Great team service started with Laura’s help with a speedy turnaround on our quote, the stock team presenting the products to our client to view, and then Jamie doing everything possible to get the pr... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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I had an excellent product (massive 120cm by 120cm tiles) at a good price, and when there was a damaged tile (assume during delivery process) there was absolutely no quibbling, they asked to see a pho... Voir plus
L'entreprise a répondu
Very helpful when we visited the showroom, advising us what product would best suit our needs. Flexible when we changed our minds re delivery/collection. A very professional company and we are del... Voir plus
L'entreprise a répondu
Great phone service; allowing me to collect a single slab (& choose my preferred slab). Highly recommended!
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de pavage
- Magasin d'articles pour l'aménagement paysager
- Magasin de pierres naturelles
- Fournisseur d'enceintes de terrasse
- Fournisseur de pierres
Écrit par l'entreprise
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Écrit par l'entreprise
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Coordonnées de contact
Sutton Lane, SL3 8AH, Slough, Royaume-Uni
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dates and times always kept.
3 janvier 2026
Réponse de London Stone
Hi Derek
Thank you for your feedback and 5-star review.
We’re pleased to hear dates and times were kept as expected -reliability is something we take a lot of pride in.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great communication
Great communication, quick quote turnaround.
Customer very happy with product.
Old English clay pavers.
20 décembre 2025
Réponse de London Stone
Hi David
Thank you for your feedback and 5-star review.
We’re really pleased to hear you were happy with the communication, quick turnaround and the clay pavers. Please let us know if you need anything else.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Ian
Thank you for your feedback and 5-star review.
We’re really pleased you found the team helpful in the showroom and that your delivery went smoothly – hope to hear from you again soon!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
I recommend London Stone for your new patio
I've been using London Stone paving materials for years, I'm based in Amersham so it's quite local and their service is exceptional. The Heathstone we specified for this project is perfect... The quality, thickness and availability is all 10/10
18 décembre 2025
Réponse de London Stone
Hi Karl
Thank you for your feedback and 5-star review.
It’s great to hear Heath was perfect for your project and that the quality, thickness and availability all met expectations. We really appreciate your continued support – speak soon!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Professional Salesman
The showroom is excellent informative staff helped me choose an excellent porcelain outdoor tile. Bulk prices were really competitive.
The delivery arrived on time. All in all a great service.
17 décembre 2025
Réponse de London Stone
Hi Graham
Thank you for your feedback and 5-star review.
We’re pleased the showroom team could help you choose the right porcelain and that pricing and delivery all went smoothly. If you need anything else – you know where we are!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi there
Thank you for your feedback and 5-star review.
We’re glad you found the team helpful and that collection went smoothly – let us know if you need anything else!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Nicky
Thank you for your feedback and 5-star review.
We really appreciate you taking the time to share your experience – look forward to hearing from you again.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Knowledgeable and helpful
Extremely knowledgeable salesperson and helpful customer service
4 décembre 2025
Réponse de London Stone
Hi Beth
Thank you for your feedback and 5-star review.
Great to hear you found the salesperson knowledgeable and our customer service helpful - get back in touch if you need anything else.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Nick Rixton The Legend.
Nick Rixton from London Stone has been an absolutely fantastic rep to deal with. I can’t rate him highly enough. He is a crucial and reliable asset to our business to ensure the cogs keep rolling the right way. Thank you Nick.
3 décembre 2025
Avis spontané
Réponse de London Stone
Hi Jude
Thank you for your feedback and 5-star review.
Nick will be delighted to hear your comments — we really value the partnership and are glad he continues to support your business so well! Look forward to hearing from youagain soon!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Jo
Thank you for your feedback and 5-star review.
We’re pleased to hear everything was delivered on time and that the team made the experience a positive one.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good quality stone and looks lovely…
Good quality stone and looks lovely but 3 were broken which was discovered as unpacking them and at £30 each was a big hit to take. Fortunately the builder could use them in places.
2 décembre 2025
Réponse de London Stone
Dear Kathy,
Thank you for the review.
We always recommend ordering with 10% wastage to allow for any breakages or cuts required to the stone. It is most often that case that you will need to make cuts to get the patio to fit the space as required during installation.
If we can be of any further assistance please let us know.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service
Great service! Asked all my queries fast and item was as described. Great quality!!
2 décembre 2025
Réponse de London Stone
Hi there
Thank you for your feedback and 5-star review.
We’re glad your questions were answered quickly and that the product quality met expectations. Please get in touch if we can help further
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Steve
Thank you for your feedback and 5-star review.
We’re pleased the team were helpful during loading and collection.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Absolutely disgusted
I paid for hand picked stones , as they were for my fireplace, there is not one single stone that is not chipped or broken or with huge lumps out of them,they were just thrown in a wooden pellet, not even placed in it ,to say I am disappointed is a gross understatement, I haven’t bothered the phone and complain as they were on the drive for a week before I even brought them indoors, which is when I noticed what a terrible condition they were in, I would never recommend or buy anything from this company again
28 novembre 2025
Réponse de London Stone
Good afternoon Jacqui,
Please accept our sincerest apologies for the delayed reply to your review.
We are very sorry to hear of the issue you have had with the materials you have received.
To enable us to look into this further, would you be able to please reply to the following email address with images of the damages you have had?
Middlesex@londonstone.co.uk
We will endeavour to look into this matter further once we have the images from you.
We do pride ourselves on our customer service whenever an issue or problem is reported to us by our customers, without reporting this directly to us, it hasn’t allowed us the opportunity to fix and resolve the problem with you.
We look forward to hearing from you.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Professional service.
Informative advice, professional approach, great variety of products, reasonable prices, and, most of all, punctual delivery.
25 novembre 2025
Réponse de London Stone
Hi there
Thank you for your feedback and 5-star review.
We’re pleased our advice, product range and punctual delivery worked well for you - let us know if we can help further.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Joss
Thank you for your feedback and 5-star review.
We really appreciate the support and are always happy to help.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
ALondon stone delivered on time…
As ever London stone delivered on time very pleasant driver product all perfect. As ever Jamie Norris delivers. 😇😇😇😇⭐️⭐️
25 novembre 2025
Réponse de London Stone
Dear Neil,
Thank you for the review.
We’re glad to hear that you love dealing with Jamie. Please let us know how we can make your next experience a 5-star one – we’d love to assist you again in the future.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always a please to deal with
25 novembre 2025
Réponse de London Stone
Hi Jason
Thank you for your feedback and 5-star review.
We appreciate you taking the time out to do so, and thank you for the kind words - hope to hear from yuou again soon!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Alex
Thank you for your feedback and 5-star review.
We’re pleased you like our products and service - happy to help!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Réponse de London Stone
Hi Mrs Marston
Thank you for your feedback and 5-star review.
We’re pleased you found the service and staff helpful - hope to hear from you again soon!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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