Lottoland Avis 

6 021
•
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give a zero i would, trying to withdraw £60 they want bank statements and photos of passport/driving licence NO SCREEN SHOTS!! Avoid using this online site at all, believe me ive used 90... Voir plus

Noté 5 sur 5 étoiles

I enjoy playing with Lotto land because it’s really easy to use and doesn’t just take ur bets but gives back in many ways I have had free spins and bonus deposit matched and lots of other offers sti... Voir plus

Noté 1 sur 5 étoiles

DAS SCHLIMMSTE CASINO WHAT EVER, bittet mit freundlichen gesten und diversenJackpots, Auszahlung wird mit Zeitraffer definiert, AUSZAHLUNG ODER NICHT, Finger davon. Habe mehr von Echten CASINO als di... Voir plus

Noté 1 sur 5 étoiles

Zero is the review rate of this gambling site. I have a withdrawal and it took ages to arrive in my account. Stafff not handling my case properly and I am annoyed and disappointed.

À propos de l'entreprise

  1. Fournisseur de loterie
  2. aussi dans
  3. Casino en ligne

Informations provenant de diverses sources externes

At Lottoland, you can bet on the outcome of the biggest and best lotto draws the world has to offer.


Coordonnées de contact

Information importante

2,2

Bas

TrustScore 2 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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2,2

Tous les avis

(6 021)

309 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Stay well away people very bad company

Stay well away people very bad company
Let me deposit £28k over a year no safety gambling nothing said shocking site
Look at there reply stay away people con artists and no care for anyone

1 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Luke, thanks for your review. I’m sorry to hear you’re disappointed with your experience. We always aim to provide support and guidance to all our players, and responsible gambling measures are in place as part of our standard procedures.

If you have any specific concerns about your account or activity, please contact us through our official support channels and we’ll be happy to review your case.

Noté 1 sur 5 étoiles

Absolutely shocking site

Absolutely shocking site
£180 deposit £30 dead spins and 50p line pays and Eventually got a bonus won £8!!!!
Not happy very bad rtp they on the take take like most the sites now.
Been having a gamble for years now and this was good now it's turned bad just like the others,I recommend to save your money dont use these scammers!!!!

1 mars 2026
Avis spontané
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Réponse de Lottoland

Hi John, thanks for taking the time to leave your review. I’m really sorry to hear you feel this way, that was never our intention. Please know that all our games come from certified providers and are regularly tested for fairness. While we can’t discuss account-specific details publicly, you’re very welcome to contact our official support if you’d like us to check your game logs or review your sessions, and we’ll make sure your concern is looked at carefully.

Noté 1 sur 5 étoiles

Avoid - really recommend playing elsewhere.

We all know the script, gamble, expect to take a loss, but this beyond a joke.
Slots are heavily capped. All games follow the same pattern, small win, not enough to make you want to cash out, but enough to keep playing, then nothing but losses. The scatters rarely trigger and when they do the pay outs are small or nothing.
If you are playing slots go to another website and at least you may get some more enjoyment out of it.
Im sure the standard response will consist of RTP's and supplied by reputable games companies, but its BS. Having played across multiple different websites this is by a far and wide the worst website to play slots on.

27 février 2026
Avis spontané
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Réponse de Lottoland

Hi, I’m sorry to hear you feel this way, that was never our intention. I understand your frustration and would like to clarify that all our games are from certified providers and operate under strict regulatory standards.
While we can’t discuss specific account details publicly, please contact our official support channels directly. I’ll ensure someone reviews your feedback and looks into any concerns you may have.

Noté 5 sur 5 étoiles

Very helpful support staff when all the…

Very helpful support staff when all the issues happen

27 février 2026
Avis spontané
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Réponse de Lottoland

Hi Mitch, thanks for your kind feedback! We’re so glad our support team was able to assist you. Your satisfaction means a lot to us!

