Ordering was simple and easy, the prompt service and dispatch of goods was absolutely outstanding, my order arrived very quickly was complete and well packaged. Amazing service and quicker than any de... Voir plus
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Lisez les avis des autres
Everything from placing the order to delivery and quality of the bib knicks was top class. The delivery from Italy to Queensland, Australia was quicker than the postage service within Australia. Would... Voir plus
I was unsure about using a European supplier from Australia but in the end they were the only place for the product I was after. Would definitely use Lordgun again. Postage service was very rapid and... Voir plus
Product was advertised as available, and delivery would be in a few days. That wasn’t the case. After I paid for it they advised they were sourcing it, which took a couple of weeks. Delivery then... Voir plus
L'entreprise a répondu
4,3
Excellent
59 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience
I was able to locate a hard to find crank set, and it was on special; my online experience was seamless, and it arrived promptly.
28 février 2026
Avis spontané
Great Services
I have always had quick service from Lordgun and received my orders ontime.
4 février 2026
Avis spontané
Legends
Legends, they sent the bike chainring in record time to Australia for my competition.
Thanks, guys.
Cheers.
27 décembre 2025
Avis spontané
Have ordered twice from Lord Gun - will use again
Have ordered twice from Lord Gun - and will always try to support local (Australian) company - but low or no stock here and available from Lord Gun - no hesitation to use again. Genuine products and website that tells you what is in stock, fast post and delivery to Australia with excellent communication on order processing.
20 janvier 2026
Avis spontané
I ordered bike parts from Italy & the…
I ordered bike parts from Italy & the East Coast of Australia on the same day. The parts came from Italy (to Western Australia) 4 days faster. Would use these guys again in a heartbeat!
25 septembre 2025
Avis spontané
Service was great
Service was great. I purchased a Prologo carbon rail saddle and it arrived to my address in Melbourne Australia, really quickly with excellent tracking. All up a really good service that exceeded my expectations.
3 décembre 2025
Avis spontané
First time order from Lordgun
Ordered from Lordgun (Italy) I live in Australia and received order about 5 days later. Great service. Pricing from company is also good. The only irritating thing is the checkout system. I had to enter my details twice as this is they way it's designed. Definitely buy from Lordgun again.
20 novembre 2025
Avis spontané
Worst company ever, scam
Worst company ever, it’s a scam, you will lose your money.
1 août 2025
Avis spontané
Réponse de Lordgun
Dear customer,
thank you for placing feedback.
Please be advised that if the parcel was marked as delivered and is now missing, you are required to contact your local police department to report the incident.
The courier has correctly delivered the parcel and therefore we cannot file an issue with them.
You have also stated in the email you wrote us that from the CCTV footage at your address you can clearly see that the driver has dropped the parcel, but that later an individual took it away with him.
If it is possible for you to download such footage, we recommend you to show it to the police when you contact them to file a complaint.
Kind Regards
Lordgun Team
High quality product as per…
High quality product as per description. Super fast shipping and very well packed. Highly recommended and will by from again.
19 juillet 2025
Avis spontané
Great service very quick delivery…
Great service very quick delivery tracking was perfect. Thanks.
23 avril 2025
Avis spontané
Wouldn’t use this company again
Wouldn’t use this company again. Ordered cycling shoes that didn’t fit and were given no option to exchange for a bigger size. Paid over $60 in postage and then got charged multiple fees to returns shoes. Ended up loosing close to $200
10 décembre 2024
Avis spontané
Réponse de Lordgun
Dear customer,
thank you for contacting us and sending us feedback.
Unused products can be returned within 30 days from delivery. Unfortunately we don't have an exchange option, only a refund is possible (voucher for EU countries). Shipping fees for returns are at the client's expense.
In case the customs charge fees on the parcel, these are at the customer's expense as well. Custom charges are later deducted from the refund amount.
https://www.lordgun.com/help/returns-and-refunds-outside-european-union
Kind Regards
Lordgun Team
Excellent online purchases.
Excellent place to buy parts and riding kit shipped to Australia.
1 décembre 2024
Avis spontané
Great range, super fast shipping!
Great range, easy transaction, super fast shipping to Australia.
15 janvier 2025
Avis spontané
Sham seller. deceptive
All their products are well priced to hit google results, but the company scams buyers by MASSIVELY inflating shipping fees.
This is likely against the law and should be reported.
2 décembre 2024
Avis spontané
Réponse de Lordgun
Dear customer,
thank you for contacting us and sending us feedback.
We are a company based in Italy and all shipments are sent from here.
Unfortunately, we currently do not have any cheaper offers from the courier company to ship parcels to Australia. We would like to point out that delivery prices are decided by the courier and not by Lordgun.
The courier prices you see in the shopping cart are the best offers we can provide at the moment.
Kind regards
Lordgun Team
Return/exchange impossible from Australia
Lordgun will use every trick in the book to avoid processing a legitimate return request from Australia.
1 août 2024
Avis spontané
Réponse de Lordgun
Dear customer,
thank you for contacting us and sending us feedback.
You sent us a return request stating that a product of the wrong size has been sent to you. The request has been rejected, as for issues with orders it is necessary to contact our customer service through email.
We requested you to put the item in a parcel and provide us weight and size so that we could create a shipping label, however to date we didn't receive response.
Kind Regards
Lordgun Team
I was a little reluctant about buying a…
I was a little reluctant about buying a bike from overseas but my bike only took a few days to arrive (once shipped, it was a model on backorder), very happy. I even ended up with a upgraded one from what I ordered (Cannondale upgraded the specs I'd say)
11 septembre 2024
Avis spontané
Service as expected, great price too
I needed a SRAM power meter crank for my new gravel bike. None were available in Australia so I returned to Lordgun and had it delivered to my partner who was on holiday in Portugal. All worked seamlessly, package was delivered on the day it was promised. Price was pretty good too.
29 août 2024
Avis spontané
Ordered nytron helmet price great…
Ordered nytron helmet price great package delivered in no time at all a with no damage great company a easy to deal with
10 juillet 2024
Avis spontané
Ordered a Camelback MULE waist/ bum bag…
Ordered a Camelback MULE waist/ bum bag style hydration pack in blue with orange highlight. Delivery was quick, product was new and in excellent condition. Would totally use Lordgun again
7 juin 2024
Avis spontané
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