LOOK OPTIC Avis 401

I love my Muse progressive readers and get so many compliments when I’m wearing them, so I was devastated when one of the lens popped out…I reached out to customer service-their reaction time was expedient, and the results were above & beyond my expectations…super!

I had messed up and ordered the regular readers not realizing that the progressives were really what I wanted. Customer Service members, Kiki and Andy, were so helpful and made everything seem easy. I am exchanging my readers for progressives and I can't wait to see how much more I love them!

I love the styles offered and the excellent customer service. Muse is my favorite. Compliments all the time!

I've purchased at least 3 pair of readers from Look Optic. I love the quality and style they offer. I'm always hearing "Love your glasses. Those are readers??!!" The one time I had an issue (when a screw came out) I received excellent customer service to resolve it. The way they handled has made me the loyalest of customers!

Very prompt and helpful customer support!

I had a great experience with Look Optic’s customer service. I accidentally ordered the wrong pair of glasses and didn’t realize it until after I placed the order. I contacted their support team, and they were incredibly easy to work with and very helpful. They quickly corrected my order before it shipped, which saved me the hassle of returning and reordering. It’s refreshing to deal with a company that responds quickly and genuinely cares about helping their customers. Highly recommend!

I gave a 4-star based on my experience. "A single approach does not fit everyone." I ordered my glasses the end of December, 2025. It took a few emails of reaching out before my FSA issue was finally settled on March 12th, 2026. I fully take the blame with the issue of ordering the wrong glasses. I will certainly know better next time. And, yes! There will be a next time. I highly recommend Look Optic for your next pair of Progressives.
Thanks Andy, and your Team for all your help!

Very friendly, fast and expert service. Name brand frames comparative prices with the mass handling stores with non-brand name optics. I highly recommend them.

Len Birarda

I purchased multifocal eyeglasses from Look Optic in January 2026 for $89. When I received them, I tried to get accustomed to the multifocal part for ten days, after which I asked to return the. I returned them and paid for the return at UPS, Almar Center, Santa Cruz, CA. UPS said Loop Optic would receive the return in two days which would have been February 2nd. Loop Optic is claiming they never received my return, which UPS said they must have. Loop Optic is refusing to refund my $89.

Great customer service. Quality product. Thank you Look Optic

Excellent return help from Kiki and Andy, very kind and understanding!

I placed an order and the post office returned it to Look Optic. When I called and left a voicemail with Look Optic’s customer service, I received an email almost immediately offering to replace the items.

Excellent customer service. Great quality for the price. Loved the style, fit, sharpness of magnification, comfort level.
Wish there were more color options for Diane Keaton.

I love Look Optic. Their products are quality products, very stylish, comfortable and worth the value. The company is very receptive and provides fantastic customer support. I highly recommend their products and company.

Fabulous Customer Service!!!
Quick, efficient whether by phone or email. I do not yet have my final pair of glasses, so I cant review them as yet, but I love the available styles and colors. And Look Optic is working with me to get just the right fit.

Good customer service and responsive to my emails. Somehow my glasses didn’t make it to me and the resolution was quick. I love the glasses. They are the progressives and I wasn’t sure if I’d like them. They are great to wear, being very lightweight and very stylish!

Andy was very helpful with resolving my issue. He communicated with me by email every step of the way until completion.

Great customer service and great products! I highly recommended look optic progressive glasses. They are the best quality and the customer service is excellent!

Once I notified Look Optic that I didn’t receive my glasses their customer service was exceptional!! They sent me a new pair through UPS.

My experience has been seamless from start to finish let alone the order item is Amazing! Their customer service is simply superior - Andy provided me with top notch service.