Lottoland Avis 

6 021
•
TrustScore 2 sur 5

2,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give a zero i would, trying to withdraw £60 they want bank statements and photos of passport/driving licence NO SCREEN SHOTS!! Avoid using this online site at all, believe me ive used 90... Voir plus

Noté 5 sur 5 étoiles

I enjoy playing with Lotto land because it’s really easy to use and doesn’t just take ur bets but gives back in many ways I have had free spins and bonus deposit matched and lots of other offers sti... Voir plus

Noté 1 sur 5 étoiles

DAS SCHLIMMSTE CASINO WHAT EVER, bittet mit freundlichen gesten und diversenJackpots, Auszahlung wird mit Zeitraffer definiert, AUSZAHLUNG ODER NICHT, Finger davon. Habe mehr von Echten CASINO als di... Voir plus

Noté 1 sur 5 étoiles

Zero is the review rate of this gambling site. I have a withdrawal and it took ages to arrive in my account. Stafff not handling my case properly and I am annoyed and disappointed.

À propos de l'entreprise

  1. Fournisseur de loterie
  2. aussi dans
  3. Casino en ligne

Informations provenant de diverses sources externes

At Lottoland, you can bet on the outcome of the biggest and best lotto draws the world has to offer.


Coordonnées de contact

Information importante

2,2

Bas

TrustScore 2 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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2,2

Tous les avis

(6 021)

309 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I put a bet on and it states on the bet…

I put a bet on and it states on the bet if your team goes ahead by 2 goals it's an automatic win my team went ahead by 2 goals and it said settled by early payout and when it had finished they voided it and I got nothing so if your thinking about using this app don't bother you will be waisting your time and I wouldn't recommend to anyone.

21 août 2026
Avis spontané
Noté 1 sur 5 étoiles

The keep lying about withdraw times…

The keep lying about withdraw times they told me I would have my withdrawal by Monday then Monday when I contacted them they cancelled it and resubmitted it saying I need to wait 2 days + 5 days for my bank to process it making empty promises don’t put a penny on this app you will not see it again I recommend Videoslots or mr vegas anything is better than this.
the staff are rude and unprofessional they will disconnect or end the conversation anytime you try and ask for information after this I will be making a complaint with UK gambling commission and my bank DONT LET THE FEW GOOD REVIEWS FOOL YOU

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, had an issue with an abandoned game , I e- mailed Lottoland and the communication was good from the beginning and it was dealt with promptly.

22 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Its the same problems i every country…

Its the same problems i every country when it comes to LottoLand.
Be my guest ;)
anti-fraud.ec.europa.eu look

In Sweden we have bigger problems. If you win at Euromillions or SuperEnaLotto they want to pay out for 30 years!! In SuperEnaLotto you can get cash out but they dont want to tell you how much you get and how much they keep!! Its coming to you to.

24 août 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could put zero stars I would!

If I could put zero stars I would!! DO NOT JOIN THIS CASINO SITE!!
I have a few sites were you can win big or small, offer decent bonuse, free spins and more if you deposit. This site is a joke, you win sweet FA on slots when deposit and they don’t even offer any bonuses for depositing, only if you deposit opt in to there selected slot and still win FA!! Don’t join I’m closing my account ignore the good reviews that’s clearly from the workers!!

19 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam website

Scam website. All games are set to 0% payout with no possibility of winning. Tried to contact customer services but always unavailable. Tried a vast amount of the games and no bonuses or gameplay given at all. AVOID

18 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I have been with Lottoland a very long…

I have been with Lottoland a very long time never had an issue up until two weeks more a less when they asked my verification, I sent everything they require all up to date information and photo identification including my bank statements everything! All I have had for the 5 days or so is a different agent every time asking for extra id when they have had it several times! I’m in total shock and disgust with how i am been treated! Still not received my three withdrawals and i feel like you just don’t want to give me my withdrawals, if something isn’t resolved i will be reporting all this to the police, bank and gambling commission because it’s just not right treating genuine customers in this manner.

Update!! Finally recieved my withdrawals i won’t be saying thanks! it has left a bad taste in my mouth with all the on going hassle, Lottoland sort this out with your agents because it’s simply isn’t good enough! This should be straight forward if you have all up to date documentation and you shouldn’t have to get resolver and the gambling commission involved including the bank and almost the police if it went any further and for this reason i have deleted my account! Very bad platform in my opinion!

Adam Martin

10 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam , don’t pay out , games very rarly trigger a bonus and when they do it’s total Rubbish , do not deposit anything , it’s not fun

13 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi David, thanks for your review and apologies to hear your feedback.

Please understand that we cannot influence game results in any way. This applies to both lottery draws and the results of scratch cards and other games.
All games use a random number generator, which creates random outcomes. These systems must undergo extensive legal testing before they can be used. An RNG does not save any information about wins or losses, so each round is entirely random and cannot be influenced.
We also operate under a strict gambling licence, which requires us to meet high standards set by the regulator.

