LOOK OPTIC Avis 401

My order got lost. However, I wrote in and Andy came back right away and had another order shipped right away! The company has good ethics and great customer service.

Replacement of glasses under warranty is much appreicated!

I adore these glasses. They are so chic and perfectly functional that I didn't want to take them off after they arrived. I originally ordered regular readers, but after receiving a personal note from the Look Optic team I thought to ask if they could switch me to progressives. The communication was on point and they made the switch without it creating a hassle for either side. I'm so glad I got the progressives because the lenses are oversized (very cute), which means I can see everything far away and get a secret assist for reading. 5/5, would recommend!

I loved my frames, but I accidentally purchased the wrong lenses. My first POC was an AI bot, which made for a prompt response. Because I made a mistake with the exchange, I had to speak to a human. The person handled my exchange quickly and fairly. I was incredibly satisfied. I'll look the Lookoptic first for new readers! The products are quality and stylish and the customer service is top-notch. What else can you ask for? :)

Impressed! While I cannot speak to the product as it is en route, the customer support I received was prompt, courteous, personal, and helpful!

Prompt reponse from Customer service to inquiry about shipping. Very happy with glasses. I had wanted a different color but there was no option for that color in the try online feature and I wanted to see what they looked like before purchasing.

Your customer support team is amazing and available for support what seems to be 24/7 to help resolve all issues. You are one of the few company that stands behind their product and truly helps your customers have a positive experience leading to return purchases and referrals to others! Thank you for your assistance!

Great glasses and awesome customer service. Highly recommend.

Glasses got lost. I did get a refund. Then they came finally but after i had to buy others to fulfill need. Waiting for label to send back. I did not like the fit once they arrived. I have a bit of a high bridge and when i look down to page to read there is a big gap so I cannot read with them. Also, with readers i often put them up on head like headband like if i have to walk down stairs. They do not stay on head and fall off when i look down. I do better at the dollar store for readers.

I ordered 1 pair to try. They sent and charged me for two. They did not work well and did not look the way they did on the websites virtual mirror. The return process was frustrating and they h charge a 40% restocking fee. This company is a scam! Avoid it.

The only thing good is the packaging. The glasses are terrible.

It takes forever to get your order. I still haven’t received it and they do not respond to an inquiry. Horrible company

Don’t buy these glasses!! They are expensive and they claim that you can bend and adjust them easily. That is false advertising! When you try to bend them to adjust them they snap!!! But Peepers brand instead!!

These glasses are well made and really helped me see close up and far away. Unfortunately, after cataract surgery, I found out that I have astigmatism which required me to have a prescription. Look Optic was very understanding and immediately issued me a refund. I highly recommend Look Optic for any of your post cataract vision needs.

**** UPDATE: Look Optic customer service was amazing and made this right. They replaced my glasses quickly and I do not have enough good words to say about how responsive they have been. 5 stars!!!

Ordering process was easy and I was super excited to receive my glasses. However, I’ve had them for only a few weeks and they’ve already broken. While taking them out of my purse, the temple bacame caught in the zipper and while trying to undo it, plastic piece broke at the hinge. Plastic is very light weight and flimsy. Disappointed as I was super excited about them and loved them up until that point. For the price, I expected a higher quality product.

No problem adjusting to these great glasses.

They kept me up
To date on shipping. Also e-mail stating I have to get used to using them.

Best progressives, great style , great customer service . Happy customer

Love these glasses. They are lightweight and look great.