Noté 1 sur 5 étoiles

Euromillions you will have no millione maker code

So i didn't know this but if you play on lotto land you will get no exstra chance to win because you will pay same as everyone else but you will have no million maker code , why ? Because lottoland is third party company and not direct company. So if you wann play any game ,play in legit site otherwise it will rob your chance to win. Like national lotery is one where you can play.

24 février 2026
Avis spontané
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Réponse de Lottoland

Hi Liene, I’m really sorry to hear you feel this way — that was never our intention. I understand you feel misled and I’d like to help clarify the situation, I ask you to please contact us by Live Chat and I’ll ensure that someone reviews your complaint fairly.

Noté 1 sur 5 étoiles

I have been gambling for over 35 years terrible firm

I have been gambling for over 35 years. I have never come across as bad a comoany as this. They shut my account no explanation at all. Theyve withheld nearly 200 pound from me. Completely disgusting behaviour. Ive sent them my bank statements and proof of address(driving licence) and nothing. From what i am reading this is a common theme. Just horrible. I am going to make a complaint to the gambling commission. Its one big scam

14 février 2026
Avis spontané
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Réponse de Lottoland

Hi Robert, I’m really sorry to hear about your experience — that was never our intention. Sometimes, for security purposes, additional verification is needed even after documents are sent. Please contact us via our official support channels or Live Chat, and we’ll review your case and work to sort this as quickly as possible.

Noté 1 sur 5 étoiles

1-star review – Lottoland.co.uk – Avoid at all costs

I was on GamStop in the past, but that self-exclusion ended more than a year before I ever signed up to Lottoland.co.uk. When I registered with them, I had to go through their verification process and literally proved I was no longer on GamStop — they accepted my documents, let me deposit, play for nearly 2 full years, take part in draws, win small amounts, withdraw a bit here and there. Everything was completely fine for that entire time.
Then suddenly, out of the blue, they closed my account claiming I was “currently registered with GamStop”. Absolute nonsense. My GamStop had expired over a year earlier, and they themselves had already verified and accepted that fact when I first joined.
I demanded they return all my deposits (several thousand pounds over the two years) since they were wrongly shutting me down. Instead of refunding anything meaningful, they slapped their own 6 month exclusion on the account no proper explanation, no real right to appeal, just “you’re out for 6 months now”.
After those 6 months passed, I tried to reactivate / reopen the account. Guess what? They immediately hit me with the same lie again: “You are on GamStop, cannot play”.
They already knew my GamStop was long expired because they let me join and play for years after it ended. They verified it at signup. Now they’re pretending it’s active just to keep me locked out permanently and keep hold of my money.
This is straight up deceptive. They happily took my deposits for two years while I was clearly off GamStop (as proven), then used a fake “active GamStop” excuse to close me, self-exclude me, and block me again after their own exclusion ended. Customer support gives scripted garbage responses, never escalates, never corrects their obvious mistake or lie.
Bottom line: Lottoland.co.uk will happily take your money for years, then invent reasons to lock you out forever and refuse to refund what you put in. They ignore their own verification history and gaslight you about GamStop status they already confirmed was clear.
Avoid this site completely. There are better lottery platforms that don’t pull shady exclusion tricks after they’ve milked you dry.
Total scam vibes. 0/10. Do not trust them with a single penny.

7 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Callum, I’m really sorry to hear you feel this way — that was never our intention. I understand you feel misled and I’d like to help clarify the situation. While I can’t discuss specific details here, I ask you to please contact us by Live Chat and I’ll ensure that someone reviews your complaint fairly.

Noté 1 sur 5 étoiles

Terrible- scam

Terrible; small win paid out straight away, £900 withdrawal and not had it, 24/7 support apparently but live chat not available & no other way to contact other than make a ticket which has no response, will be taking legal action

14 février 2026
Avis spontané
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Réponse de Lottoland

Hi Laura, I’m really sorry to hear you feel this way, that was never our intention. I understand your frustration and would like to help clarify the situation. While we can’t discuss specific account details publicly, please contact our official support channels directly. We will ensure that someone reviews your complaint fairly and as a priority.