Noté 5 sur 5 étoiles

Was so scared as I read bad reviews…

Was so scared as I read bad reviews online but payout was next day with no complications and then I won again n that went in within 3 hours

13 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi Samantha, Thanks for your review! We're really happy to hear you think so. We appreciate your support and hope you continue enjoying your experience with Lottoland.

Noté 3 sur 5 étoiles

LOTTO JACKPOT PAYOUTS SLASHED

I have used Lottoland for years to place bets on foreign lotteries. They claimed that they aim to put you in the position you would have been in if you had won the underlying lottery. Brilliant concept. Love it.

HOWEVER THAT IS NO LONGER THE CASE !!!!

The jackpot prize in every lottery is now paid out over 10, 25 or 30 years and at a discounted rate, irrespective of how the actual lottery would have paid out. The discounting means that for the longer periods the vast majority of the prize will be paid out towards the end of the period. In some cases the actual prize you get would be worth only half of the advertised prize.
AMAZINGLY THIS IS NOT EXPLAINED IN THE FAQS and although they have put a little info bubble by each lotto on the lotto page it does not mention discounting !!!
THEY NEED TO BE HONEST AND CLEAR WITH USERS

8 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi David.

Thank you for sharing your feedback and for being a loyal Lottoland customer over the years.

We understand your concern about how certain jackpot winnings may be paid. Depending on the prize category and the underlying lottery, a jackpot may be paid as regular instalments over a defined period rather than as a single lump sum. This type of structure is also used by international lotteries such as US Powerball, US Mega Millions and EuroDreams.

We recognise that the way these payments work — including the payment period, amounts and frequency — needs to be explained as clearly and transparently as possible. At present, there is no fixed monthly payment schedule: the details can depend on the financial circumstances at the time the jackpot is paid. If a prize is paid as an annuity, the winner will receive the relevant details of their individual payment plan.

We are sorry that the information currently available did not make this sufficiently clear. Your comments about the FAQs and the information shown on the lottery pages are valuable, and we will share them with the relevant team to help improve the way this is communicated.

If there is anything else we can help you with, please contact us through e-mail or chat.

Noté 5 sur 5 étoiles

Great games

Great games

11 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi Nicole, Thanks for your review! We're really happy to hear you think so. We appreciate your support and hope you continue enjoying your experience with Lottoland.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

8 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi Kim, Thanks for your review! We're really happy to hear you think so. We appreciate your support and hope you continue enjoying your experience with Lottoland.

Noté 2 sur 5 étoiles

I’ve been trying there for two hours to…

I’ve been trying on your app for two hours to change my email address. Also tried your chat, Box.
And also tried Alex, but unfortunately, nothing seems to work
Thank you for your reply. I did go back to your live chat after 50 minutes the problem still wasn’t resolved. I kept saying please don’t cut me off as I lose like he did last time and after 50 minutes I got cut off again so how have I go back to chat? You’ll just cut me off again I’m not being rude I think because you can’t hold the problem with the email address.

7 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi Tony, thanks for your review. I’m sorry to hear you feel this way about your experience with us, and I understand your frustration.

While we’re unable to discuss account-specific information publicly, we’d ask that you contact us again via email or Live Chat so we can arrange for your case to be looked into further by a senior member of the team.

Noté 1 sur 5 étoiles

Horrible company

Horrible company, they never credit me the welcome offer , plus their customer service has very manipulative,I spoke to Alex, he kept asking for screenshots, I say to him wait, then he just left the chat. I don't recommend this dodgy company

6 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi Mourad, thanks for your review. I’m sorry to hear you feel this way about your experience with us, and I understand your frustration.

While we’re unable to discuss account-specific information publicly, we’d ask that you contact us again via email or Live Chat so we can arrange for your case to be looked into further by a senior member of the team.

Noté 1 sur 5 étoiles

This is the worst company ever been…

This is the worst company ever been with them years withdrawels been fine untill now won 700 want id sent it on day 3 no money havnt even looked at my id avoid.they steal moneyand dont reply to emails.going to.gambling commision reporting them and raising it with my bank by all the reviews there company will have no one playing soon slow pay outs to live chat are rude also

4 août 2026
Avis spontané
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Réponse de Lottoland

Hi Stacey, thanks for your review. I’m sorry to hear you feel this way about your experience with us, and I understand your frustration.

While we’re unable to discuss account-specific information publicly, we’d ask that you contact us again via email or Live Chat so we can arrange for your case to be looked into further by a senior member of the team.

Noté 5 sur 5 étoiles

I’ll win the jackpot soon lol

7 juillet 2026
Avis spontané
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Réponse de Lottoland

Hi Reza, Thanks for your review! We're really happy to hear you think so. We appreciate your support and hope you continue enjoying your experience with Lottoland.

Noté 5 sur 5 étoiles

Good App..Some Good Game Quick On…

Good App..Some Good Game Quick On withdrawals When you send Supporting documents

5 août 2026
Avis spontané
Logo de Lottoland

Réponse de Lottoland

Hi Dominique, Thanks for your review! We're really happy to hear you think so. We appreciate your support and hope you continue enjoying your experience with Lottoland.

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