LOVE WARRANTY Avis 

Do not touch this company with a barge pole, I purchased a 3 year warranty at £1500 when I bought my Range Rover with the info being that everything bar the brake pads, discs and tyres is covered even for wear and tear.
Believe me it is not,
My first attempt at claiming was simple enough my rear windscreen washer had stopped working and the pipe had come off it, this needed the bodywork taking off to get to it and repair it. Their response was the part hadn’t failed and could be re attached sp I had to foot the bill.
I have recently had an issue with losing power and being unable to a ceptate which has left me stuck in the fast lane coasting which as you can imagine is not a good place to be.
At their request I had it diagnosed and it came back with this is a common fault with the turbo vaccuum but of relaxing that fails then the turbo could be failing but to replace the vacuum first as that is the standard thing to do with this problem.
The quote was £600 and the diagnostics £105.
Warranty response was to first ask for my ins docs my service history and my mot. Then to repeatedly request the cause of failure.
I had sent them the diagnostics which said this is the fault the computer highlighted.
That was not good enough and again they wanted cause of failure.
The technician can’t diagnose the cause as it’s intermittent until it fails fully so they then refused to cover it.
I asked how it is their policy to leave an intermittent problem that can cause power loss while driving and how that problem doesn’t meet the requirement.
All they would say was it isn’t full failure of the part.
I told them exactly how I felt about this and as per google asked how much of a refund I can get if I cancel as I am only 9 months into a 3yr policy.
They stated zero and that any further issues with the vehicle to re contact them.
I still have the issue and I have had to pay the diagnostics fee too.
Literally every time there is a problem you personally have to pay to diagnose it and if they decide it isn’t covered which they will do then you are left to foot the bill.
They are scammers the customer service is terrible and they do not care if you are left with a dangerous fault on your vehicle.
I am seriously thinking of selling my vehicle now and losing the £1500 I paid for cover as it is worthless.
AVOID AVOID AVOID

The company refuse to let kwik fit fix my £15000 van which was purchased just over 60 days ago and now tell me that I have to find another garage to send a full report off so they can then decide if they will honour the warranty and judging by the rest of the reviews I think we can safely say that the answer will be no

Denied claim on warranty due to vehicle not serviced in line to manufacturer recommendation date.
RECOMMENDED NOT COMPULSORY!
Had annual service 31 days past due date even though LW state service should be done within 30 days from the due date!
Mmi screen fault would not have been picked up on any kind of service whether done prior or later.
Even though the service interval was their excuse to deny this claim how/why did they pay out for another claim previously made when this was the same service interval!?
Just a sly tactic of avoiding a payout.
Looks like they are doing this quite a lot recently.

I was unfortunately sold this scam of a warranty,put a claim in for egr and cooler from a very good garage and after all the messing about and got told over the phone this was covered had the work done,My mistake now they refuse to pay saying its wear and tear, So basically anything and everything has been blanket covered by these people under wear and tear and they are not liable for ANYTHING .DO NOT TRUST THIS WARRANTY,IT IS NOT FIT FOR PURPOSE ,NEVER AGAIN .

We’ve worked with Love Warranty for a long time, and the difference between them and other companies is clear – they provide an honest, upfront service you can truly rely on. Their transparency, professionalism, and commitment set them apart in this industry. We highly recommend other dealers to seek out their services.
Regards
Stuart
TTS CAR SALES LTD

I can't praise this warranty company enough! I bought my car a couple of months ago and it came with 6 months warranty included. When my car broke and I needed a new fuel pump my heart sank when I saw these 2 bad reviews on trust pilot! I am very happy to say this is not my experience with the company. Emma has been absolutely amazing and so helpful. The process is easy to follow and the response times have been very quick. Thank you so much for taking the stress out of a bad situation.

Not informed about correct process steps to complete claim and refused to pay.

My full length review is on Google, absolutely money grabbers, paid 400 for a warranty for 1 year which the dealer said would cover everything but brake pads and discs, would even cover some wear n tear like suspension just not tyres which was a complete lie (if you read into the finer details of the policy) just had a turbo booster pipe burst and the it's gonna be bout 200 and they won't do anything, also one of the most ridiculous clauses I've read is they can class anything as an act of God and not be liable to pay out for it