Noté 1 sur 5 étoiles

Bad casino stay away from them

14 février 2026
Avis spontané
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Réponse de Lottoland

Hi Hidayat, thanks for your review. I’m sorry that your experience wasn’t what you hoped for. Gambling always carries risk and sometimes things don’t go our way. If you wish, we can check together whether there’s been any issue on our side or the games — please reach out our official support and I’ll help you raise a review of your recent sessions.

Noté 1 sur 5 étoiles

I had no issues depositing and playing…

I had no issues depositing and playing on this site and was allowed to deposit over €5,500 without any restrictions. Everything changed the moment I won and requested a withdrawal of €5,284.57.

Within minutes of requesting the withdrawal, my account was suspended for “age verification”, despite the fact that I am 32 years old. I immediately provided all requested documents multiple times, including my passport, Maltese residence card, and utility bill as proof of address.

For over 10 days, I repeatedly contacted customer support and sent emails, but received no replies to emails. When I did manage to reach customer service, the responses were rude and unhelpful, with no clear explanation other than being told to “wait.”

Last night, I discovered that my account had been completely closed without any notice or explanation, and my withdrawal remains unpaid.

I have kept full proof of all my attempts to communicate and provide documents. Allowing a player to deposit and play, then suspending and closing the account only after a withdrawal request, is unacceptable.

I am now escalating this matter to the Malta Gaming Authority.

I would strongly advise others to be cautious

4 février 2026
Avis spontané
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Réponse de Lottoland

Hi Alek, thank you for taking the time to share your experience. I’m genuinely sorry to hear how frustrating this situation has been for you.

Please understand that verification checks may be required at certain stages of an account’s lifecycle, even if documents have been provided previously. In some circumstances — in line with our regulatory and compliance obligations — we may need to request updated or additional documentation. These measures are in place to ensure the security of accounts and to comply with applicable regulations.

We’re sorry to hear you felt our communication was unclear or delayed, that’s certainly not the level of service we aim to provide.

While we’re unable to discuss specific account details on a public platform, we would very much like to review this matter for you as a priority. Please contact our official support channels, and we’ll ensure that a senior member of our team looks into your case thoroughly.

We appreciate your patience and the opportunity to resolve this properly.

Kind regards,

Noté 1 sur 5 étoiles

I use Lottoland all the time as my main…

I use Lottoland all the time as my main gambling site. Unfortunately my bank account got closed and restricted when I was waiting for a payment.withdrawl gojng in. The payment is now on hold. I’ve opened a new account and have sent 3 emails with details. Then u ask for a statement. That’s been sent. When I explained I had a no bank the support emailed me back every day. Soon as I get an account and want my money I’ve had no reply in 4 days. The phone number is always closed. Such a shame I’ve used this site for 6/8 years never again

4 février 2026
Avis spontané
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Réponse de Lottoland

Hi Dale, thanks for your review. I’m sorry to hear you had trouble withdrawing your money with us. We can’t discuss specific details here but you can contact us by Live Chat and we’ll be happy to get this sorted as soon as possible.

Noté 5 sur 5 étoiles

Great customer servise and great…

Great customer servise and great bonuses. Top games and slots

11 février 2026
Avis spontané
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Réponse de Lottoland

Hi Ismail, thank you for the wonderful feedback! We're thrilled to hear you're enjoying the customer service and bonuses. We appreciate having you with us!

Noté 5 sur 5 étoiles

I was very sceptical as reviews so bad…

I was very sceptical as reviews so bad but withdrawel took bout ten days but got it into my account this morning

10 février 2026
Avis spontané
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Réponse de Lottoland

Hi Olive, thanks for sharing your experience! We’re happy to hear your withdrawal was processed successfully. We really appreciate your trust and patience!

