I was very interested in the cat birthday party card, which was a pop-up that came with a song. I wasn't able to figure out how to listen to the song in a preview, and so complained in my review gi... Voir plus
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Lisez les avis des autres
I like the selection of cards. They are fun, cute, and long lasting especially the flower bouquets. They have cards for every occasion. Also, the colors are great. I intend on purchasing more ca... Voir plus
Terrific company! My cards were of great quality and absolutely undamaged by shipping. And unlike so many online shops I was able to reach them by phone quickly for a question. I wasn't sure when to e... Voir plus
I've ordered from Lovepop Cards quite a few times so I knew when I needed a beautiful card for the passing of a pet in our family, I turned to them. I was sad when I hadn't received it, however, with... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Coordonnées de contact
68 Harrison Ave, 02111, Boston, Etats-Unis
- 888-687-9589
- hello@lovepopcards.com
- lovepopcards.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Convenience
Convenience, and the quality is way above average. Good quality means durability in the mail process. Plus, the recipient is impressed when the message arrives solid and unspoiled.

Réponse de Lovepop Cards
Customer service grade A++
I have ordered from Lovepop many times and have always been very happy with the products. This last time, however, my order was lost somewhere within the post office. I reached out to customer service and they very quickly responded, giving me several options to resolve the problem. I had my replacement order in my hand only three days after contacting them! Mary and Joy were prompt, helpful, kind, and genuine in their replies. I give Lovepop’s customer service an A++. Thank you!

Réponse de Lovepop Cards
There was a shipping error that caused…
There was a shipping error that caused my card to be late but lovepop was quick to refund my shipping as well as give me a discount for my next purchase. It’s little thoughtful things like this that set companies apart. I will most definitely buy cards through them again. Mistakes happen but how you respond to them matters and lovepop shows they truly care about their customers.

Réponse de Lovepop Cards
Outstanding Service!
When my order was delayed, Lovepop scrambled to send an expedited replacement in time for Valentine’s Day. Thanks, Lovepop!

Réponse de Lovepop Cards
Impeccable cards and top-notch customer service!
We have been ordering Lovepop cards for several years, their cards are really creative and there's one (or more) for every possible event in our lives. They are very high quality and always arrive very well packaged and we have never had damage. I ordered two for Valentines Day and they did not arrive on time. I contacted Lovepop customer service and they promptly refunded my money. Because of the quality of their product and their incredible customer service we are lifetime customers.

Réponse de Lovepop Cards
Great product & service
Great product, great customer service—attending to my shipping issue right away

Réponse de Lovepop Cards
Truly unique gifts with unparalleled customer service
I love how unique Lovepop's cards and gifts are! I bought a card for my anniversary and unfortunately the personalization was off center. However, Mary from customer service went above and beyond to ensure I received the correct personalization and even added expedited shipping so I received it in time for my anniversary. I highly recommend Lovepop! The cards themselves are very high quality and adorable.

Réponse de Lovepop Cards
A bad experience turned positive
My granddaughter didn’t receive the original card, and I didn’t purchase the “tracking” option, who knows where it ended up. I wasn’t hopeful of a positive outcome, but they replaced the card and upgraded the shipping so it could be tracked. It was unfortunate that it was late. (Not their fault, I didn’t contact them soon enough), but I was extremely pleased with the customer service I received. I will definitely order from them again (but pay for the tracking). Thank you

Réponse de Lovepop Cards
Great, responsive customer service!
I had an issue with a card that never arrived due to a shipping mishap. Contacted LovePop and their customer service people responded right away and offered a refund or store credit. Customer service seems often lacking with companies nowadays but not with LovePop which is why I will continue to order their products. Plus, their cards are fun, creative and cool!

Réponse de Lovepop Cards
I will give it 1 star for the refund…
I will give it 1 star for the refund although i haven't actually recieved it yet. Ordered a card 1 month ago to be delivered on Feb 13th for Valentines. It never arrived. Thumbs down

Réponse de Lovepop Cards
It was a amazing Valentine's day gift…
It was a amazing Valentine's day gift for my girlfriend

Réponse de Lovepop Cards

Réponse de Lovepop Cards
Shipping Scam
Ordered 8 days before valentine's day. They wanted to charge me considerably more to get it shipped early or use the $8 default (On or Before valentine's day). Valentine's dat has come and gone, no card. Its a scam to make you pay more for shipping, and if you don't, they punish you by shipping it late.

Réponse de Lovepop Cards
A Great Buy
Receipt was timely. Cards easy to figure out how to put together. Cards well made. Made my valentines smile❤️

Réponse de Lovepop Cards
The correct way to do business!
I ordered multiple cards for valentine's day and I received all but one. Lovepop contacted "ME", and stated that they were keeping an eye on my order. I was offered a replacement, even though it clearly wasn't their fault. They are doing business RIGHT!

Réponse de Lovepop Cards
Next-level customer service!
The carrier lost my card (at no fault of Lovepop) and when I contacted customer service, they were immediately responsive, helpful and kind. I am absolutely floored at how wonderful of an experience they made dealing with a negative situation. I absolutely will buy cards from them in the future because of how they treated me.

Réponse de Lovepop Cards
Wonderful Customer Service
The customer service was amazing. My package got lost in transit and not only did they give me multiple options for what to do next, but when I selected to have it re-shipped out they also upgraded my shipping for it to arrive (hopefully) on time. It felt like each person I spoke to actually cared about making it right and weren’t just trying to make the problem go away, which is how it feels a lot of other places lately. I normally don’t take the time to write reviews but I felt it was important given how rare of an experience this is these days.

Réponse de Lovepop Cards
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