Lr Renewables Avis 

After a cold call from L&R , I explained that i had an issue with one of the solar panel strings as it was producing output lower than it should be and the fault needed to be pin pointed as to the cause.
I was led to believe this would be the case when the engineer(who was I believe a Salesman)? paid me a visit on Friday 22 August. He did look at the inverter and agreed the output was down. After this he wanted to sell me a set of optimizers at £3000 (this price was agreed before we moved onto the battery) and a battery at £4000. He then offer to reduce the price by £1000 if I had both but I had to sign the contract there and then. I said to him that I thought I was at a timeshare sales push. Any way I told him I needed some time to think about it and would call him tomorrow afternoon,
He called me and asked what I had decided, my answer was simple I said I would take the opimizer deal at £3000. He then said no the optimizer deal was £4000. I told him that was not what we agreed and my wife confirmed this.
So at this point in time I was very dismayed at this point that he just changed the agreement so I said thanks but no thanks as this was not what we agreed. So just be careful, I now wish I had recorded the deal!

Very efficient handling of problems. No fuss just took the details and fixed the problems remotely.

Great investment for my home, installing solar panels with this company was one of the best decisions I’ve made.

A company you can trust! From the initial consultation to the final installation, this company provided top-notch service. The solar panels and bettery are of high quality, and the installation team was courteous and efficient. I’m thrilled with the savings and the overall experience!

Solar made easy! I was nervous about switching to solar, but this company made the entire process stress-free. They took care of everything, from paperwork to installation, and now I’m seeing the benefits. The battery system is great for storing excess energy.

I couldn’t be happier with my new solar panels and battery. The team was friendly, knowledgeable, and completed the installation on time. I’m saving money on my energy bills and reducing my carbon footprint.

Incredible savings and eco-friendly! I couldn’t be happier with my new solar panels and battery. The team was friendly, knowledgeable, and completed the installation on time. I’m saving money on my energy bills and reducing my carbon footprint.

Worth the wait. After ordering a battery system we did have to wait some time before our DNO application was accepted. But once it was the wife and I were more than happy with the final product. Installation and savings have been great.

Totally recommend. After my recent experience I would definitely use LR Renewables again. Have already recommended to friends and family.

Faultless service. I ordered a battery to go with my solar panels. The installation was finished today within half a day, the work men were polite and tidy. The office explained everything to me in a language I could understand.

I didn't end up buying anything from these guys, but the advice and help I received was definitely worth a geed review. If you're looking for honest and knowledgeable people then these should be your go too.

My initial experience with LR very good. For some time had been looking at adding battery storage.

After researching a number of systems and suppliers I decided on a 14.4KW FOX system from LR. The system provided a good balance of capacity, features and cost.

LR were very helpful during the sales process, not pushy, and quick to respond to any questions and competitively priced and good reviews on Trustpilot. Based on prior experience with getting our solar installation I knew we would need DNO approval which L&R were happy to manage.

Based on all of this I went ahead and ordered the system at the end of June. I paid the deposit, provided the details needed from the DNO application. We were advised at the time the DNO applications were taking around 5 weeks, so left it with L&R.

This is where the experience became more disappointing. I provided all the needed for the DNO application and was advised it has been submitted, and that typically there came back after 5 weeks.

After 5 weeks I contacted L&R and was told that they hadn’t had anything back from the DNO, but someone would check what was happening and call me back. I never heard back.

2 weeks later I had another go, this time I contacted the DNO (UKPN) to find out what was happening, is very surprised to hear that they had no record of any application, the last application they had was from several years prior for the original solar installation.

Over the next few weeks I contact LR and the DNO multiple times and with some help from Luke at LR we had the DNO application approved, this was around 10 weeks after the original application. Between the delays in the DNO application and other issues we had the battery installed about 12 weeks after paying the deposit.
On the day of the installation everything was done very professionally and I am very happy with the end result.

Overall I would use LR again, while I know some of the delays were outside of their control there are areas where things could definitely have been improved (such as confirming/chasing receipt of the DNO application with UKPN) which would have provided a better client experience and would have significantly reduced the delays.

Initial contact was Liam, response time and information timely and informative.
Reasonable quote offered and site visit to check project was achievable as not straight forward.
Work scheduled shortly after.
Communication throughout good.
There were a couple of minor issues with the installation but these were remedied and compensated for.
I would recommend Liam and his team.

New GivEnergy battery for my system. Order to installation in less than 2 weeks, if only my orginal installation was this easy. Thank you L&R!! Happy customer!

Can't beat good customer service - such a helpful company with great stuff

Stevie was a pleasure - I've been speaking to Stevie on and off the past few months. She is always so helpful and friendly on the phone! Someone give her a pay rise!

Battery install Essex - Efficient and friendly service. Hoping to start saving money!!

No pushy sales just helpful staff. I've had the plenty of sales guys to my house over the years offering all types of renewable products at ridiculous prices. LR gave me honest and reliable advice and an installation that has left me more then statisfied.

Great communication from first call to installation. Have already recommended L&R to everyone I know.

If only I got a battery system earlier. I had my battery system installed two weeks ago and so far seems to be my best investment to date. To think I was sending all my excess power back to the grid before my battery.