Noté 4 sur 5 étoiles

Good variety,selection of slots

Good variety,selection of slots, and lottos from different countries all in one place. I like this site games don't buffer and appear stable.
I would have given 5 stars, however you have to wait the following day, around midday for any withdrawals to be paid back into you bank, which I don't really understand why they can't pay immediately like other casino sites.

31 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Lottoland is corrupt they are…

Lottoland is corrupt they are manipulative they disable your checkout when they see you are playing a better odds to win this has happened to me .they will allow you to make deposit and will not let you buy a ticket so Please do not be a fool to deposit any large sum on Lottoland they will manipulate you to only loss that money.There is no reason to fall for the tricks do not pretend to pay attention when you know you are just making a fool out of innocent people who think there want to play a fair game to win. I am not the First person to experience this So we have to let this out there so people don't fall victim to. I have had countless live chat sections with your team and it has only been the same fraudulent acts of pretending the world will know of you and Please if you want to Play any lottery away from your country Do not use Lottoland. Try as much as possible to find a friend in that country to help you buy a ticket that is the best way out.Lottoland is only pretending to serve you when you win but that is not true they only want your money and if you even win per chance they will block your account and never pay you. So stay away and use a friend to help you buy your ticket

29 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Anthony, I’m really sorry to hear you feel this way — that was never our intention. I understand you feel misled and I’d like to help clarify the situation. While I can’t discuss specific details here, I ask you to please contact us by email or Live Chat and I’ll ensure that someone reviews your complaint fairly.

Noté 1 sur 5 étoiles

What ive read on trustpilot i will not…

What ive read on trustpilot i will not open a acc with them see this all the time its so wrong if we did this you will be in court asap its about time the law takes them to court and get the money back

30 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Paul, I’m really sorry to hear you feel this way —While I can’t discuss specific details here, I ask you to please contact us by email or Live Chat and I’ll ensure that someone reviews your complaint fairly.

Noté 1 sur 5 étoiles

Untrustworthy company the pretend to…

Untrustworthy company the pretend to help customers making big deal above customers spending after it suspended accounts not way to trust honestly the reputations getting worse
0 start 1 start it too much

30 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Carlos, I’m really sorry to hear you feel this way — that was never our intention. I understand you feel misled and I’d like to help clarify the situation. While I can’t discuss specific details here, I ask you to please contact us by email or Live Chat and I’ll ensure that someone reviews your complaint fairly.

Noté 1 sur 5 étoiles

The new updated app is fine but the…

The new updated app is fine but the emails you receive when you buy a ticket no longer tells you which draw that email relates too. Which is Frustrating.

26 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Tejal, thanks for your review. We’ve recently updated the design to give it a more modern look, so it’s possible this change may have been missed. That said, we really appreciate you taking the time to provide feedback, and I’ll be sure to pass your comments along to our design team for consideration.

Noté 2 sur 5 étoiles

This episode of me winning 831 quid I…

This episode of me winning 831 quid I eventually got a call from them this morning 🌄 thankfully I have been given my winnings so that's I won it on the 5/01/26 & just got it in my account great result thankfully 👍

5 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Ronald, thanks for your review. We’re glad to hear you received your winnings and everything was resolved! We understand the delay must have been frustrating, and we appreciate your patience. Congratulations on your win!

Noté 1 sur 5 étoiles

Joke of a company

Absolutely disappointed, I placed a £20 deposit on this site and I won £80 withdrawing £80 which 6 days later still isn’t in my bank. I go to log on account and wow to my shock they have closed my account , sends a email regarding this and they ask for every possible id passport pic of me holding passport , letter , bank statement etc etc .
This is so frustrating all I want is my winning . Absolute joke of a company would highly avoid at all cost

22 janvier 2026
Avis spontané
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Réponse de Lottoland

Hi Lisa, thanks for letting us know how you feel. I’m sorry to hear you’re upset about the delay in receiving your winnings. While we can’t discuss specific details here, you can contact us again by email or Live Chat, and we’ll be happy to review your withdrawal and help resolve this as quickly as possible.

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