voir plus
L'entreprise a répondu
Very helpful when we visited the showroom, advising us what product would best suit our needs. Flexible when we changed our minds re delivery/collection. A very professional company and we are del... Voir plus
L'entreprise a répondu
Great phone service; allowing me to collect a single slab (& choose my preferred slab). Highly recommended!
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de pavage
- Magasin d'articles pour l'aménagement paysager
- Magasin de pierres naturelles
- Fournisseur d'enceintes de terrasse
- Fournisseur de pierres
Écrit par l'entreprise
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Écrit par l'entreprise
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Coordonnées de contact
Sutton Lane, SL3 8AH, Slough, Royaume-Uni
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
3 février 2026
Réponse de London Stone
Hi Nicola,
Thank you for your feedback and 5-star review.
We always value hearing back from our customers and how they found their experience with us, we are very glad to hear you appreciate the service we give from our products to the delivery of the order.
Thank you again for choosing London Stone, we are always just a call, WhatsApp or email away for any help you need in the future.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
great service charlotte was very helpful
6 février 2026
Réponse de London Stone
Good morning Robbie
Thank you for your feedback and 5-star review.
We’re really pleased to hear about the service you had from our colleague Charlotte, this will be passed on to her.
From the start of a customers journey with us by calling us or visiting a showroom to then the delivery of their chosen goods - we always strive to give the best possible advice, guidance and service to make that choice as easy as possible.
Thank you again for choosing London Stone.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great support and products from London…
Great support and products from London Stone in Bristol, along with delivery updates and a smooth delivery.
2 février 2026
Réponse de London Stone
Good morning Angela
Thank you for your feedback and 5-star review.
We’re really pleased to hear about the service you had from our colleagues in the Bristol Showroom, this will be shared with them.
We’re really pleased to hear everything went smoothly, that delivery arrived on time and in good condition, and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Diane
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Good afternoon Ilvan,
Thank you for taking the time to leave us a review and thank you again for choosing us and our materials.
We do sympathise with your concerns that you have received some chipped slabs and we do apologise for those, this is an unfortunate occurrence from time to time with any materials as something may have come into contact with that side of the pallet.
The damages you have had were brought to our attention by you and a replacement order was actioned in a speedy manner.
We do pride ourselves with our customer service and how we go about rectifying any issues that are brought to our attention by our customer.
Thank you again for you feedback and your purchase from us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Sandstone bullnoses Poor quality product
Poor quality product - do not buy your sandstone bullnoses from this company as you cannot see the product before it’s sent out and it’s expensive to return a substandard piece - in our case not a matter of strations but deep marks in the stone. This was fitted at great expense by our builders and will have to be replaced. There’s obviously no connection between the professional front men in the show room and the warehouse trying to get rid of shoddy materials and trying their luck with hapless customers.
There’s no where to leave a photo here.
11 février 2026
Avis spontané
Réponse de London Stone
Hi Sophie
Thank you for taking the time to leave your feedback. I’m sorry to hear about your experience and appreciate how frustrating this must be, especially once materials have already been installed.
This certainly isn’t the standard we aim to provide, and we’d really like the opportunity to look into this properly for you. If you’re able to, please contact me directly at daniel@londonstone.co.uk with your order details and any photos you may have, and we’ll investigate this with our teams.
We take product quality seriously and would welcome the chance to understand what’s happened and support you further.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great customer service great products
26 janvier 2026
Réponse de London Stone
Hi Marshall
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly and that you’re happy with the products you had ordered from us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Allan
Thank you for your feedback and 5-star review.
We’re really pleased to hear you had great service from us and that delivery arrived in a quick time frame for your project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service as always with prompt…
Excellent service as always with prompt delivery. I have been using London stone for many years now, from their website being a fantastic shop window for my clients to browse with an excellent range of products.
Thank you to all at London stone
Simon
SOS Gardens
19 janvier 2026
Réponse de London Stone
Hi Simon,
Thank you for your feedback and 5-star review.
We’re really pleased to hear that you continue to use us and hold our services in such a high regard.
Making sure the customer has the best experience with us from start to finish on their project is always our main aim.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good communication and delivery Driver
Good communication as usual about
Delivery times and updates.Great product in the chelmer valley clay pavers.
We asked for the smaller delivery lorry due to country lanes which turned up with an helpful
Experienced friendly driver in the pouring rain.
As usual, A refreshing experience with London Stone especially in these wet conditions.
Thankyou.
20 janvier 2026
Réponse de London Stone
Hi Ryan,
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly, that delivery arrived on time and that access was not an issue with the use of our small lorry.
If only we could help more with the weather but we are very happy to hear our driver was a friendly ray of sunshine on that rainy day.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent customer service
Nick Rixton of London Stone is an asset to them and a pleasure to deal with. He goes above and beyond. Good Customer service for me is a priority even over price. Though saying that they are still competitively priced. They look after their traders. Excellent company
6 janvier 2026
Réponse de London Stone
Hi Jennie
Thank you for your feedback and 5-star review.
We’re really pleased to hear about the customer service you received from Nick and how he helped you with all your requirements for your project, we will pass on your glowing feedback to him. Great customer service is always our main aim when we are helping our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Mangesh,
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service all round
Easy to order and our special delivery instructions were followed and the delivery was on time. Very good service all round
20 janvier 2026
Réponse de London Stone
Good afternoon Nikki,
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly, that delivery arrived on time, we always to our upmost to make sure any delivery instructions are abided by.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Mark
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly, that delivery arrived on time and in good condition, and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Supplier of porcelain swimming pool…
Supplier of porcelain swimming pool copings. Great product.
12 janvier 2026
Réponse de London Stone
Hi Mark
Thank you for your feedback and 5-star review.
We’re pleased to hear you were happy with the porcelain. If you need anything else for future projects, you know where we are.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Paula
Thank you for your feedback and 5-star review.
We’re delighted to hear you found the prices competitive and the team helpful. We hope to see you again soon.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
All very straightforward
All very straightforward - paving arrived at the right time and in good condition. I am very pleased with the result.
9 janvier 2026
Réponse de London Stone
Hi Sarah
Thank you for your feedback and 5-star review.
We’re really pleased to hear everything went smoothly, that delivery arrived on time and in good condition, and that you’re happy with the final result.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Edwin
Thank you for your feedback and 5-star review.
We’re pleased to hear delivery arrived as stated and was offloaded as required.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always happy to purchase from London…
Always happy to purchase from London Stone. Quick delivery, great range of stone, step treads, and everything you need for garden works. Quality is consistently excellent and the service is reliable. Would definitely recommend.
14 juillet 2025
Réponse de London Stone
Hi Rodi
Thank you for your feedback and 5-star review.
It’s great to hear you’re always happy purchasing from London Stone and that delivery, product range and service continue to be reliable. We really appreciate the recommendation.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good showroom and very helpful
Good showroom and very helpful. Delivery was excellent as well.
5 janvier 2026
Réponse de London Stone
Hi
Thank you for your feedback and 5-star review.
We’re pleased to hear you found the showroom helpful and that the delivery went well.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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